Brant Schroeder Community Champion

Does the instance that you are importing from still exist? If you could validate that no duplicates exist in the database and then perform the backup again.

@REG23 Welcome to the Atlassian Community I was able to confirm the functionality but was unable to find any documentation on this. My guess is that they do not have anything to handle the special characters so they just replace them with the + symbol. I would suggest submitting a support issue to Atlassian to see if they…

@Kənan Sahmuradov This should help you work through this issue. https://confluence.atlassian.com/confkb/confluence-site-xml-import-fails-with-duplicate-key-error-438993638.html

What browser are you using on the server?

@Elsbeth Seymour Welcome to the Atlassian Community Are you referencing the delivered children display macro? Can you share a screenshot of the issue?

@Stephen Makk What platform are you doing the install on?

@ktpl00 When you updated the application did you make any changes to the server? (Antivirus, Java, Network or Firewall) What is the name of the folder that is being created and that you are removing?

@Stéphanie Clarc @Liam Green recommendation is a great way to go. We utilize this so we can have additional user profile information in Confluence. I would also invite you to vote for this enhancement request https://jira.atlassian.com/browse/CONFCLOUD-5286

@Stephen Makk Did you do a fresh install on an empty database or are you pointing it to your old DB? 

@Baylor Peak Welcome to the Atlassian Community There is not a template for that. You can edit the HR template. I do not believe that there is walkthrough on editing a template. Editing the template will be very similar to setting up a service desk from scratch as you will want to review request types, issue types,…

@James Shirley Atlassian has setup the service desk as a one stop shop for support. This means that your customers will just go to the customer portal to submit questions or find an answer to their question. There is not a link back to the service desk from Confluence unless you add it.

@James Shirley This is possible. Can you double-check and make sure that you followed the documentation in setting up the knowledge base. https://support.atlassian.com/jira-service-management-cloud/docs/set-up-a-knowledge-base-so-customers-can-serve-themselves/ If you did the knowledge base will be accessible in the Jira…

@uday If you are creating an issue through a workflow transition or automation you will be able to change that process so it does not copy the attachments. You need to see where the issue is being created and make adjustments there.

@d.arslan The document you referenced is for server. Can you share a screenshot of what you are seeing? Also is the filter made up of multiple projects?

If you put the field back in place can you get rid of the validation error? If you have other validators in place could it be that the error message possibly was duplicated in the validator and just needs to be updated?

@Brett Kochendorfer Welcome to the Atlassian Community What are you seeing in the confluence-application.log? https://confluence.atlassian.com/conf712/working-with-confluence-logs-1056672615.html

@Aaron Andrade hmmm I was hoping there might be a little more to it than that. That is very simple and you really know your stuff. Have you tried making a change elsewhere on the workflow and republishing to see if that resolves the issue?

Can you share the diagram view and highlight the transition that has the validation on it.

Can you share which transition(s) on the workflow it was located? Screenshot

Just the scheme, trying to see what workflows are associated with what issue types.

If the field is not required it has to be on a workflow transition. Can you share a screenshot of the workflow scheme on the project? Also what type of project is this, software?

You can do this using smart values and the match function. You would use the create issue trigger, then in and edit action, you would add the fields you want to set, using the values below to set them. I know that some have complained that this no longer works because of the Wiki markup being applied in the description…

@Andreas Ebneter Sounds like a session issue with the Proxy. Please double-check all your settings against the documentation. Check the timeouts and make sure that they are long enough. https://confluence.atlassian.com/doc/using-apache-with-mod_proxy-173669.html The save my login creates a cookie in the browser that helps…

@Илья Казаков What are you seeing in the logs? Usually, this occurs when there is not enough memory on the instance you set up. https://confluence.atlassian.com/doc/server-hardware-requirements-guide-30736403.html The logs will give you more information and you should take a look there to see what is really occuring.

@Kimberly McCarty When you say import Excel into Confluence I am assuming that you would like to have the Excel tables displayed directly on the page. Here are a couple of ways to do that. * Add the file as an attachment to the Confluence page. This provides very basic Excell functionality but it preserves the file. It…

@Megan McKelvey What device are you using it on?

@omorobot What is the memory on the server doing when the PPT plugin runs? It sounds like you might be running out of memory. Are you seeing anything in the logs?

@Andreas Ebneter What user directory does Confluence use?

@Georg Osiejuk Welcome to the Atlassian Community Here are instructions on how to disable the Share button. https://confluence.atlassian.com/confkb/how-do-i-disable-share-button-in-confluence-590938985.html

@Aaron Andrade I have seen it where projects with multiple workflows have updated one workflow that has the requirement but not the other. Can you check the issue type of the Jira issue having the requirement and ensure that the workflow it is using has been updated?