Comments
-
@mike.diaz There is no way around the limit. It seems a little odd that as a team member I would have to work out of 20 queues. If you want to go that route you could always change the query to show only the issues assigned to each agent in each queue by changing the assignee to currentuser. Then you would have 20 queues…
-
@[deleted] Welcome to the Atlassian Community Are you asking if you can display the content by label macro within a page table of content? If so the answer is no. The table of content is built off of page headers. https://support.atlassian.com/confluence-cloud/docs/insert-the-table-of-contents-macro/ If you wanted all…
-
@katieabell Welcome to the Atlassian community can you explain or share a screenshot of what you are trying to accomplish? What is the purpose of the dropdown and how does it relate to the chart?
-
@Tim Light Welcome to the Atlassian community. Are you on Confluence Cloud or Server? I know it says cloud as the hosting type but I want to make sure that is the case. On server if it is behind a proxy I have seen the importer fail and users have to import via file. If you are on cloud and it is not working I would…
-
@John Antony A You will have to configure username and password in the email configuration. This means that you need to have an email account and not a distribution list. Since you currently use a DL I would suggest setting up an email address and all new emails from the DL get forwarded to it. Or you can convert the DL…
-
@nick Agents will need to have access to the project in order to participate on the request. You really have two options. * Add agents to the issue as a request participant and they will only be able to see the issue in the customer portal. They would not be able to see the internal comments and they would not have access…
-
@Vivek Dubba I would suggest creating a filter that identifies these issues and then subscribing to that filter. This will give you a daily report of all issues that have been in the status for more than 14d. https://www.atlassian.com/blog/jira-software/jql-the-most-flexible-way-to-search-jira-3-of-4 You can use something…
-
@mike.diaz I would suggest setting up your queues for the teams to work out of like you have. For the analytical information / reporting on different request types I would suggest creating a dashboard. The dashboard has gadgets that help layout the information you are after above in a clear and easy to understand fashion.…
-
@Jason Norton were you able to access your accounts again?
-
@Vikas Peri I was able to get it to work. The template always displayed an error in preview and would not render the content. Once I used the template to create a page the excerpt content displayed as it should.
-
@Engineering Services you need an active cloud license to migrate from server to cloud.
-
@Kelley Henderson welcome to the Atlassian community Each service desk needs to use a unique email address. If you are already using this email address on another service desk you will have to create a new email address for this service desk.
-
Atlassian is the company that makes Jira, Confluence, Bitbucket, etc. Your Atlassian account you setup allows you to access all their products. You still have to select / sign-up for each of their products but they can all be accessed through your Atlassian account.
-
@Silvio Maushake welcome to the Atlassian community This can not be disabled for agents. This option is only available to users of the service management desk that are an agent (have the role of service desk team). If you do not need this role you can be removed and just be a customer. As an agent it important to have the…
-
@Paiton Swaim Not it was not using the organization option. These were individuals that were on the email cc when it was submitted. I did not hear of any issues other than some individuals wanting to be removed so they would not receive responses from everyone coming through.
-
@Paiton Swaim Welcome to the Atlassian community. I am not aware of any limitations. Is there a number you are concerned about? I have had issues that have had several hundred people on it before. Majority of the issues we have only have a handful of additional individuals.
-
@Mridula Menon (Product Knowledge Enablement) Welcome to the Atlassian community. Page is a feature available on bitbucket cloud. The tutorial can be found here: https://support.atlassian.com/bitbucket-cloud/docs/publishing-a-website-on-bitbucket-cloud/
-
@V-ampire Welcome to the Atlassian community What browser are you using? Have you tried clearing your cache? Have you tried a different browser?
-
@Gomez, Daniel There has not been anything announced and there is not anything on Atlassian's cloud roadmap. https://www.atlassian.com/roadmap/cloud So the answer currently is no. Something to remember is that the forms product comes from Atlassian's acquisition of the Proforma app which on server, DC and cloud has only…
-
@Erik Villegas I would suggest submitting a support issue to Atlassian billing to confirm, https://support.atlassian.com/contact/, but my understanding is it is by instance not by account. What I mean by that is if a user has an Atlassian account they will need a license for each cloud instance that they are associated…
-
@Jerry O_Sullivan There is not a delivered JQL function that would allow you to get this information. I know that the app ScriptRunner provides the CommentOn function but even that is nto really going to get everything you want. I would suggest looking at the app EasyBI to create a report with the information you are…
-
@Matthew Palmer Welcome to the Atlassian Community Can you also share what browser you are using? Have you cleared your browser's cache? Have you tried a different browser? Is this happening to others on your Confluence instance?
-
@Andy Heinzer Thanks!
-
@Apryl Harris I agree with @Dirk Ronsmans With that being said Atlassian used to do their conferences in San Jose year after year until they moved to Las Vegas. My guess is that it will be in Las Vegas again but you will need to wait to be sure.
-
@Vikas Peri Is your Confluence instance on cloud or server? I would like to try and recreate the issue.
-
@Marcus O_Brien Unfortunately this feature is not available in Confluence and I do not know of an app that will dynamically create an email link.
-
@antony terrence What account are you using to create the folder? Does it have the proper permissions? I have seen that error when the account does not have the proper permissions to create the folder.
-
@ÖVP Strategieteam you will need to work with the domain registrar to get this issue fixed.
-
@Aleksei Ermak Are you seeing anything in your application logs?
-
I will reach out to Atlassian as I think they will need to remove it.