Brant Schroeder Community Champion

@Rafael Tejero Palma Jira Service Management is just using the Confluence API to display documents. You could technically create your own code that access the Confluence pages through the API and displays them in another application. https://developer.atlassian.com/cloud/confluence/rest/v1/intro/#auth 

@Pradeep Gupta Welcome to the Atlassian community Were you able to resolve this issue?

@Ann Liu Welcome to the Atlassian community It should work. Have you tested the other bluepoints to see if it is a consistent issue that you are having?

@abc 1234_ I am not aware of an issue link HTML post. You can do it through the API though.

@Wes Farnsworth Those are really the only ways to secure it. You could IPSEC it as a public space so only certain IPs could access it. But that would still require managing your client's IPs and the customer would have to be on their company's network or VPN for it to work.

I think Atlassian Beacon has a lot of potential.

@Wes Farnsworth There are a couple of ways you could share the information in Confluence publicly / with customers. You can make a space public which would allow anyone on the internet to find the content of that space. This could be linked through the customer portal. If the information should be limited to customers you…

@[deleted] Can you share a larger screenshot? Have you tried using Confluence sections to layout the page the way you want?

@Julio Fernandez Welcome to the Atlassian community Did you contact Atlassian support yet?

@Morayo Bamidele So you should have 34 in everything else on both boards?

@amara.welling Please review this https://confluence.atlassian.com/confkb/confluence-is-not-sending-notifications-for-actions-1101926738.html 

@Dishant Sharma It could be many reasons besides the user such as network routing, firewall rules or server configuration. Where is the app running and how does the traffic route.

@Gail You are correct that you would need to manually perform backups https://support.atlassian.com/confluence-cloud/docs/create-a-site-backup/ I know individuals use the app CLI to automate it or services like rewind.

@Ricky Carbajal Welcome to the Atlassian community You can not do payroll through Trello.

@Morayo Bamidele You need to see if they are potentially being filtered out. Can you check the board's filter and ensure that the epics are not being filtered out?

@Bhupender Singh Welcome to the Atlassian community Nativly Jira does not merge tickets. It does allow you to link similar issues. This can be done through automation an example of this automation can be found…

@Abby Kiesling The easiest thing to do is to create a forwarding rule in Gmail that sends the request to your service desk email so the issue is created.

@rahul.chakravarti Welcome to the Atlassian community The Jira Service Management knowledgebase is in Confluence and you can import word documents into Confluence. You can learn more about importing documents in Confluence here: https://support.atlassian.com/confluence-cloud/docs/import-content-into-confluence-cloud/ 

@Youmi Nam Please read the setups in the KB linked above.

If you already have an account just login to Confluence on the main confluence page, upper right hand side. https://www.atlassian.com/software/confluence 

@jperegrino Welcome to the Atlassian community This is the only thing I was able to find on it https://community.atlassian.com/t5/Jira-Product-Discovery-questions/Mobile-working-with-JPD-Android-iOS/qaq-p/2168102 

@Youmi Nam Welcome to the Atlassian community If you are trying to recover an issue that you deleted and you are on a server instance you will need to retrieve it from a backup. If you are trying to retrieve an attachment on an issue you will most likely need to go to a backup as well but you might be able to get it off of…

@Nui Beamsley Welcome to the Atlassian community Yes, you could. Most likely you would need to do it manually which would take time. If they only need read access to it then you could get premium or enterprise and use IPsec to lock it down after you make it public. This would cut down on licensing costs.

@Marcus Storre Having three different instances makes it very difficult. Here are a couple of options. Option 1 (I know this will not work but thought I would put it out there) - Consolidate into a single instance to better control access and keep costs down. Option 2 - Set up another instance in which you only provide…

@nick hurn Are the individuals sending the emails to licensed Jira users and do they have proper access to the project? (Create Issue, Etc.)

Do you have a different device you can use? Have you tried just logging in to see if you already have an account?

@chm Welcome to the Atlassian Community Have you tried a different browser? What browser are you using? Does your browser have any plugins installed?

I forgot to add the link that shows the practice areas so you can review and understand what practice areas have been certified https://www.pinkelephant.com/en-us/PinkVERIFY/PinkVERIFY-ITIL-4-Toolsets 

@Arnoldo Quesada Mora I don't think they have said anything on it other than that they have the ITIL 4 certification. https://community.atlassian.com/t5/Jira-Service-Management-articles/Let-s-Celebrate-Jira-Service-Management-receives-PinkVerify-ITIL/ba-p/2271893 If you look at what Atlassian focuses on with the JSM…

@Edilmar Gonzalez Paredes Welcome to the Atlassian community The short answer is yes (maybe). If the account is company-managed then you will need to take the following into consideration. * https://support.atlassian.com/trello/docs/changing-an-email-address/ *…