Brant Schroeder Community Champion

@alodge You are using the correct documentation. You need to use the documentation for the version you are upgrading to so 8.13. The documentation will walk you through the steps you need to take to have a successful upgrade. The most important thing is to backup your system in case you need to roll back. I would also…

@青山 明 there are limitations. Here is a great resource to learning more about those https://support.atlassian.com/cloud-automation/docs/automation-service-limits/ On the free plan you have additional limitations to the number you can do each month. "Customers on Free and Standard plans have access to a limited monthly trial…

@Erik Brandsberg I would recommend having your customers use the customer portal to submit issues. It will be very difficult / impossible to capture all the information you need through email. If you use the portal you can create request types that have specific fields to capture the information you need to ensure that you…

@Eduardo Rocha I would suggest contacting Atlassian support and seeing if they can provide a license key to allow you to upgrade so you can do the migration. https://support.atlassian.com/contact/#/ 

@sciamat Crowd allows users to reset their password if they do not remember it but does not prompt them to change it. I would suggest changing your process so the users get a randomly generated password in the system and it does not provide it and then they have to change it to login the first time. Or you can have them…

@Stiwar Nunez It really depends on the other system. In Jira automation you could setup a rule that then sends a web request (Post to webservice) You could use this to send information to the application and then when the application completes you can use the Jira API to close the issue.…

@Joanna Bejm Welcome to the Atlassian community Google slide links are by page number so if the page changes then it will link to the wrong page. You should look at just linking to the main slide and having an index on that slide that directs people to the proper page. You can just reference the title on the confluence…

@Nic Galinski unfortunately that is all that is available at this time.

@Great Ancheta That is a great question. It really depends on your process. I have been on projects / teams where we have created an issue / ticket for everything and ones where we did not. On the ones we did not we used lots of different ways to log the information. From my experience I like the teams were we created an…

@Nic Galinski Welcome to the Atlassian community Azure Pipelines exists and is an app in the Atlassian Marketplace. https://marketplace.atlassian.com/apps/1227532/azure-pipelines-jira-integration-pro?hosting=cloud&tab=overview

@dmariah Welcome to the Atlassian community If you are creating a team by going to People -> Start a Team the people you are adding will need to have a Confluence license in order to add them. If you have created a page in space and adding individuals to the page permissions the individuals you are trying to add have to…

@dhernandezs Are you submitting the issue or is a customer? You need to make sure that none of the following are preventing the notification. If you need more details about how Jira Service Management and Jira notifications work together, see Managing Service Management notifications. For the purpose of this article, let’s…

@dhernandezs There are two different ways notifications work in Jira Service management. To notify customers you would use the customer notifications - You can learn more here about changing them and navigation to see them. Customers by default should be notified when the issue is created and closed.…

@Kimberly McCarty In my experience with MS SQL, this can tend to happen pretty easily when you have the recovery model for the database set to use FULL. Microsoft has a number of documents that explain exactly how to do that: View or Change the Recovery Model of a Database (SQL Server)

@Charles Liss Jira should have created a mapping for the moving issues and even if you delete the project that the issue was in this mapping should remain so that the issues would redirect. If you are talking about issue links those should have been updated with the new issue ID after the issue was moved and will link…

@Laurent Souza Ferreira That is how the delivered product works and you are not able to change it or remove the comment field. You can submit an enhancement request to Atlassian asking for this feature. I was not able to find one…

This will help you. https://support.atlassian.com/jira-cloud-administration/docs/configure-jira-cloud-to-send-emails-on-behalf-of-your-domain/ 

@Denis Ogarkov Welcome to the Atlassian community Those are canned reports delivered in the product and you can not adjust them. You can make your own filters to return the information you want and then display those on dashboards. I am not sure you will be able to create what you are looking for with the delivered…

@Gee Udobang These instructions will help you get it setup https://support.atlassian.com/jira-cloud-administration/docs/configure-jira-cloud-to-send-emails-on-behalf-of-your-domain/

@shyam davuluru Is public links turned on? If it is turned on then anonymous access will not work. https://support.atlassian.com/confluence-cloud/docs/share-content-externally-with-public-links/ You should double-check your setup here if public links are not turned on.…

1. I think New Zealand would be a really cool place to visit or live for a while. I really like to live in the places I visit for an extended period so I can really explore, learn the culture and experience everything it has to offer. 2. No

@Adam Beck Welcome to the Atlassian community Whenever you are doing a migration I would recommend creating a test instance to validate the migration before doing it on your production site. Atlassian recommends this as well. https://support.atlassian.com/migration/docs/test-your-server-to-cloud-migration/ If you have a…

@Tomaz Diniz As a member of the Atlassian community you are part of a unique team of individuals who use Atlassian products to improve how their company works. I believe I can speak for everyone that this is a team you are a part of and can work in every day to help others be successful. We are all with you. Continue to…

@Travis Lippert Welcome to the Atlassian community Is the Confluence site the space is on owned by the company? Are you the Confluence site admin? If you answered both yes you can use the following instructions to access the space and add additional individuals to…

@Pedro Valencia Welcome to the Atlassian community. If they all use their own request type you can simply add the assignee field to the request type and assign the issue to Bob, Kelly or Kim when the issue is created. If you are using a single request type which it sounds like from the description above you can use…

@Rikhard BigGantt utilizes the issues from a specific project to generate the Gantt. You can set up a project the way you want it and then export that project to excel, save the project to CSV then import the project into Jira and associate a Gantt. You can then use the CSV project in the future as your template. I know…

@Vikas Kewalramani You should submit a support issue to Atlassian here: https://support.atlassian.com/contact/ they will be able to look at your account and see what is going on. This is the community forum and all we can do is escalate posting or do our best to help resolve an issue. Unfortunately this issue someone at…

@Rama you will need to make sure that your filter does not remove the parent issues. You can always add additional filters that use the OR statement to include the parent issues.

@gustavo pereyro I am assuming that on server you had your Confluence site restricted to your network so you could share pages publicly but only your staff could see them. The closed thing to this would be on Cloud Premium you can limit access by IP. You could have a public space but only specific IPs could reach your site.

@Saqib Dar You need to see how your synchronization is set up on your start and end date. Depending on how you have it configured there are dependencies on your Gantt that could impact the dates, estimates, or other factors. I would suggest looking at the Gantt and at your…