Brant Schroeder Community Champion

That worked for me. Try this it also worked. <h2>Welcome to JIRA!</h2> <h4>This app is being hosted by</h4> <p><img src="https://server.tld/path/to/logo.png" height="200px" /></p>

I don't know if there is a add-on that will do this. We run six teams out of a single service desk and started off with multiple. They have distinct queues, components, SLAs, and workflows. We use email aliases to help filter and automate email requests. We use the portal as our main end point to ensure we get good…

Use this instead. <h2>Welcome to JIRA!</h2> <h4>This app is being hosted by</h4> <p><img src="https://server.tld/path/to/logo.png" /></p>

This sounds like a resource issue with your confluence server. I am assuming that you are hosted. Check the logs and see if you are running out of ram.

There is no default automation to move issues between projects. I would suggest having a single service desk project and moving the issues between queues. This can easily be automated using the automation rules in the service desk.

Most likely has to do with the html you placed in the introduction. Can you share that please.

Are you using the internal JIRA user directory?

If you used Gmail to login and cannot remember your password you will need to recover it from Gmail.

There are 3, really two, plugins available in JIRA Extension Page which might be able to fulfill the requirement: * JIRA Charts can report Average Time in Status * The JIRA Suite Utilities has a Transitions Summary Tab Panel. * The Time in Status plugin (Will not work for you since you are cloud hosted) This is the what we…

If the application link does not exist in JIRA and you are getting an error I would suggest seeing what it looks like in the DB. You can look at the propertystring and propertyentry tables to see how it is configured in the DB. It might also be an issue with cache and restarting the service would fix that. I would start…

For SMTP email configuration see: https://confluence.atlassian.com/adminjiraserver071/configuring-jira-s-smtp-mail-server-to-send-notifications-802592930.html

Danielle, Key will not be imported, it is generated by JIRA according to the project you are importing it into. If you specifiy and map a key in an import, then the import is treated as an update to an existing issue. Documentation…

Just tested on our site that is public and had users not in confluence test and it is not an issue. Everything you have provided matches what I have. Are you hosting on Windows? Do you have a proxy setup? 

Are you hosted in the cloud or on server? Where are you getting the RSS feed link from?

You should have no problem upgrading from v7.1.2 to v7.4.2. Just make sure you back everything up and follow the standard upgrade process. If you were on a v7.0.x version you would have some issues. From the link below: Version specific detail * Upgrading from a 7.1 or later version - There are no known issues. *…

You can use the JIRA API to extract this information and port it to Workday. It would have to be a scheduled job or you could add a DB trigger that would fire off the service call and run the job. The time tracking by default in JIRA is very basic. For a more robust solution you should look at Tempo Timesheets. The also…

You most likely need to give anonymous access to the site in the global permissions. Here is a document on how to set up anonymous access. https://confluence.atlassian.com/doc/setting-up-public-access-156.html

The service desk project administrator will not be able to set this up. If it is not working for the project administrator then the global mail setting are not setup. You will need incoming and outgoing mail configured for JIRA Core or Software prior to setting up a service desks email account.

Doug you have to have the JIRA Administrator role to do this. Are you a JIRA Administrator?

The only way I know to bulk change passwords is through a DB update. You can use the process…

I have server so maybe the behavior is different and that is not available in cloud.

What version of JIRA are you using?

Sounds like you have a handle on it. Once you get the DB configured properly and can connect then JIRA should be able to connect also. Let me know if that is not the case.

Looks like connectivity or issues with the plugin. I would try again and if it will not work let support know. Either way it is an Atlassian issue.

I think the only way to do this is to have two workflows unless there is an app that I don't know about that allows for conditional transitions in workflows.

Angie In the CSV it should have the linked issues but they will be labeled by the link type. For instance I have an issue that has three links associated in the issues search view. When I export using CSV current fields there is no linked issues column. There is however three additional columns with the titles: * Outward…

What was the outcome of not using SSL?

Heather, I would suggest doing a clean install and then a restore of the back up on a new server. It will be cleaner and will take out any issues that might occur with you running two instances of confluence on the same box. I have done this multiple times with restores larger than 80mb and never had an issue. One thing to…

Also what DB are you using?

Are you using the internal JIRA user directory? The error message suggests that the system has been hooked up to LDAP or some other directory in a read-only mode, and the internal directory switched off. It needs at least one directory to be read/write so it can add groups.