Brant Schroeder Community Champion

@Chris Where you able to get this resolved? If not can you share a image of the page properties on the page?

@bfteam_company How is your instance setup? Are you using Atlassian access to connect to the applications?

@Kristján Geir Mathiesen Probably my favorite while growing up was crunchy peanut butter and honey.

@Jason Gorman Best practices is to use project roles. You could use user groups like @Kris Dewachter stated but this is not best practice. If you use user groups you should just be adding those to project roles.

@Patricia Limbu @Ash Yadav is correct you can use issue security to do this. If your project already has issues then you will need to apply the security to those issues as well and not just the newly created issues or the old issues will be visible. If the group of users who needs to see the issues will not be working as…

@조강표 @Joseph Chung Yin is correct, the delivered product does not allow you to do this. You can use an app like Refined to do this. https://marketplace.atlassian.com/apps/1218481/refined-for-jira-cloud?tab=overview&hosting=cloud 

@Ivan welcome to the Atlassian Community Did you setup the Big Picture Project? Are you the admin on it and have you been given view access? Even though you are the admin on the Jira project you might not have access to the Big Picture project.

@Douglas Bojorge From the screenshot, it looks like this is an issue with the placement of the Generators. They need to be applied to the structure and not under the Epic. To properly apply Generators, please start with an empty structure (or delete the items in your current one) and do the following: 1. Click on the…

@Jason.Meltz Welcome to the Atlassian community You would need to setup agents that would regularly scan and hopefully catch the assets when they connect. * https://support.atlassian.com/jira-service-management-cloud/docs/what-are-asset-discovery-agents/ *…

@Lore Sanchez What type of information are you trying to pull in? 

You need Halp but should not be charged for JSM Halp Queues - "Nope. You can continue using Halp as you usually do, but you’re more than welcome to test out Jira Service Management if you’re interested in exploring Atlassian’s enterprise-grade ITSM solution. We’ve upgraded the integration experience to make it easier than…

How many fields are you using across all requests in the project. This is how the count is determined?

@Ahsan Ali Chaudary and @[deleted] I am not sure what would cause that. I have escalated to Atlassian so they can provide any insights into what might be occurring.

@Jakob Kristoffersen Since you are on a team-managed project the fields could be associated with multiple request types. So the fields that you deleted might still be used on a different request. You need to see how many fields are being used across all project request types. I would suggest looking into forms as a way to…

@Candy Tricia Khohliwe In addition to what @Ajay _view26_ said I would also suggest that you look at your automations as well. The project automation or Issue Workflow would really be the most likely culprits.

@Adil Parmar I would suggest contacting their support https://marketplace.atlassian.com/apps/5167/better-pdf-exporter-for-jira?tab=support&hosting=cloud 

@Tim Shirazi What @Paul Wiggers shared is correct. You need to check the customer notifications and ensure that they have Customer involved in the to section. (See Screenshot Below) This should be by default but you can check if no one is receiving emails after you have added them as a Request Participant.

@Shahla Pashayeva What are you seeing in the startup logs?

@Jessica Rohr They should not change unless you move the page to a different space. In this case it would no longer be in the proper KB so you would not be able to find it.

@Phil Bustin What browser are you using? Are you the admin? Are you logged in with the correct account? Have you tried a different browser?

@Blake Hampton If you use an issue collector on a page it can collect browser information at the time of submission that would provide the URL - https://support.atlassian.com/jira-cloud-administration/docs/use-the-issue-collector/ If someone submits a request via email or in the portal that information is not collected.

@Stanley Okafor Welcome to the Atlassian community Take a look at this video tutorial on using Bitbucket, Jira and Unity together. https://www.youtube.com/watch?v=rclYVst-uag 

@Burcu Welcome to the Atlassian community Looking at Atlassian Status there does not seem to be an issue at this time. https://confluence.status.atlassian.com/ Have you contacted the Atlassian Admin for your company? Have you tried incognito mode in your browser to see if that resolves the issue? I did find this and it…

@Prasenjeet Urunkar Welcome to the Atlassian community Did you follow the steps here: https://support.atlassian.com/jira-cloud-administration/docs/configure-the-default-dashboard/ 

@Phil Bustin Have you tried clearing your browsers cache to see if that fixes the issue?

@Sailaja Ponnala Can you start a new thread for your new issue? This will help others provide feedback on what they have done and once it is solved help others find solutions as well.

@LeeJay Dillon That was going to be my feedback as well.

@LeeJay Dillon do you have an app in Jira that is syncing this information?

@Ste404 Workday has a lot of delivered integrations and you can easily create your own. You could then push that information to Jira on a schedule through the Jira API but it would require you to create the integration to add user properties. What are you using for SSO into Workday and Jira? This is usually where I see the…

@SheshaChandra You can currently use Domain-based restrictions but it is not at the project level. https://community.atlassian.com/t5/Jira-Service-Management-articles/Use-email-domains-to-restrict-external-customer-sign-up-for-your/ba-p/2036372 Here is a feature request that might be more of what you are looking for. You…