Brant Schroeder Community Champion

@Lawrence Glad I could help. If you have server you can always review what is on the cloud template and recreate it. Might still be a great place to start.

For the emojis that you are just pasting in I am not sure that those would work but the emojis that are in the delivered product those should work with the reader. I would suggest submitting a support issue and seeing what Atlassian says. Their products usually meet accessibility standards.…

@Elizabeth Pereira You can use the time tracking report to see how many hours are cumulatively spent on an issue in a project. It will not give a breakdown as to whom logged time, you have to look at the specific issue for that. For the detail you are after in a report I would suggest tempo timecards in the Atlassian…

@Jay Maechtlen Can you confirm that it is indeed a blog post and not just a page?

@[deleted] You can submit feature requests here: https://jira.atlassian.com/secure/Dashboard.jspa 

@benjamin.santos1 There are no know issues at this time. Have you tried clearing your browsers cache? Is it happening to everyone on the same pages?

@Lawrence Welcome to the Atlassian community There is a project status template that you can get here: https://www.atlassian.com/software/confluence/templates/project-status You can also easily create your own to meet your needs as a template. If you are using Jira to manage your project you could create a realtime report…

@Sam O'Hanlon Welcome to the Atlassian community In order for the emoji to be accessible, it would need to have alt text associated with it so a reader knows what to express to the user. If you are using the delivered emojis provided by Atlassian in Confluence these have the required alt text and most readers should be…

@Claire Warren Customer notifications in JSM are not specific to the request type. You would have to use automation on issue create to send an email out based on the request type created with a specific message and link to the article. You can also look at an app like JEMH…

@clalexander Welcome to the Atlassian community Dashboards are made up of widgets and filters that require Jira to run and function. You could technically embed the page via iFrame but you would have to login to Jira to view it which does not make much sense. There are some apps in marketplace for Jira and SharePoint but I…

@소피 Welcome to the Atlassian community If you are having payment issues you will need to contact Atlassian directly here: https://support.atlassian.com/contact/ 

@Julia Scanlan welcome to the Atlassian community If you are looking for ways to organize your work I would suggest using the tools available in Jira work management. You should take a look at the following: * Summary Page: Access a high-level overview of your project's performance. You’ll get a snapshot summary of your…

@nilo soto You can create an SLA that can be used to then trigger a reminder. This is what is used most commonly. When the issue is in a certain status the SLA begins. If there is no response from the reporter then the SLA will breach and a reminder email is sent via automation. This post also has other methods from using…

@Mark Lacroix Welcome to the Atlassian community What are you seeing in the Jira logs?

@wen David Welcome to the Atlassian community See the answer here: https://community.atlassian.com/t5/Jira-Service-Management/Rate-Limit-Too-Many-Requests/qaq-p/1020846 

@sgordon I created a table of the screenshot you provided and did not have any issue finding the information in the search. What specific product are you using, just want to make sure I am doing the same thing.

@Paul Golightly Welcome to the Atlassian community Are you using the CSV file to table app? If yes I would suggest submitting a support issue to them https://marketplace.atlassian.com/apps/1224637/csv-file-to-table-for-confluence?tab=support&hosting=cloud

@David Villa Welcome to the Atlassian community What widget are you using? How many issues are in the filter that is feeding the widget?

@sgordon Welcome to the Atlassian community Can you share a little more information? What are the phrases and how are you searching? Screenshots would be helpful.

Just delivered. It has all the issues and comments, no attachments. It has been handy when looking at what occurred or looking for details on something.

@Dirk Fehse You will need an email address for each project. You can learn more here: https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/ 

@Suresh Srini The knowledge base articles you see are recommendations that you can share with a customer through a comment in the service desk. When you click the share with a customer it adds a link into the comment that you can then send to them. This allows you to add some context around the link you are sharing with…

@Jony Gurfinkel We have a process in place where we backup and delete projects that are no longer being used and over a year old. We do the following: * Twice a year we contact the project owner and make sure that they no longer need the project. * Sync our staging instance with production. This gives the project owner six…

@Fontenele welcome to the Atlassian community Trello plans are only billed in US dollars no matter the country you have your account set to.

I take one last backpacking trip with my boys in the fall. It is cold at night but the days are beautiful and we know it will be about six months before the snow is gone and we can do it again.

@Jakeline welcome to the Atlassian community Sounds like you have a lot of work to do to improve efficiency and processes. I have been in many situations like this and here is what I would suggest. * Remember people do not like change so building trust is important to succeeding. * You must also have empathy for those you…

@권정수 Welcome to the Atlassian community Are you on Confluence server or cloud?

@Craig Nodwell take the sponge bath? Are you doing OK?

Having a study buddy is a great recommendation.

@joe.friedrichsen I believe that automation sharing is possible on premium and enterprise plans. Are you using one of those plans?