Brant Schroeder Community Champion

Can the organization admin see the anonymous setting?

Did you happen to change your plan? Are you now on a free plan?

Are you a confluence admin or a space admin? Are you looking at the global permissions or just space permissions?

@Jana Rasmussen * Choose the cog icon at top right of the screen, then choose Confluence Admin. * Choose Global Permissions in the left-hand panel. * Choose Edit Permissions. * In the 'Anonymous Access' section you can change the setting.

Go here and click contact in the upper right hand side https://support.atlassian.com/ This was also reported to Atlassian who is investigating.

@Gunther Unfortunately you cannot re-open a sprint in Next Gen at this stage - you can vote for the inclusion of this feature though here: https://jira.atlassian.com/browse/JSWCLOUD-17208

@Andrew D. McGuire I have escalated this to the Atlassian team who will be able to assist you further.

@Michèle Page Welcome to the community. Unfortunately a is a reserved word. https://confluence.atlassian.com/jiracoreserver073/search-syntax-for-text-fields-861257223.html Reserved words To keep the search index size and search performance optimal in JIRA, the following English reserved words (also known as 'stop words')…

@Lukáš Šlajferčík I was able to get "G-SK_" to work but the moment I added anything after the underscore it failed. In the search documentation it does not have anything about underscore https://confluence.atlassian.com/jiracoreserver073/search-syntax-for-text-fields-861257223.html I would suggest submitting a support…

@Darren Smith Can you share a screenshot of what you are seeing?

@Christian Gieseler So the users that need to login have a Jira software license on the Jira software server. They also have a license on the service management server but are not associated as an agent on the service management project. So you are adding them as a request participant to view the issue. Are you concerned…

@Дженчако Данило - Welcome to the community. You can use this /.*jpeg.*/ to search in Confluence cloud or server. https://confluence.atlassian.com/confkb/how-to-search-specific-attachment-type-in-confluence-975027237.html

@Enrique Yaya For major lifts like the one you are doing I would just suggest doing it a couple of times. What I mean by that is setting up the environment and going through the process of migrating Jira. You can have both instances running at the same time so you can validate your newly migrated system and ensure that…

@Nathan Mausehund - I would suggest submitting a support issue to Atlassian. https://support.atlassian.com/contact/ I will also escalate this issue as others are also reporting.

@Ken Chan I would suggest submitting a support issue to Atlassian. https://support.atlassian.com/contact/ I will also escalate this issue as others are also reporting.

Are all the cloud spaces on the same cloud instance? Do you have more than one cloud instance?

Are you a product admin?

Joon, If you just created the group it will not initially show. Sometimes it takes up to 30min to index into the projects. Please give it some time to propagate out.

@Joon Lee On each board under the general setting, there is a shares section. Under the this section you will be able to add the groups that you created.

@Jonny Vitor Welcome to community. I have seen others resolve this by clicking the "Forgotten Password" link and setting a new password. Even though they logged in with my Google ID before. Others are using a mac and updating their browser has resolved the issue since Google wants you to update your browser in order for…

@JOHANNA SAMANIEGO GALINDO Welcome to the community. According to your submission you are on a free plan. Archive in cloud is a premium feature and is not available on the free plan. You can see what is in each plan here: https://support.atlassian.com/jira-cloud-administration/docs/explore-jira-cloud-plans/

@Elle E. Benami Looking at the board is seems to be fed off of a JQL filter. In order to change the filter you will need to edit the saved filter 'All My Issues'.

@Elizabeth Pfotzer - We are community members and users just like you that help support each other. If you post your questions here individuals will provide answers. If you are looking for specific support from Atlassian you would need to submit a support ticket and then work with them to get a call setup.

I would setup the Kanban board to be fed by a JQL filter. Then as new issues come in they will be automatically added based on the JQL's specified criteria. You can also take issues of the board automatically that way. Say resolved for X number of days.

Everything looks good, have you tried renaming it and trying again, maybe something like backup1.zip I am not sure why it is not finding it. 

@Sofia Grunspan Cloud does not have this option available yet. You will need to follow the documentation here in order to do it. https://confluence.atlassian.com/jirakb/merge-multiple-instances-of-jira-cloud-779160767.html

Some apps require additional permissions to be setup. Please reach out to your administrator and have him confirm that he has set up permissions properly. https://help-cloud.k15t.com/scroll-viewport/Permission-to-use-the-app.843515536.html

So they are emailing an alias. As log as the alias exists so will this issue. I would suggest setting up a custom email address on your service desk. Once you get that done I would suggest directing individuals to use that address and retire the aliases. Whenever we have used aliases in the past they have never worked…

An alias is not an actual email address thus nothing will be sent out from it. You can have an Atlassian email account and a custom email address on your service desk. I would suggest you setup the custom account and use that for all replys.

You can always make your own form and submit it using the Jira API.