Brant Schroeder Community Champion

@Thorsten Mielke Welcome to the Atlassian community It is this way because you are on cloud. Both my paid and free confluence instances are this way. There is not a way to turn off or on modules as they can not be modified on cloud.

@Sabrina Soo Welcome to the Atlassian community I am not aware of any apps that provide this functionality. I would suggest using Confluence. It will allow you to easily create and maintain notes and then convert items into Jira issues.

@Phill Harris I am unaware of any way to do this on cloud. I would suggest just setting up a URL that you can provide individuals that takes them to the lightweight request form. or just use the customer portal as it was intended to be used. Using the customer portal will allow you to have a one-stop-shop to submit issues…

@Philip Lusher - You are welcome. If you can accept the answer this will help others that have the same question.

@Laura Needham - You can follow the instructions here: https://support.atlassian.com/confluence-cloud/docs/configure-attachment-size/

@Sean Duff If you are a space admin you will not be able to view general configuration. If you are a Confluence admin it will be presented as an option. I would suggest talking to your admin and they will be able to help you.

@Roee Levi Welcome to the Atlassian community Here are the mail server settings for o365. Recommend using IMAP. * IMAP incoming server: outlook.office365.com * IMAP port: 993 * IMAP SSL: Yes * SMTP outgoing server: smtp.office365.com * SMTP port: 587 * SMTP SSL or TLS: TLS * POP incoming server: outlook.office365.com * POP…

@Gerrit Berberich It is not possible to have emails going out of Confluence to come from the specific users who made a change to the page or posted a comment. The information coming out of Confluence via email is really a notification and users should use the application to collaborate. This way everyone associated with…

@Bryan Wilber That looks like a custom field. Can you work with your Jira Admin to have them check and confirm that is a custom field and they can update the field name.

@Sean Duff If you are on Confluence server you can configure your instance to allow for custom CSS per space. Follow the instructions here: https://confluence.atlassian.com/doc/styling-confluence-with-css-166528400.html If you have a style you would like to apply to your confluence instance you can do it by adding it to…

@Shamsudin Charania Welcome to the Atlassian community. Can you provide some additional details about what is happening? Are you having a specific error? Can you share a screenshot of the issue?

The max files size by default is 100mb. My guess is the file is not actually uploading. Do you have a smaller video file you could test with?

How large is the file?

@DJ Chung I can help out.

@Wilson Rodriguez Welcome to the Atlassian community I would suggest upgrading your on-premise instance to a newer version to do the migration as it will be easier. I would suggest submitting a support issue here https://support.atlassian.com/contact/ and see if they could provide a demo license for a newer version of…

@Sophia Caramanoff Welcome to the Atlassian community I am assuming that you are referencing where your cloud hosting is taking place. Atlassian has a robust cloud hosting infrastructure for Jira Software, Jira Service Management, and Confluence. It includes AWS regions across the United States, Germany, Ireland,…

@Daniel Rositano It looks like what you are looking for is related to Jira. Label search has to be an exact match. There is currently not a fuzzy search option for labels. The closet request for something similar is this feature request for a wildcard search. https://jira.atlassian.com/browse/JRACLOUD-23038 According to…

@Williams Albarran Welcome to the Atlassian community The following pages describe how to delete attachments on server and cloud. If you are unable to delete attachments it could be due to the fact that you do not have the permission to do so in the space and you would need to work with a space admin or confluence admin to…

@Eric Hoch Unfortanlty in cloud this feature does not exist yet. In Data Center or Server, there is a SQL query you can run to get this information. This feature request provides some of the information you are after so you should consider voting for it https://jira.atlassian.com/browse/CONFCLOUD-42853 I would suggest…

@William Knodel There is no need for an automation. If you have the user's email address just use the raise a request on behalf of functionality in the service desk. This will check if they exist and if they do not it will create the account.…

@Samuel Araiza You can use the permissions helper to see what is missing on her account https://support.atlassian.com/jira-cloud-administration/docs/use-the-jira-admin-helper/ Even though a user had admin access it does not mean they will see issues. By default, the admin has access to all projects but not the issues. You…

@Karol Siedlaczek Welcome to the Atlassian community. If you are referring to having an individual get notifications upon commenting on an issue in the customer portal this is automatically set by default. The get notifications are something they can toggle on or off for each issue in the customer portal. There is no way…

@J Bartleson We had this issue before. They changed the DNS on the LDAP servers and one of the servers was not resolving. When the Jira server would hit the unresolved LDAP server (Bad DNS entry) no one could log in until it tried a different LDAP server on the load balancer. Just had to let the networking team know and…

Once deleted it is gone.

@csotelo the free version only gives you access to 10 user accounts. As @Shannon S sated below. You will need to take a user off of your plan in order to not be charged.

Have you considered Service Management? It might not be the same access you are looking for but it allows customers to create their own accounts.

I am having a similar issue. I believe it is because they have multiple independent systems that work off of the same SSO. Sounds like support is fixing them which is good. I submitted a request this week to get some names fixed.

@Laura Needham I have mostly seen this with the file name. Make sure you do not have any spaces or special characters in the file name. I would suggest renaming the file to something simple example: salesforceupdate.mp4 and trying again.

@Valeria Antunez Welcome to the Atlassian community User created space templates can be deleted. If you delete a template it will not impact the pages that were created using that template. Blueprint temples can be disabled and the same is true it will not impact the pages that were created from it.…

Since you are just adding the same calendar to other spaces the changes made to that calendar will reflect wherever it is shared.