Brant Schroeder Community Champion

@Craig Shames Welcome to the Atlassian community It could be a couple of different causes. Have them check the following: * Make sure that they are logged in - Have them go to Jira.com and login there then go back to the service desk. * Make sure it is not a browser cache issue - Have them try another browser or clear…

Good to hear. Can you mark this as accepted so others know the solution?

When did you update? Is it using the default Jira Multiline Custom Field with wiki rendering enabled or is it a custom field provided via an app?

@Tsutsumi Yuta _nicoriwa_ welcome to the Atlassian community Please try clearing your browsers cache. It sounds like a JavaScript loading issue that is caused by the browsers cache.

@Hon Lai LING what are you using for your user management?

@Frank Collazo what are you trying to accomplish with the third field? Are you going to have some sort of notification or is it just information on the issue?

The standard plan should work as it is any paid plan.

Please accept this to help others.

@[deleted] Welcome to the Atlassian community I believe custom domains might still be in early adoption per their documentation here: https://support.atlassian.com/organization-administration/docs/add-a-custom-domain/ and here: https://jira.atlassian.com/browse/CLOUD-6999 To have a custom domain I believe you have to be on…

@Yatish Madhav it look like you are correct it changes all the images to white if where they are transparent. There is a feature request here: https://jira.atlassian.com/browse/CONFCLOUD-76985 There is no ability to rotate images. 

@Lokesh Vasu are you using an app? The screenshot you shared does not look like the delivered calendar tool.

@Hayden Moser you have selected that Only Jira Administrators can manage organization. What you are sharing is Jira Project Administrator setting. So the roles you are showing will not be sufficient since those are project based and are not global administrator roles.

@Tamás Szalisznyi can you share a screenshot of the issue links of issue IFA2-2693?

@Tamás Szalisznyi Welcome to the Atlassian community I believe what you need to do is this: issue in (linkedIssues("IFA2-2693", 'child of'), linkedIssues("IFA2-2693", 'relates to'))

@Gabriel Points there are some differences for sure. The only other way would be to license them in Confluence but I am assuming that is not a path you want to go down and even then I would need to fully test to make sure that would even work.

@Gabriel Points Atlassian support was correct that the functionality you are looking for does not currently exist. I am also not aware of any apps that provide that feature. I would suggest voting for and watching the feature request that they provided you https://jira.atlassian.com/browse/CONFCLOUD-73981

@Hayden Moser Can you double check permissions by following this guide https://support.atlassian.com/jira-service-management-cloud/docs/add-a-customer-to-an-organization/ this is for company managed projects. 

@Youmna Alomari you would need to work with your Jira admin to add additional link types. They can follow the documentation here: https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-linking/ 

@Kurtis there is nothing like that in the current application. Is there a specific reason you are interested in knowing this?

@Zak Howie-Brewerton Welcome to the Atlassian community I am assuming that you are using the new editor and have just merged cells. I was able to recreate the issue. I think it has something to do with the details cells being merged on top. It is defiantly a issue. I would suggest submitting enhancement request or bug…

I setup both use cases and was not able to recreate. Are you using an app that provides this field?

Can you share a screenshot of the field and of what you are seeing in Confluence? 

Is it set to wiki style rendering?

Notes is not a delivered field. Can you take a look as see if it is a text field, multi text field...?

@Kristina Galwas I am not aware of any integrations that provide that functionality. Outlook is able to take the email and specific sections of that email to create an issue. I think this would be very difficult to do in word or pdf since it would not have anything like that to go off of. (Subject, body, sender, etc.)

@[deleted] Welcome to the Atlassian community You can not edit the initial homepage that is at the top of all spaces in Confluence cloud. You can however change the homepage and make it a page that you can edit to what you want. Information here on how to do that…

Here is what BigPicture offers. Project scheduling and capacity visualization are two I have found the most useful. Project scheduling Project scheduling features help you assign the right resources to the tasks. Functionalities like Calendar, Agile board, and Gantt chart visualize entire schedules, dependencies, and…

@Bhargavi Vasa I would like to recreate the issue. What type of custom field is notes?

@Kelli Archer this one has me stumped. I have tried to recreate it and cannot. Here are some things that I found that you could look (most you already confirmed) at but at this point I would recommend submitting a support issue to Atlassian. Things to check (Most of them you already confirmed.) * Ensure that the user…

@ram narendar Welcome to the Atlassian community It really depends on the app. Most likely the app has it's own configuration. You will need to make changes to that once you overwrite it from production. The other issue is license. It will probably need to be updated as well.