Brant Schroeder Community Champion

@shengpeng li can you accept the answer to help others?

Here is a link to the documentation https://confluence.atlassian.com/servicemanagementserver/setting-up-slas-939926373.html 

@Kothar Welcome to the Atlassian community Data center and cloud are different products and there is no way to export the template from cloud to data center. Technically you would have to recreate the template in data center. You could technically migrate your cloud instance to data center and then you would get the pages…

@Alexander Sirobaba Welcome to the Atlassian community I think you would want to reach out to the app vendor and see what needs to be done.

@SSU I am not aware of any apps that provide this functionality.

@Atlassian implementation Welcome to the Atlassian community * Can JIRA pass all the field details through an API or plugin to share point list, so that manual copy pasting step can be eliminated. You would have to use the Jira and SharePoint APIs to make this happen. You might be able to initiate it on the Jira side…

@Liu(조을이) the header row does allow sorting on columns. If you merge columns sorting will no longer work. See image below:

@eilon_elphi JSM looks for unread emails if it is marked read it will not pull it and make and issue out of it. Yes when JSM pulls the email and creates an issue from it then it marks the message as read in the inbox.

@Yatish Madhav can you accept the answer to help others?

@Nancy Phields can you accept the answer to help others?

@Matt Brauer can you accept this to help others?

@Shiva Di can you accept the answer to help others.

@Neeraj Rath can you accept the answer to help others.

@Ramin Welcome to the Atlassian community You can only comment on the latest version so comments are not lost when the latest version is published.

@felipe.almeida welcome to the Atlassian community You can still import Word Documents and the links you shared is still relevant. On a newly created page in edit mode you can import a Word Document by doing the following:

Thanks for the webinar. I really like mission control. Maintaining relevant content is difficult to do and this looks like a great tool to support that work.

@Martin Grealish welcome to the Atlassian community I would suggest submitting an enhancement request for this feature here: https://jira.atlassian.com/secure/Dashboard.jspa?selectPageId=10440 

@Kalle Windefalk welcome to the Atlassian community I am not aware of a way to get a report on how many links are between Jira and Confluence in cloud. You can submit an enhancement request here: https://jira.atlassian.com/secure/Dashboard.jspa?selectPageId=10440

@Gor Greyan check out these apps in the marketplace - https://marketplace.atlassian.com/search?hosting=cloud&product=jira-service-management&query=custom%20announcements 

@Tamsin Purkis After playing with the import functionality I am having the same issue. The import overwrites everything and I loose the custom columns that I added. It looks like this is a limitation of the product. I would suggest submitting a enhancement request…

@Nathan Clarke welcome to the Atlassian community Have you considered using page properties? You could the have a page with the page properties report that would technically show a count of how many.

@janez_m are you using a time tracking app?

@Daniel Ferreira I would suggest reaching out to the app vendor and seeing if there is a way for them to identify that. I am not sure they will be able to since the delivered functionality does not provide that.

@Maria Savignano I would need to double check on my instance but you would need to add the attachment as part of the comment. The attachment field you are showing is for internal attachments and will never show in the portal.

@Peter Gagne I am not aware of a way to do this with automation. I believe you could use an app like script runner to do that.

@Leon Edelsbrunner can you accept the answer to help others?

@MrRayLope can you accept the answer to help others?

@Anne-Sophie Verdeille welcome to the Atlassian community Can you share a screenshot of what they should be seeing? I am not aware of a pop-up notification that occurs during a transition or issue creation. Do you have an app installed on your instance?

@Shawn Doyle - ReleaseTEAM What is the question here? Are you looking for an answer to the question asked in the other community post or are you trying to bring this to Atlassian's attention?

@eric lai How was the original issue created, by API per chance? Also do you have an apps installed on your instance? I am not able to recreate the issue.