Brant Schroeder Community Champion

@Bibi Annief Welcome to community. Have you review this article yet https://help.trello.com/article/773-changing-account-credentials#:~:text=To%20change%20the%20email%20address,to%20the%20new%20email%20address.

@Thị Trang Lưu Welcome to community. I would suggest submitting a support ticket here: https://trello.com/contact#/ They will be able to look at your account and hopefully assist you in correcting what went wrong.

@rob.dewhurst You would need to test it with the infrastructure portion to see how it would work for you and your process. There are some aspects of this that are tied to the CI/CD integration. I would suspect that you could tailor it enough to get it to work.

@Thayne Munson I believe it really depends on your process. I have done it both way successfully. The unit I currently work with does use the Service Desk to intake project requests and then those go through a review process to ensure that all of the information required to initiate the project has been collected. After it…

I had the same issue maybe I will be better off this round.

@rob.dewhurst What CI/CD tool are you using? Also I believe it requires Jira Cloud Premium in order to use deployment gating.

@Monique vdB - Is there a badge for that :)

You are correct that keeping the simple will be less of a load. We have an instance with 10,000 users and tons of spaces and blogs that span years and usually loading issues are due to resource constraints. We just review quarterly and make changes as needed.

@rob.dewhurst I forgot to mention that in cloud they do have change management baked in for DevOps. https://www.atlassian.com/software/jira/service-management/whats-new/modern-change-management

I use inline comments in server and cloud. Would love to provide some feedback and features I would like to see.

@Rick ONeill Sorry that was my bad I forgot that we configuration manager for Jira. had https://marketplace.atlassian.com/apps/1211611/configuration-manager-for-jira?hosting=server&tab=overview You can install and use free for 30days or purchase to have the functionality forever moving forward. I apologize as I forgot that…

@rob.dewhurst If you have your change management process documented you can just create a workflow or workflows to support your process. We currently have multiple units managing change in Jira and some use a single workflow for all requests, some are more advance and use multiple flows and have different issue types for…

@jovan savin I would start with the application specifically the memory.

@Colleen Thanks for the screenshot. You are editing a confluence page. To edit a template you will need to go to space tools -> content tools This will bring you to the templates in the space. Here you can edit the template and the option will be available.

@jovan savin sounds like a resource issue and removing all the images probably will not help. I would suggest tuning the server. https://confluence.atlassian.com/doc/performance-tuning-130289.html

Revoking the token I believe removes the link as well. Thus you would have to set it up again.

@Artem Mozgovoi None that I know of or Atlassian would have a security vulnerability. I guess you could create a bitly link and use that instead.

@Colleen It does not look like you are editing a template. How are you accessing the template that you are editing?

@Rick ONeill You can set them up on different servers and it will still work. You will have the benefit of being able to use apps on JSD and not have to purchase the license for all of your server licenses. We ended up putting ours on the same instance because it is easier to manage updates, users, etc because you only…

@Pooja Gaind I would suggest signing up for there free version and using their Jira Service Management | Insight Quick start guide (atlassian.com) to get up and running. I think using the system is the best way to learn about it. There is also some free training on it Free Training Catalog - Atlassian Training and you can…

@Kim Fain Is your personal email account associated with an user in Jira that has a Jira service management license associated with it? Is the account also setup as an agent on the project? The account associated with your personal account will have to be setup this way for you to reply to the issues.

@jovan savin If you removed add attachments for the group in the space but they are still able to add attachments are these new attachments or ones that have already been added? Space Permissions Overview | Confluence Data Center and Server 7.12 | Atlassian Documentation Here is information from the documentation: Add…

@igm support Welcome to community. All the old videos work but the new ones do not. Are the new ones the same format as the old videos? (mp4, mov, etc) Also do all the new ones fail to play or do some work?

@David Meadow You will need an app to do this on server. You can use Automation for Jira - Server Lite (https://marketplace.atlassian.com/apps/1211836/automation-for-jira-server-lite?hosting=server&tab=overview) Or you can use paid apps like JSU or ScriptRunner.

@Rick ONeill Are the applications hosted on the same Jira instance or linked together by an application link? If they are then you can just create a new project on the Jira Service Desk server and simply move the issues to the new project. If they are not and they are separate instances you will have to follow these…

There was a feature request for this that was closed and Atlassian will not be doing it. https://jira.atlassian.com/browse/JSDSERVER-4622 You can change the email templates by following these steps on server https://confluence.atlassian.com/adminjiraserver/customizing-email-content-in-jira-server-1027142312.html There are…

@Colleen I am assuming that you are talking about instructional or informational text that is added on a template. You have to be editing a Confluence Template for this to be available.

@Chad Edwards You can only have groups and then requests inside of the groups. There is no way to create groups and have groups inside of groups then requests. https://support.atlassian.com/jira-service-management-cloud/docs/organize-request-types-into-groups/

I was thinking the galaxy quest team. "Never give up, never surrender!" 

@Nadia Deras Sorry for the delay this one got lost in my email. To submit a template you need to go to this link https://trello.com/templates/submit