Brant Schroeder Community Champion

If you just updated it could be that the application did not load correctly. Have you tried restarting your instance? It could also be something like this https://confluence.atlassian.com/jirakb/missing-or-corrupted-sla-data-in-jira-service-management-828790603.html

@James Webber Did you get an answer to this issue?

@Denise Kramer - The Atlassian status page for Confluence is not showing any outages or issues. https://confluence.status.atlassian.com/ Can you provide a littler more information? Is this happening on all pages and for all users? Or is it just some pages and some users?

@Tom Cappellino Welcome to the Atlassian community * Log in to your My Atlassian account as the account holder or the technical contact. * On the Licenses page, locate the license for which you need support. SEN numbers are located in the first column or immediately after the product name.

@[deleted] Thanks for sharing, very informative.

@frank_ho Welcome to the Atlassian community There are two things happening here. One are the characters being exported properly. The article above should fix that issue. After you do the export if you open the CSV file using notepad or notepad ++ are the chinese characters as they should be? If they are your issue is with…

@ian.johnsen This is a known issue and a feature request has been submitted. https://jira.atlassian.com/browse/JSDCLOUD-11422 Vote for this issue so they can resolve this issue. The only way around this is to add the approvers as request participants to keep them from loosing access.

@Tun Lyin Aung The free tier does provide you access to automations and yes you can use webhooks. If the webhook is not working it could be due to the length of the URL. There is some additional information here: https://community.atlassian.com/t5/Jira-questions/Jira-Webhooks-not-firing/qaq-p/785220 I would also suggest…

@Nadezhda Vikenteva Welcome to the Atlassian community I would suggest putting the status information into a page property macro. You can then use the page property report macro to display all the statuses and any additional information you may want on a single…

@Sean Smith Users would have to have a license to see Jira issues in Confluence. They will also need a license to see the issue and vote on it.

@David I do not work for Atlassian but I believe that they have set up a public project. On server, you used to be able to set up a public project and allow anonymous voting. On cloud you can create public projects but I do not think you can vote on issues. Public Projects in Cloud…

@Monika Hill were you able to resolve this issue? If so what did you do to correct it?

@Youri Soposki I am not aware of any examples. You would have to look at the documentation for both APIs and ensure that the proper information is being passed in the correct format. I would suggest looking at what is available through the third-party apps because they are just using the APIs. That would allow you to…

@Ken Young You can always do what Atlassian does and make a public Jira instance. This would allow you to have upvoting. You are correct that this feature is not in the JSM roadmap and JSM does not provide the functionality at this time.

@Youri Soposki Welcome to the Atlassian community It looks like Personio has an API that you could use to connect to the JSM API This would require you to do some development. You could also use a third-party tool like Zapier or Tray.io to connect the two applications. Reviewing the functionality of the third-party tool…

@Ken Young There is nothing like this added on the roadmap at this time. I would suggest up voting feature requests like this one https://jira.atlassian.com/browse/JSDCLOUD-1743 Atlassian using feature requests to help develop its roadmap.

@Ken Fioretti Welcome to the Atlassian community We apply components to our request types when they are submitted. This categorizes them and then we just created a custom report in the service desk that shows the volume by category. You have to add each category as its own series.

@Colleen Gotling I would suggest organizing your spaces and content based on the way your organization works, who will be using / contributing to the spaces and your overall goals. That might not seem like a lot so let me expand. The way you work. * Are you open and collaborative? * Do some units need to keep their…

@Abdullah Sa'D Muhammad Answar Vencapah take a look at this https://confluence.atlassian.com/jirakb/bulk-update-username-and-email-using-rest-api-1085440914.html 

@Abdullah Sa'D Muhammad Answar Vencapah I would suggest using the API to connect to the internal directory. This way you will not actually make any changes that will break your instance. https://docs.atlassian.com/software/jira/docs/api/REST/7.6.1/#api/2/user If you are just wanting to read the table and look at the data…

@Aissa Brahimi I have server and am not able to recreate it. Is this happening to all users? Are the users having the issue the same browser? Does this happen in all browsers?

@[deleted] Great question. I have never had an issue with Atlassian support. I have always had them provide excellent support. Depending on the level of the issue it can take a little longer. Sorry to hear your experience has not been the same as mine.

@Debbie Plouffe Thanks for sharing. The only way I was able to get to copying the image was to view it. In order to do this, I had to view the card and then view the image. Some images and steps are below. 1. Card with image: 2. Viewing the card with the image. I will then click on the image on the card where the red line…

@jennifer Vaghela Welcome to the Atlassian community This could be caused by one of the two issues described in the KB below. * https://confluence.atlassian.com/jirakb/the-jira-server-could-not-be-contacted-this-may-be-a-temporary-glitch-or-the-server-may-be-down-300814851.html *…

@Chris Whisenhunt You would just have to remove delete permissions for users as a whole. There is not a delivered functionality to allow for conditional deletes of issues. If this is an issue for you and people are deleting issues then I would suggest removing the delete permissions except for small group of users.

@Angela Welcome to the Atlassian community. Have you tried a different browser or clearing your browser's cache? If that does not work let me know and I can escalate it to Atlassian.

@Rustam Piriyev Please have a look at your project Automation section. I suspect there is an automation rule that is set to run as 'you'. Whether it is in Automation or somewhere else (addon, system rule, etc) for sure this is the reason. Once you identify what automation is running you can change the user.

@Trello iCloud Two Welcome to the Atlassian community I will escalate to Atlassian support and they should be able to help you.

@WEG IT Servicedesk In Confluence, you have the ability to create three different charts; pie, created vs resolved and two-dimensional. https://support.atlassian.com/confluence-cloud/docs/insert-the-jira-chart-macro/ All three of the reports you are looking for are not available in Confluence. There are reporting apps that…

@최지원 Welcome to the Atlassian community That is the delivered behavior and there is no way to change it. You will have to expand the day if you have a lot of issues associated with it.