Brant Schroeder Community Champion

Yes

@Calderara Serge I am not aware of any changes. If this is happening it might be do to a setting in AD that is now considered in the sync that was not before. I would reach out to Atlassian support. They will be able to see your full configuration in the support zip and should be able to tell from that why the phantom user…

@Fahad Akhtar That is correct. If you set it to all-logged in users it will allow customers who are logged into the Atlassian portal to view the articles. It also allows anyone who has a confluence license on your team to view the articles.

@Sussi Åström Looks like Atlassian is converting it to a 48x48 pixel png. Mine also got blurry. I am wondering if it has to do with the soft edge color on the image even when I dropped it into photoshop at 48x48 pixels it got a little rough on the edges. what dpi did you create it at?

@Sal Are you coping the username from the individual who created the comment? If so you would need to get the comment author using the following smart value {{comment.author.displayName}} This could then be added to a custom field. I am not sure if you will be able to set a user picker field with it. You would have to try.

@Anthony Caruso - If you change to premium all 9 of your licenses will be premium. You could then have an anonymous space behind IP that anyone on those IP/IP ranges would be able to access.

@Sussi Åström I am not able to recreate. Can you share your icon?

@Kelsey Bilodeau If this is occurring outside of Chrome continuously, if the answer is yes then I would submit a support issue here: https://trello.com/contact?nosearch=1&source=from%20helpsite%20beacon#/ You will need to be signed in and the support link is at the bottom. They will be able to look and see what is…

@Anthony Caruso Welcome to the Atlassian community You can setup anonymous access so others can access your confluence pages/space. The anonymous access make it public. If you locked it down by IP anyone on the IP would be able to see the space. Anonymous access does not require additional licenses. Standard licenses…

Did you try clearing the app data to ensure that it is not being cached? Also what type of mobile device are you on Apple or Android?

@[deleted] If you use the API I would create an account for each application since it will need a reporter. If it comes from an email it will use the email address that it is sent from as the reporter. If your service desk is not open to all customers you will also need to add that email as a customer.

@Rosa M Fossi If you change a customer organization name it will change it on all issues open or closed. I cannot think of any consequences that you should be worried about.

@[deleted] The API link you shared is the same as the one I shared. That is the best place to start. I would suggest starting with that and if you have any issues you can always ask the community.

@Kalyn Le Blanc Welcome to the Atlassian community You will need to work with the current owner of the account to get it moved. If there is not way to work with them then you will need to contact support. https://help.trello.com/article/1104-how-to-transfer-boards-to-a-new-account

@Kelly Moss Welcome to the Atlassian community Currently, you can only toggle on and off the provided work categories. There is a feature request to customize them here that you can vote for https://jira.atlassian.com/browse/JSDCLOUD-10067

@[deleted] There is no way to specify the request type when sending in an email. There are several ways to accomplish what you are looking to do though. You can use automation to set the request type and any other fields when an issue is submitted via email. We do this and look for specific summary text on issue-created…

@Cecilia Briozzo Both the options you have explained will work. You need to make sure that the information is structured properly. Please use this KB as an example on how to setup your pages with the page property fields. I would suggest just using one page property macro with a table as it is the easiest configuration to…

@paulcreedy Welcome to the Atlassian community. The article you shared has a link at the top to create a custom field. You will need to do this so you can add it to the request type and set the value when the issue is created. You can learn how to add the custom field here:…

@Sofia Quintero The user most likely has a duplicate record in the user table. You will need to fix this in the DB. Information on how to fix below. https://confluence.atlassian.com/confkb/user-related-issues-in-confluence-with-the-error-message-query-did-not-return-a-unique-result-596181603.html…

Issue Commented

It would just be comments. An email response would be a comment.

@Rosso Design Welcome to the Atlassian community What version of cloud are you using? The asset management product is only available in premium or enterprise. https://www.atlassian.com/software/jira/service-management/pricing

@walt adams Since you are working in a single project with lots of teams you need something to filter off of. I would suggest adding a component or label to the issues for your team. This would allow you to use that to identify issues that should be included in the filter.

@Carlos Fry We did something similar but instead of creating a new page each week they just updated the same report. Then the information we needed to be filtered up each week using he except macro and we were able to see the history of those pages in the versions. If you need a new page each week you might look at using…

@walt adams On server these are your options: https://confluence.atlassian.com/jira064/changing-your-jira-home-page-720416089.html

@Fahad Akhtar The three options you have are below. https://support.atlassian.com/jira-service-management-cloud/docs/manage-knowledge-base-permissions-from-your-service-project/ To make changes to multiple spaces in one action, select the relevant spaces by checking the box next to the space name, go to the Who can view…

@Brian Perkins Welcome to the Atlassian community You can find supported platforms here: https://confluence.atlassian.com/adminjiraserver/supported-platforms-938846830.html

It's time to defect to the rebels. Even if you use the Atlassian tools the draconian culture of the sith will drag you down. In order to use the full potential of Atlassian tools you realize you have to turn away from the dark side.

@Christine Dela Cruz Welcome to the Atlassian community As stated in this article https://confluence.atlassian.com/adminjiraserver/supported-platforms-938846830.html Windows server is supported. You can use 2022 as long as you can run the supported versions of Java on that version of Windows server which you can.

@Kelsey Bilodeau If it is working when they login via incognito it has to do with them logging into chrome with a Google account that is not their Atlassian account, or at least this is what I have seen in the past. The only thing that is odd here is you said they used other browsers, are you sure that they did? If they…