Brant Schroeder Community Champion

We often would visit a small ski town in the Sierra Nevada's when I was growing up. The town would get dumped on. We have images of me and my brother walking down paths cut into the snow. The snow would tower over us at 7-8 feet in height. Made for great skiing.

@Entrepot STPI-ETIS welcome to the Atlassian community Have you tried clearing your browsers cache or using a different browser?

@Sheldon, Sean welcome to the Atlassian community Currently AI allows you to do the following in Jira: Jira Today, Atlassian Intelligence features in Jira allow you to: * search for issues using everyday language * draft and edit content, improve writing, and change tone * define words and acronyms (beta) * summarize…

@NandaKumar Subash welcome to the Atlassian community I would suggest getting Jira Service Management. This will allow you to service customers through the portal where they can submit them without any permissions and can even track the status through the portal.

@Robert KT welcome to the Atlassian community Is there a reason you want to use Splunk? You can easily do this via automation.

@John Vega welcome to the Atlassian community Can you share what your config looks like? I am trying to understand what you are explaining.

@Fernando Olivar welcome to the Atlassian community If you are a customer you can add additional customers to the request in the portal by sharing it. They would need to be customer in the service desk for you to add them. If you are an agent you can add new customers to the service desk and then add them as a request…

@Djordje Urosevic welcome to the Atlassian community I am assuming this is a compony managed project. If that is the case can you share the permission scheme? Can you also try adding the administrators to the service desk team role to see if that fixes the issue.

@Mathieu Rérat welcome to the Atlassian community It is probably to late to do anything but I will escalate to Atlassian to confirm that is the case.

@niklas_grundstrom welcome to the Atlassian community There is not a way to do that on the temple dynamically with the excerpt macro. I would suggest submitting a feature request here: https://jira.atlassian.com/secure/Dashboard.jspa?selectPageId=10440 

@Raphael Teodoro You can use wiki markup to format content https://support.atlassian.com/confluence-cloud/docs/insert-confluence-wiki-markup/ 

@Thanh Son Dang Welcome to the Atlassian Community Can you share a screenshot of the issue you are having? Also how did you populate the data? (Copy and paste?)

@[deleted] I am assuming that your Confluence instance uses SSO. Do you currently login to Confluence the same way you login to teams? If the answer is yes you should work with your administrator to ensure that everything is setup properly.

@Sherwin Soriano Have you tried clearing your browsers cache or trying a different browser?

@Hatcher, Karen M. (SP) the issue is that the target page content in the same browser session is cached. When you refresh the page it is updating this cache. I am not aware of any way to refresh the browser cache without a refresh.

@Anastasiia Tretiakova Welcome to the Atlassian community There is not a way to change this in Jira Service Management. You can submit a feature request here: https://jira.atlassian.com/secure/Dashboard.jspa?selectPageId=10440 

@shivani shirguppi I am assuming you are wanting some sort of value that would display on mouse over of the dropdown item. If that is the case you can not do that currently in Jira.

I will be getting my Org Admin.

My grandmother always made sauerbraten. I miss her cooking especially food her and my grandfather grew up on from Germany.

@Raghav Rao Welcome to the Atlassian community It sounds like you are looking for a drilldown feature or a way to have one dashboard pass a variable to another dashboard. There is not currently a way to do that in the current delivered product. I would suggest looking at some of the apps in the marketplace that provide…

@[deleted] I am not aware of any way to do that. 

@Nimra Nawaz welcome to the Atlassian community You will have to use the API, automations and web hooks. This will allow you to craft the issue and keep it updated. You might have to use an intermediary like Zappir to handle communication from or to creatio depending on what APIs that application has.

@Ben Larson nothing like that currently exists in the delivered forms product. I am not aware of any apps in the marketplace that provide that either. 

@Jana Cadikova were you able to get the user readded to Trello?

@Alexander Degroote Sorry should have got that the first time I read it. You are using this feature https://support.atlassian.com/jira-service-management-cloud/docs/hide-portals-from-your-help-center/ which keeps the portal from showing in help center but the portal is still publicly available. This means that the articles…

@Adrian Morse There is not a setting to show the full bread crumbs at this time. You could submit a feature request to Atlassian here for this functionality. https://jira.atlassian.com/secure/Dashboard.jspa?selectPageId=10440 

@Alexander Degroote Are the articles in the same Confluence space or does each Service Desk have it's own Confluence space?

@Alexander Degroote welcome to the Atlassian community What account are you using to test? I believe your understanding is correct that if the service desk is only available to specific users than the KB should only show to those users. Are you logged in as a user that only has access to the one service desk? Also how are…

@Cristina Cuesta I think the closest thing to what you are looking for would be this report https://docs.getxray.app/display/XRAYCLOUD/Test+Sets+List+Report 

@Daniel Wright I am not aware of any way in the application to see this information. You can use the API to check if a customer belongs to an organization (https://community.atlassian.com/t5/Jira-Service-Management/Is-it-possible-to-get-a-list-of-users-in-an-Organization-through/qaq-p/1387666 ) and I know individuals who…