Brant Schroeder Community Champion

@Sankalp Karakoti I understand now. I would suggest submitting a feature request here about the issue: https://jira.atlassian.com/secure/Dashboard.jspa

@Giuseppe Amoruso sorry I misread the question. You are looking to have a field that can not be edited and is on the create screen. I am not aware of a way to do that on Jira Cloud other then to add a description on a field, this will display on the screen.

@Diego I also tested the link and it was fine until I published as well. Once published the link reverts to # which is the same behavior I have seen if you try to input JavaScript. I believe that your application is trying to prevent cross site scripting and this link does not work because of how it is formed.

@Robin Silander There would not be any way for you to resolve that. It sounds like a bug and I would suggest submitting it here System Dashboard - Create and track feature requests for Atlassian products. I searched and did not find any feature request or bugs around this issue.

@Artem Mozgovoi Welcome to the community. The link you are adding has characters that are not allowed so Confluence removes them and provides the # link. I believe this is to prevent cross site scripting.

Have you tried clearing the Confluence app (plugin) cache? https://confluence.atlassian.com/confkb/how-to-clear-confluence-plugins-cache-297664846.html

If you no longer need that oAuth token you can just revoke access. https://confluence.atlassian.com/jirasoftwareserver/allowing-oauth-access-939938965.html

@Ivan Shaw Can you provide a little more information about what is occurring. Agents in the service desk should get all the updates you are referring to through there emails when these updates occur. You can change the notification scheme to provide updates to other users or groups as well. More detail about the issue you…

@Swaroop You would need to us an app like ScriptRunner or JSU to accomplish this. I am positive it can be done using ScriptRunner and think it can be done using JSU. There might be other apps as well that could do this. * JSU Automation Suite for Jira Workflows | Atlassian Marketplace * ScriptRunner for Jira | Atlassian…

@Greg Hart Jira Service Management (JSM) does not really have a great way of identifying a manager. This would be something that you would have to do and for a large organization it would not be possible. I would suggest using the organization feature in JSM. Add an organization to a service project | Jira Service…

@Giuseppe Amoruso Is the field on the edit screen? If the field is not on the edit screen but is on the create and view screens you will be able to create it and see it but not edit it. You can learn about issue screens here: Manage issue screens | Atlassian Support

@Sankalp Karakoti Welcome to community. The suggestion list only displays so many recommendations. Our instance has the same issue we have over 250,000 users so finding people can be hard. We usually resort to using their email. If you clean up your directory it will make it easier but once it gets large it becomes more…

@Cornelia Schallaböck Unfortunately what they provide is what you get. I believe the email app JEMH allows you to do more but it as an app and costs additional money. Enterprise Mail Handler for Jira (JEMH) | Atlassian Marketplace

@Alice when did this start happening? Did you do an upgrade or something else on the instance that could have impacted it?

@Baccarani Pham Have you tried clearing your browsers cache or using a different browser? Are both computers that you and your work colleague using work machines? Do they have any anti-virus or other security that could be preventing it from working.

@Laura Sands You will need to click on publish to actually save the changes and make them visible to others. When you close the document it does save the document so when you return it will allow you to pickup where you left off. If you left it open making changes without closing the document for several days my guess is…

@Ross Friedman Welcome to community. You can make the Confluence space public so anyone can see it - https://support.atlassian.com/confluence-cloud/docs/make-a-space-public/ Or if you are using Jira Service Management (JSM) you can associate the Confluence space with the JSM project and users will be able to see the…

@joris raffin In order for that status to not show you will need to make sure that it has been updated on all request types that use the workflow containing that status. If you have multiple request types in that project using that status please update all of them. If you have other projects using that status it will also…

@AM Welcome to the community. Since you are using JSU you can add a Precondition: JQL (JSU) post function before the Create a Linked Issue (JSU) post function and ensure that the JSU is false before creating the issues. If these additional issues should always be created I would just move them to the issue create…

@[deleted] Welcome to community. I believe either solution would work but using the public site might be less overhead as you would not have to manage individual users access. Also since each customers infrastructure is separate there really is no reason to combine them. I have also escalated to Atlassian so they can…

@Maks Plyuhin Is the excel file you are importing using a lot of equations or is it in a different language? 

@davide.lora What type of custom field is it? What type of project teams or company managed? If you give me that information I can try and recreate the issue.

@Harrison Drew Welcome to the community. You could disable the customer notifications that are giving you issues like status change and closed. Then create a custom notification that incorporates the logic you want to only send a single email to the customer.

@Tomislav Tobijas Unfortunately you have to be part of the team for it to show up under your teams and there is not a page that just shows all teams. Teams Documentation You can raise a feature request here: https://jira.atlassian.com/secure/Dashboard.jspa I searched here for an enhancement to vote on but could not find…

@[deleted] Welcome to community. 1) The tokens expire as specified in the "oauth_expires_in" parameter when you get the access token. For example, on a default configured JIRA instance on Atlassian's server is 157680000 (which is 5 years) 2) Yes you can clear them. When they are cleared individuals will have to login to…

@Alexander Wirtz The only way you would be able to do this would be with an app. I searched the marketplace and did not find anything that would meet your needs unfortunately.

mariarosaria.cuomo@tisparkle.com Welcome to community. I believe you can use the same process as the dbconfig.xml. Basic Encryption Advanced Encryption 

That is going way back. I escalated to Atlassian to see if they could run down the video for you.

@Eleni Timini I believe this is your browsers cache that stores this information so clearing the cache would clear the list.

@Collection 8055 Welcome to the community. I agree with @Taranjeet Singh use the free training to learn more. You can also signup for any of the free cloud product offerings to learn more about that specific product.