Brant Schroeder Community Champion

I should add that if they are not present you may want to stop the service and delete the app cache and see if that solves your issue https://confluence.atlassian.com/confkb/how-to-clear-confluence-plugins-cache-297664846.html

@Joseph Koivisto At the top of the calendar there should be different view options. Sounds like you are on list view. I am running the same version as you and you should be able to toggle it back to Month.

@Rebecca Michelau Welcome to community. The only way I know how to do this is via an app and there is only one https://marketplace.atlassian.com/apps/1216169/see-all-unresolved-comments?hosting=cloud&tab=overview

@Adam Shover Welcome to the community. Here is documentation on the macro that should be able to help you out. If you need additional assistance could you post a screen shot with some additional details as to what you are trying to accomplish. Server - https://confluence.atlassian.com/doc/recently-updated-macro-139519.html…

@Channa patna You would need an app to accomplish that. https://marketplace.atlassian.com/search?hosting=cloud&product=jira-service-management&query=SMS

@Anne Gallant Can you confirm that in the space that you imported you or your administrators group have permission to add/delete restrictions.

@praveen kumar Welcome to the community. This is not part of Jira at this time but is a new feature request that has been selected for the short term road map so it is coming. You can learn more…

@Billie Donahoo Welcome to the community. I know that the App Confiforms will allow you to create forms, collect data and report on that data. As stated by others Confiforms does have the ability to limit reservations. I believe RSVP might be more what you are looking for. I would suggest downloading and demoing both to…

@bertrand berthomieu Welcome to the community. Each new project will have it's own scheme unless when you create it you check the share setting with an existing project. You can always update a project after it is created to use an old scheme as well.

@Italo Qualisoni [e-Core] They used to provide that information many versions back. There is no longer any documents that I know of that discuss that other than the checklist I provided. If you look at the checklist under Determine your optimal upgrade method it states: If you are starting from Jira 6.4 or earlier, you…

@Alex Sprague Sorry you are correct, I git it in my head that you were looking at Jira backups and not Confluence. As stated here it is 24hrs for Confluence. https://support.atlassian.com/confluence-cloud/docs/create-a-site-backup/ I think submitting a ticket to support is a good idea as they will be able to take a look…

@Italo Qualisoni [e-Core] I would recommend using the Jira upgrade checklist - https://confluence.atlassian.com/adminjiraserver/upgrade-checklist-966063320.html This is a great way to determine the steps and path forward.

@Andrew Pemberton Welcome to the community. There is not really a great way to do this. You can however use the inline comments feature in confluence to add comments on a specific task that can be reviewed on the page. The user would have to be on the confluence page that the task resides on and high light the task. They…

@Alex Sprague Welcome to the community. You can submit a support ticket to Atlassian (https://support.atlassian.com/contact/) for assistance on their cloud product but you should remember what is stated in the documentation: "When you create a backup that includes attachments, avatars, and logos, you will need to wait 48…

@it Start with the notification helper in Jira. This is a great way to ensure that the notification is going to the user for the specified criteria. Start there and see what is happening.

@Kusuma Nimma Welcome to the community. Here is some information about account deletion of managed accounts - https://confluence.atlassian.com/cloud/delete-your-account-976161188.html#DeleteyourAtlassianaccount-personal-data I think you just need to wait the 14 days and it will change to former user. Per the documentation:…

@Nitzan Matzkevich Not all gadgets support all fields so ETA most likely is not available on all gadgets. For instance The Two-Dimensional gadget https://confluence.atlassian.com/jira064/adding-the-two-dimensional-filter-statistics-gadget-720416991.html has a note at the bottom of the documentation about custom fields. If…

@Jeffrey Chuang Welcome to the community. My experience with Cloud is that the time scheduled is based on the server time zone and not the users time zone. I would suggest testing it out as you can always make adjustments to each users subscription to ensure that they get it at the correct time.

@Galina Tsvetanova Welcome to the community. We have done something similar in the past and used Automation for Jira to create the additional tasks when a specific issue type with a specific component is created by a specific individual. This way when we spun up a new project we could has 20 tasks quickly created that were…

Thanks for the information it is very useful and timely.

@Alex Gerulaitis We do something very similar. We have used automations in the past to accomplish the changes. The issue is that automations have more overhead than placing something in the workflow on create for instance. So as we became more complex in out logic and routing we ended up moving away from automations to the…

Yes if you would like to lock those projects down you will need to change the permissions. If it is marked anyone on the web then anyone who has access to any of your service management project or an account in your help center (top level of the portal) will be able to see those service management projects.

You are correct the group has to have access to the space and they would have access to any new pages that are created at the top of the space level but not all new pages created. For instance if I had a space that had information for our IT, HR and Finance team in it and I had it broken up as follows: Confluence Space *…

@Oliver Lloyd Welcome to the community. Are project D and E set to Anyone on the web? If project D and E are setup this way then any customer in A, B or C will be able to access the project. If this is not the case are you using Organizations? If you are and you are using that same organization on all three projects the…

@Milan Chheda [INFOSYSTA] Welcome aboard, can't wait to see your contributions.

@Jaime Capitel Nice article. Even though we do not run a multilingual service desk (multilingual agents) we do serve a multilingual community of users. There are a lot of great insights that we can be mindful of here and apply to our everyday support. 

@Keith Jones Welcome to the community. Like with any application the key is having sound process. Cloning and linking is a very easy way to keep service management issues and development work in sync. We have done this with some of out teams. Yes automations can be used to keep the two issues in sync with information. It…

Done, added my post and screenshot.

I like the buttons feature. Here is a simple example but it works great to reset one of the boards I use.

@[deleted] This is community support and community members to not work for Atlassian, we are just here to help others. If you would like to have a call with someone then you will need to submit a support ticket here: https://support.atlassian.com/contact/ If you have other questions please feel free to post them and we can…