Brant Schroeder Community Champion

@Thành Mai Tiến Welcome to the Atlassian community Have you tried clearing your cache and logging in again? Trying a different browser? What happens when you just go the the base url of your product and not that specific project?

@Dhwani welcome to the Atlassian community It looks like a temporary error, did this begin working for you.

@regina.galvez welcome to the Atlassian community You will have to continue to reach out to Lucid as they support the product and will be the ones to provide an answer.

@Nick M Welcome to the Atlassian community When you set it up as explained in the directions the users will still have to enter their email address to access the portal. As stated "An account will be created for them depending on the account type configured in the customer access settings, and they will need to set a…

@Black_Blade Forward one of the emails to https://www.atlassian.com/trust/report-abuse; There's no need to write any explanation on it, just forward it unchanged. The code that reads those emails will add the abusive site to the list of sites Atlassian check for abuse automatically. It should be shut down within a couple…

@JayJuan Jones Are the external users all agents? How many internal and external users are there? Are there specific types of issues that are handled by internal vs external users?

@SooYeon Kim Are you able to download the file? I just want to make sure it has not been deleted.

@Hunter Bailey welcome to the Atlassian community I am not aware of any way to do that. I would suggest submitting an enhancement request here: https://jira.atlassian.com/secure/Dashboard.jspa?selectPageId=10440 

@Ankathi.Madhuritha Welcome to the Atlassian community I would suggest reviewing the setup and configuration here https://support.atlassian.com/confluence-cloud/docs/use-team-calendars-for-confluence/ I do not think there is a way to customize how it is displayed.

@Morten Dieckmann-Keden There are please see the list here: https://marketplace.atlassian.com/search?hosting=dataCenter&product=jira-service-management&query=thread 

I took a dance class in college. That was probably my first official dance lessons.

@Robert S_ Smith If you do not own the full version of proforma you will only beable to install a trial version in your staging instance. You just need to install the full version of the app and get your trial license at the time of install.

@Kate Vrijmoet Welcome to the Atlassian community Freshlime is not owned by Atlassian they just host their documentation in Confluence. It has not been updated since 2022 so who knows if they are still around.

@[deleted] welcome to the Atlassian community * Is this happening on all pages? * Were the pages copy and pasted out of a different application?

@Ike Perez My guess is that you used Confluence automation to accomplish it https://support.atlassian.com/confluence-cloud/docs/what-is-confluence-automation/ I would start by checking and seeing if there is an automation you can turn off.

@Fidias Alexopulos You will want to use time to resolution. You will need to ensure that the SLA is associated with the issues. You should be able to see it on each issue in the service desk. If you do not then you will need to change the SLA so it applies to the other issues.

@BRK Augsburg-Stadt Welcome to the Atlassian community This will give you the information you need. https://confluence.atlassian.com/jirakb/integrating-oauth-2-0-for-microsoft-accounts-on-jira-1188414154.html 

The only option would be to use an app like JEMH https://marketplace.atlassian.com/apps/4832/enterprise-mail-handler-for-jira-jemh?tab=overview&hosting=cloud 

@Royal Mai Welcome to the Atlassian community It is per product so what you listed above is correct. You can check how many executions you get per month. to check this you'll need to be a Jira Admin and then... * Go to Jira Admin Settings > System * Select Automation Rules from the left-hand menu * Select the Usage tab *…

Let me know if there are any others you can think of.

@Kathy Ellis You will need to convert your Excel to ICS as this is the format that Confluence calendar can consume. Take a look at this feature request and the information provided on the issue. https://jira.atlassian.com/browse/CONFSERVER-50205 

@Allison Stewart You would need to add them as a request participant as you stated. If they are not part of the organization that the customer is this an the provided alternative to give others access to the portal issue.

@Alexander Rudde welcome to the Atlassian community There currently is not a way to do that in the delivered product and I am not aware of any apps in the Atlassian Marketplace that provide that functionality.

@Renato Lorelli welcome to the Atlassian community You can use Jira Service Management queues to group your client's requests. Each queue allows you to filter issues by specific information. You can learn more about queues here: https://support.atlassian.com/jira-service-management-cloud/docs/what-are-queues/ 

@Angélica Marques At the top of the Jira navigation bar you will see filters, you can click this and then select anything from the drop-down to get you to the filters page. Here you can create a JQL query that you can save as your filter. (See Managing Filters) Once you create a filter you can export it.

@Stephen Costanzo You can submit a bug here: https://jira.atlassian.com/secure/Dashboard.jspa 

@arno Can you provide me a little more information about judgement conditions and how you would normally do this, what is the process?

@Jonathan Cunliffe I am not able to recreate the issue can you share a screenshot? Also did you try clearing your browsers cache?

@Angélica Marques You can create a filter in Jira and then export to Excel or CSV.

@Jonathan Cunliffe I would suggest submitting an issue to appfire the developer of the app https://marketplace.atlassian.com/apps/1223223/whiteboards-collaborative-diagrams-and-flows-for-confluence?tab=support&hosting=cloud Does it work in other browsers?