Comments
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@Tim Bremkes I would suggest using Oauth as it is more secure and creating a middleware application, updating your custom application to connect to the REST API using Oauth or using something like Zappier to connect the two applications. If your other application can generate an email you could always use that to generate…
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@Dennis Mattei Welcome to the Atlassian community We run an external and internal knowledge base on our service desk. One of our confluence spaces that are linked to the service desk is locked down to only our agents. The agents all have confluence licenses and we just set the knowledge base to be viewable to only…
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@Sergey Shishkin If you would like the issue to be linked to the confluence page the two options above provide this functionality. If you just want to create an issue you can technically follow the steps here (I believe this still works in Cloud but have not tested it for about a…
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@Marc BERTRAND Welcome to the Atlassian community There is not an option to do this without using an app like Refine - https://marketplace.atlassian.com/apps/1216711/refined-for-jira-sites-themes?hosting=server&tab=overview
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@Sami Kunwar are all you customers not receiving an invite? Are only some? Have you had them check their email spam folder? Are all the customers not receiving the invite working for the same company? Have you had them check their email server rules to ensure that the emails are not being blocked?
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@ChristopherChilds The header would need to be changed on the application that is sending the email. Your only option on server is to disable bulk email filtering as described in the JSDSERVER issue. We had this issue before and disabled the bulk email filter temporarily while they made adjustments to the email headers in…
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@BrianB You can update the email template in Jira. This can be done manually by following the instructions here: https://confluence.atlassian.com/adminjiraserver/customizing-email-content-in-jira-server-1027142312.html Or you can use a app from the…
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@Stephen Elkington There is not a delivered way to do this and you would need to use an app from the marketplace. In the past I have used an app to do this in server but the app is not available on cloud. I did find this app but I have not used it so you would have to test it out and see if it will…
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@Wanderson Cardoso de Lima Welcome to the Atlassian community The Jira issue calendar behaves the same in Jira (On a dashboard) as it does in Confluence (On a page). What are you seeing that is different? Can you share a screenshot of the issue calendar in Jira on your dashboard and one in Confluence?
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@Sergey Shishkin Welcome to the Atlassian community You can create Jira issue links on a page or in the editor by following the steps detailed in this KB under create issues from inside Confluence https://support.atlassian.com/confluence-cloud/docs/use-jira-and-confluence-together/ This is the closest way to do what you…
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@Mark Burgess You would have to give them access to Jira Software as you are stating. There is nothing like portal access for Jira Software. The issue might be how your permissions and roles are setup on the Service Desk. If you are allowing individuals with Jira Software licenses to view that project they will see it as a…
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@Dylan Unrein On the page you can click the three dots menu up by the edit button. Under there is attachments. You can select this and then add the images to the page. They will not show on the page but you will be able to use them in your slideshow.
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@Dylan Unrein Are you deleting the image off of the page once you add it to the Gallery? If so that is what is causing the issue. The image still needs to be attached to the page even if it is added to the gallery.
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@Shianna Andersack You could create a filter that you could then export to Excel to manually derive some of the information. You should be able to create a filter that would give you all the issues and have the fields (organization, time spent and platform) as columns. You can then export this and use Excel to get time…
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@Ralf Brinkmann are there any long running queries when the slowness occurs?
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@Dylan Unrein can you share a little more information? What are you using to create the gallery? Can you share a screenshot of the issue? Are you on server or cloud?
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@Leandro Rodrigo Massari welcome to the Atlassian community Just wsnt to make sure I understand the issue. If you add a pdf to a page and view it is it working as expected? When you add an interactive pdf to a page and view it then it fails to load. Is that correct?
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@Matthew Stedman Sorry to hear that. I have used Jira for many years as well as other project management products. I keep going back to Jira because of the transparency, open collaboration and flexibility it provides. I would recommend asking additional questions or sharing what you are trying to specifically do here in…
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@Matthew Stedman welcome to the Atlassian community You are correct that there is only task and sub tasks. Most people will link issues and then create additional links or sub tasks under those to create a hierarchy. There are several apps that provide hierarchy if you need that structure in your project. You are also…
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@Gavin I believe it is just time spent.
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@Shianna Andersack to get all that information in a report you will need to use an app like easy bi to create the report. https://marketplace.atlassian.com/apps/1211051/eazybi-reports-and-charts-for-jira?hosting=cloud&tab=overview
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@Kalpana Parmar Welcome to the Atlassian community I am assuming you are on server. You will have to edit the templates in the JAR files. https://confluence.atlassian.com/adminjiraserver/customizing-email-content-in-jira-server-1027142312.html There are also apps in the marketplace that allow you to adjust emails that you…
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@Steven Dunn Welcome to the Atlassian community Can you share which gadget your are using?
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@Diederik1981 I would suggest submitting this question to the developers of the app. https://marketplace.atlassian.com/apps/41025/plantuml-for-confluence?tab=support&hosting=datacenter
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@Sharad Ahlawat I would suggest submitting an issue to Atlassian with a support zip so they can analyze and provide feedback. While you wait for support to respond I would suggest seeing if it is an app that is causing the issue. Have you tried running in safe mode and seen if an app is causing the issue?
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@tpeters Welcome to the Atlassian Community. This is not currently available. There is a feature request here for that https://jira.atlassian.com/browse/CONFCLOUD-22396
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@Zane Bartlett Are you using refined? I am asking because it has widgets but the delivered customer portal does not.
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@Karel Wagner are you trying to set the width of the table columns?
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I watch it if nothing else is going on. I have been enjoying the Olympics, especially mens and womens hockey.
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@Bas Zwaan After playing around with the header image it looks like Atlassian is using a center image at 50% on the image to size it. I would suggest just moving the text on the image to the center of the image both vertical and horizontal. This should allow the text to be seen at all screen sizes.