Brant Schroeder Community Champion

@Dabin Daniel Sundaram It depends how you are deploying your new instance. Most individuals just update their licensing on their production instance. Any testing would be done on a development instance. We run our production instance and a test instance which is a clone of our production instance. When we migrated to data…

@Prajesh Krishna Karmacharya Welcome to the Atlassian community This is something Atlassian will have to fix for you through a support issue and they only do it on your production migration. You can learn more…

@Елена Елена there is not a delivered JQL function that would allow you to do this.

@James Cadman were you able to get this resolved? If not I would suggest submitting a support ticket to Atlassian here https://support.atlassian.com/contact/ 

@Poonam, Pathania welcome to the Atlassian community I am not aware of any integration with DataDog.

@SOC sounds like you need to check your settings and how your service desk is setup. This is my desk and a customer is selected that is in an organization so the org shows at the bottom. If a user has a license and is added as a service desk team member then they will have the raise a request option. These options should…

@Cami Jara I would suggest making a post in the developer community https://community.developer.atlassian.com/ 

@Danielle Green welcome to the Atlassian community The only way to do this currently is manually. There is not a delivered feature or app that provides that functionality.

@Ashley Dusa welcome to the Atlassian community You would need to submit a ticket to get something setup with Atlassian. I would suggest looking into the webinars as they provide a lot of great demo information that you can review at your leasure. https://trello.com/en/webinars If you have specific use cases you can ask…

@carlosjaudon welcome to the Atlassian community This is a place to ask questions or have discussions about Atlassian products. Do you currently use Atlassian products?

@SOC JSM allows you to raise requests on behalf of the customer. This can be done by following the steps here: https://support.atlassian.com/jira-service-management-cloud/docs/raise-a-request-on-behalf-of-a-customer/ If you have organizations setup in JSM you can raise a request for that organization as well. This can also…

@jennifer_arkell welcome to the Atlassian community Are you the confluence admin? If not you will need to talk to your admin as they will need to fix your instances team calendar licensing.

@Roman Zolotarevskyi Once a request type is created you can not change the issue type. You will need to create a new request type and associate that with the support issue type as I explained above.

@Vasiliy Grinko welcome to the Atlassian community As stated at the top of the page this is a beta feature and is slowly being rolled out. You might not have access to this feature yet. I would suggest submitting a support issue to Atlassian and seeing if they can set your account up with the beta feature.

@Bruce welcome to the Atlassian community You must be a global administrator to import and export automation rules. So as an automation user you will need to work with your global administrator https://support.atlassian.com/cloud-automation/docs/import-and-export-jira-automation-rules/ 

@Hizkeel Khan there might be other apps but there is nothing in the delivered application that provides this functionality.

@Roman Zolotarevskyi You will have to setup a new request type that uses support as the issue type instead of new feature. You will then need to set that request type as the email channel request type https://support.atlassian.com/jira-service-management-cloud/docs/choose-a-request-type-for-email-requests/ Additional…

@Vinícius Ferrão This has to do with how the mail redirect is setup. Jira is recognizing support@ourdomain.com as a CC'd email address and this is why it is being added as a request participant. I believe it has to do with the way the email header is created on the redirect. You should look at how that is working and see…

@Joseph Thomas I have seen this occur when the excel file has a space in the field. When you are doing the upload are you seeing any errors or warnings? Once way to get around it is to set the priority for all issues in the excel file.

@Hizkeel Khan You will need an app from the marketplace like this one https://marketplace.atlassian.com/apps/1212681/secure-fields-data-security-privacy?hosting=cloud&tab=overview as this feature is not available in the current product. There is a feature request for this functionality that you can also vote for…

@Laura Lee I would suggest submitting a feature request here to see if this can be updated in the future https://jira.atlassian.com/secure/Dashboard.jspa?selectPageId=10440 

@Cami Jara does it have to be in Forge or can you use other programing languages?

@Constantin Mayer welcome to the Atlassian community I do not believe that is possible.

@Raphael dos Santos welcome to the Atlassian community There is an enhancement request for this https://jira.atlassian.com/browse/JRASERVER-62571 

@Caryn Yeoh what @John Funk said is correct. As discussed before the best solution is most likely using Jira Work Management for what you are trying to do. It is a different product than Jira service management https://www.atlassian.com/software/jira/work-management

I don't. I see that Atlassian did not respond let me try escalating it again.

@Jessica Ritter welcome to the Atlassian community Are you still having the issue? If you preview and save is it still an issue? Is this happening on all pages?

@aaronjconway I will escalate to Atlassian so they can take a look. Is this happening to others? Is it happening on other computers? Have you tested it on other computers?

@Dmytro Deliiev There is nothing delivered that would meet this need. I am not aware of any apps in the marketplace either.

@Julia Alaxandar welcome to the Atlassian community Great questions. It really has to do more with how you manage your projects then the tool that you use to do so. Jira can be customized to meet your teams needs but you need to know how your team will work and execute the work at hand. If you can share your processes then…