Brant Schroeder Community Champion

@Ann Rumenapp If you do not want to use a custom field, components or issue type you can always group and organize by epic. Here are a couple of helpful links. https://www.atlassian.com/agile/project-management/epics#:~:text=An%20epic%20is%20a%20large,over%20a%20set%20of%20sprints.…

@Tom Carr Yes you are correct you can sort on any table header.

@Tom Carr Welcome to the Atlassian community There is not a way to do this with the delivered product currently. You will need to use an app like https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=cloud

@Ann Rumenapp You could use issue type. If you are using a software project you could use epics to organize them that way. You can also use the component field since you can apply multiple components.

Are you using Chrome? If so you can use incognito window to login.

One of my favorites is when a person was eating carrots at the beginning of a training with their video off but mic on. They also did not have their volume turned down or off. So for close to 3min we all got to hear healthy eating unil they noticed many messages sent to them in chat.

@Sally Gillett Welcome to the Atlassian Community Are you using the same account on your phone and your desktop? If you are using Chrome on the desktop it could be logging you in with the Google account that you used to sign into Chrome.

@Vickie Capes I would suspect a couple of business days or longer depending on number of issues they are dealing with at this time. @Daniel Eads pointed out that the issue has been received and that it is in their queue. I know that it is difficult to wait and be patient when it is a financial issue but they will get to…

@NatasjaP Each page anchor is unique to the page so you would never be able to place this in the footer. You would need to add the anchor to each individual page to get it to function.

@KMTek It should begin looking a soon as you type any character into the search. I believe that there are some characters like the letter a that it will not search for until additional letters are added. What characters are you using? Additional search information can be found…

@Test MFS Welcome to the Atlassian Community You can update the form by following the directions here: https://confluence.atlassian.com/adminjiraserver/configuring-the-administrator-contact-form-974375905.html

@Paulina Diaz We have done this in the past and found the easiest thing to do was to hide the request types. The portal is still available and users can search the knowledge base but they are unable to submit a request. If your users are used to submitting a request via email you will have to remove that channel as well.…

@Matt Rice I think you found a bug. The Confluence feed is defiantly different than the others. I will escalate this to Atlassian and see if they can take a look and provide information as to why it has that version in the feed.

@Dominik Bauchner I am not aware of a way to redirect the login page without modifying the code which I have not even researched where to do this at. We got around this by creating a vanity url that redirected to the portal so when the use logs it it takes them to the correct location or if they are already logged it it…

@Emils Rudbahs Welcome to the Atlassian Community If you have users that are syncing through LDAP you should just be able to remove them from the group your are syncing the application against and this will remove them from the directory when you run the LDAP sync again. You can learn more about this…

@zhnagshijie Can you try using an incognito tab and see if you are able to login. If you are using Chrome and you are logged into the chrome browser sometimes it will try and use your Google account to login. Also can you confirm that you have a confluence instance to log into?

@Elaine Kendall Each roadmap macro is independent and will not update another, there currently is not a way to link them together. You might be able to do something similar by adding them to an excerpt then including those on a master page. No sure if that is what you are looking for or not.

@Daniel Eads thanks for the prompt response.

@Vickie Capes Welcome to the Atlassian Community I will escalate to Atlassian. Sorry to hear you are having issues.

@Javier Jimenez That functionality is currently only available in software projects. There is similar functionality in Jira Work Management called timeline. I did not see anything on Atlassian's Cloud Roadmap for a feature like that to be in Service Management. I would suggest submitting a feature request here: Atlassian…

@Wendy Morency You will need to use the proper syntax in your search when searching in the quick search located in the toolbar. r: is used to search for the reporter. More information about quick search can be found here: https://support.atlassian.com/jira-software-cloud/docs/perform-a-quick-search/

@andrea price Does the file contain the e-signature when you down load it from Jira? I am wondering if the Jira application does not know how to render the signature of if it is being lost when you upload it because it is unique the pdf application you are using.

@Tilman Have you looked at these marketplace apps? https://marketplace.atlassian.com/search?hosting=server&product=confluence&query=version I would suggest looking at Comala they might have what you are looking for.

morgal.ae@dns-shop.ru this will help you out https://confluence.atlassian.com/servicemanagementserver/set-up-a-knowledge-base-with-confluence-server-1018775515.html You'll need Confluence 5.10 and above and Jira Service Management 3.1 (formerly known as Jira Service Desk) and above to access knowledge base features. 

@Howard Nedd - Does the user having the issue have access to the Jira issues you are displaying? 

@Kiran Raj You can find the documentation here https://support.atlassian.com/jira-service-management-cloud/docs/discover-new-trends-with-service-project-reports/

I used to travel a bit more hope to do it again as things settle down. I still spend most my free time in the outdoors.

@Mua Ly Welcome to the Atlassian Community This feature is limited to service desk agents (users that have a service management license). There is a feature request that you can vote for…

@jun lee Welcome to the Atlassian Community. Can you please confirm that your condition on the workflow is preventing the issue from being closed - https://confluence.atlassian.com/jirakb/how-to-prevent-issues-from-being-closed-while-the-sub-tasks-are-still-open-in-jira-724928276.html Once you confirm this is working you…

@Lara Balmert - Can you provide some additional information. I am not sure I understand what you are trying to do.