Brant Schroeder Community Champion

@Mark Horné I would suggest that you not change the reporter but leave it as the person who submitted the issue. Then just add the additional customer as a request participant on the issue. https://support.atlassian.com/jira-service-management-cloud/docs/what-are-request-participants/ This would allow the additional…

@Aguiar Joao Here is a great KB about user provisioning, https://support.atlassian.com/provisioning-users/docs/understand-user-provisioning/ Check out this section. If this is the problem you are having it would be in the logs. When troubleshooting issues with syncing users and groups, check the Troubleshooting log on…

@Martin.bluck By default, the organization is set at the bottom of the issue. The user has the ability when they are submitting the issue to change this to no one. You should check with the users and see if they are changing this on submission. Then have their manager work with them to ensure that they follow the process…

@[deleted] Welcome to the Atlassian community Can you share your filter's logic? Here are a couple of JQL examples that you can use to return open or unresolved issues in a project. You can add this by clicking on the advance search. Return all unresolved issues (issues that are not completed and could be in various…

@d.arslan Share just a screenshot of those issues in Confluence. 

@[deleted] Welcome to the Atlassian Community. If you are no longer able to access your Atlassian Account due to two-step authentication and you are unable to recover it because you lost your recovery key you need to submit a support issue with Atlassian as per the directions…

@Renee Narvaez Welcome to the Atlassian Community Trello billing is done at the workspace. More information is here: https://help.trello.com/article/746-invoices-and-receipts-for-trello-business-class-and-trello-gold If you still need help there is not a Trello support number. You will need to submit a support question…

Changing the icon on server takes development work and an understanding of how to do it. You would then need to maintain this change for every time you update your instance. https://confluence.atlassian.com/confkb/how-to-customize-confluence-icons-151519281.html

@Piotr Romanski Changing the icons would take some developer work and would require you to understand what is happening. If you have a test instance this would be very helpful so you can test via trial and error. Take a look at this KB for some additional information.…

@Greg Cohen This is not available in cloud. There is a feature request that you can vote for here: https://jira.atlassian.com/browse/CONFCLOUD-72879

@Daniel Osterbauer This is not currently an option in Confluence Cloud. You can vote for the enhancement here: https://jira.atlassian.com/browse/CONFCLOUD-72879

@Ifteqar Ahmed Can you confirm that you have enough resources on your instance for its size? https://confluence.atlassian.com/adminjiraserver/jira-applications-installation-requirements-938846826.html Depending on the number of apps you have installed may require additional CPU or RAM to start.

@Jacob_Flickinger Confluence calendar only restricts calendars as a whole. https://support.atlassian.com/confluence-cloud/docs/restrict-a-calendar/ I believe that those individuals are not able to see those calendar items because they do not have access to the project. Please check their project access and ensure that they…

@Navya_Shetty This KB is for the latest version but I believe it will still work for your version. https://confluence.atlassian.com/confkb/how-to-monitor-re-indexing-progress-through-rest-api-1005328489.html

@d.arslan Can you share the same issues of the IDs that you shared in the Confluence view that are broken?

@Piero Fonsalias What I provided was a Jira Software link. If you are in need of Jira Service Management and going off of the date that was provided to by Daniel it would be 3.11.1 https://www.atlassian.com/software/jira/service-management/download-archives

@Jason Michaud Do your customer's accounts on your instance have Jira licenses or Jira service management licenses associated with them? Are the accounts just customers on the project or do these users have additional permissions?

@Daniel Rytt Daniel Eads pointed out in his answer that you need to use 7.8.1. He also stated that there are security issues with that version. I would suggest after recovering that you upgrade to Data Center since you need an on-premise install. If you do not your instance will be vulnerable to an attack.

@Igor Sakun Welcome to the Atlassian Community Can you provide a little more information? What is the link structure if you inspect the link element of a link that is working and one that is not working? Did you change domains or is it the same?

@Qais Khan There is nothing like what you are asking for in the Atlassian Marketplace. I would suggest looking for a third-party application that you could either embed or link to our of Confluence.

@TheGloryDay Some additional information: * Cloud Excerpt Macro * Cloud Excerpt Include Macro * Server Excerpt Macro * Server Excerpt Include Macro

@dawa chokpa Welcome to the Atlassian Community Can you explain what you mean by Atlassian-employees? Are you saying Atlassian staff members are updating your pages? When individuals update pages they can select update without email notification and then an email is not sent.

@Brad Quirk - Quirk Consulting Nice video. I think I would have to use it to get a better feel of the product.

@[deleted] This is a pretty cool app. I have seen several questions in the Atlassian community that this app would solve. I will remember it and let people know about it.

@Marlene Kegel - codefortynine Thanks for sharing it is great to be able to be exposed to different apps I have never used before. It is great to have this knowledge if any customer asks for this functionality.

I like EazyBI for reporting, Tempo Timesheets for time reporting and Big Picture for project management reporting/vision.

This is usually because of confluence home directory permission, confluence. Check your permissions on the home directory. 

@Abraham If you are looking to track your Atlassian product licenses they already do it very well for you. I am assuming that you want to track other licenses of software that you use. I would create a template that has specific information I need to know about that license and then use page properties to list that…

@Janene Pappas There are a number of dashboard gadgets that you could use that would provide information similar to what you are requesting. I would suggest creating a couple of filters and then making a dashboard using them. Here is a list of the gadgets. I would suggest looking at the created vs resolved gadget.

@d.arslan Can you do a comparison on two or three issues that are showing in the filter but not in Confluence? Since you blur everything out is it hard to line them up.