Brant Schroeder Community Champion

@Joe Chapman This is a cloud feature https://support.atlassian.com/jira-service-management-cloud/docs/star-your-favourite-queues/ 

@Rosalind Loo Welcome to the Atlassian community Are you trying to have the individuals on the external email participate on the ticket in Jira or are you just sending the email so they are aware of the issue and it is documented. If it is for the latter then I would suggest actually handling it at the email client level.…

@Guillermo Conesa Premium and Enterprise provide IP allow list at the site level. This way you could lock the site down to a specific list of IPs and not allow everyone on the internet to see the public site.

@Cate Amery You can find and download additional templates here: https://www.atlassian.com/software/confluence/templates They maybe missing because the instance is old or has been removed.

@hsantin Welcome to the Atlassian community In JSM there are customer notifications and internal notifications. Both require that individuals have the correct permissions either as a customer or as an team member on the project. I am assuming that these individuals are team members on the project. This requires them to be…

@Christos Sofocleous Welcome to the Atlassian community Cards in the table can then be filtered and sorted by lists, labels, members, and due dates. https://blog.trello.com/trello-table-view 

@Giacomo Muneratti welcome to the Atlassian community Labels and components are not searchable in the customer portal. There are many requests to improve search in the JSM portal in the bug and featurerequest portal. You can submit or vote for a request here https://jira.atlassian.com/secure/Dashboard.jspa

@Claudio Maia You can click on the settings cog contained in the gantt column and add or remove columns. Time tracking metrics are included in the columns that can be added.

@Katie Midgley Welcome to the Atlassian community Have you created any blog posts in your space?

@roberto Enrique Briceño Ruiz Can you please expand on what the email address is.

@Bryan Welcome to the Atlassian community. You can install link preserver for trello in Chrome or Firefox to prevent the smart linking from occurring and preserve the links the way you would like them. There is no setting in Trello that allows you to turn off smart linking,

@Jessica Lindstrom Multiple individuals could edit an attachment at the same time but the last individual to save their edits will overwrite whatever the other individual saved. There would be a version for each edit but there is no way to collaboratively edit an attachment in the delivered product.

@Kanaka Ponnuru Prasad If permissions are the same and the file is the same I am not aware of anything other than the computer that could be causing the issue. The error you are seeing also leads me to believe it is an issue with the browser of computer configuration. I would suggest checking the browser and seeing if you…

@Servershoppen Welcome to the Atlassian community The issue that you are not addressing is that SharePoint requires an individual to authenticate before they can see files unless you would like to share the file with the whole world. So if you are looking to share the document via an iframe in Confluence you first need to…

@Zerogravityboss : Welcome to the Atlassian community I am not aware of a way to change the text color on the actual card text. There is delivered formating https://support.atlassian.com/trello/docs/how-to-format-your-text-in-trello/ but I am not aware of any power ups that provide this functionality.

@Pete Piro There is not a way for you to change what the language is labeled as. I would suggest raising a support request with Atlassian about the issue. https://support.atlassian.com/contact/ 

@Bryan Tito I believe that you could use the paragraph option and add text to it with the link to the other request type for HR.

@Wayne Hustis the document might be to large for the browser's cache to handle. I would suggest submitting a support issue to Atlassian so they can look at the specific page. https://support.atlassian.com/contact/ 

@Viviana Ortiz D_ Welcome to the Atlassian community You should check your customers access to ensure that anyone can create an account or that the user sending the email is a customer on the project https://support.atlassian.com/jira-service-management-cloud/docs/change-global-customer-permissions/ If those settings are…

@Kanaka Ponnuru Prasad Does it work on one of the other computers that you teammates are using?

@Rajesh Lakka What access does the member role have on the project?

@Gabriela Costa _Appfire_ We play Throw Throw Burrito by Exploding Kittens. It is a great game that still keeps l kids active while playing a board game.

@Jarl Gjessing this depends on the language that you are using to consume the JSON response.

@NICK_COWLEY Welcome to the Atlassian community I think you have explained the functionality well. If an individual is watching the page then they will be notified on all comments. If not then they have to be mentioned in the comment. https://confluence.atlassian.com/doc/watch-pages-spaces-and-blogs-139579.html This is in…

@Noelia Fernandez Welcome to the Atlassian community I would suggest checking the settings again based on the project that you are using to ensure that they are correct. (It sounds like they…

@gijsbregt Welcome to the Atlassian community It looks like you are not the board owner. Do you know who created the board? My guess is that it is outside of the workspace that you are administering. https://support.atlassian.com/trello/docs/closing-a-board/ 

@Vania Arruda Welcome to the Atlassian community The user that is copying the card needs to have access to the board that they are copying the card to. If the user does not have access to the board then they will not be able to copy a card to the board.

@AtTime Welcome to the Atlassian community If you move the issue to the software project then the client will lose access to the issue. To prevent this you should create a linked issue in the software project. This will allow the customer to retain access to the issue that they submitted. You can use automation to keep the…

@Rehnuma Noor The Database server needs to be up and running during the upgrade process. The upgrade process updates the DB. This can be values, table structure, etc. depending on the changes that Atlassian has made. If you are worried about these changes make sure that you are properly backing up your system prior to…

@Sebastian Benz This functionality does not currently exist in JSM but can be voted for here: https://jira.atlassian.com/browse/JSDCLOUD-1602