Brant Schroeder Community Champion

This is just a community so I can not look at your account. You will need to contact support as stated below.

@Nikhil Sanampudi That will have to do with how the email client interprets the HTML. You can also check the HTML and make sure that the content in the email matches that in the description. There might be things you could do in the description to help mitigate it but you really need to understand what is happening first.

@Daniel Stokes Have you worked with your server admin to see if there were any changes made on the server or to your Jira instance? Have any apps been removed? Are there any errors in the logs? Are others having the same issue? What happens if you upload a new gif does it eventually break?

Can you open them or download them? Are you on cloud or server?

@Jim Raia Welcome to the Atlassian community You will need to create a board from the template. You can then make a copy of the board or create your own template. * https://support.atlassian.com/trello/docs/copying-cards-lists-or-boards/ * https://support.atlassian.com/trello/docs/creating-template-boards/ 

@Natalya Pinto You can use the API for server or Data center as well. https://docs.atlassian.com/software/jira/docs/api/REST/7.6.1/ 

@Michael Hoffman Are you still having this issue? Did you submit a support issue to Atlassian https://support.atlassian.com/contact/ 

@Daniel Stokes Sounds like they are possible a linked item and not an actual upload. Can you look at the page attachments and see if it is listed there?

@Amarillas Erika As stated there is not a way to export to JSON out of the application user interface. You can get information in JSON format using the API. You can learn more about the API and use it to get what you need in JSON here: https://developer.atlassian.com/cloud/jira/platform/rest/v3/intro/#version 

@Андрей Горохов Welcome to the Atlassian community It could be due to this https://support.atlassian.com/trello/docs/sanctioned-countries/ I know you said it was a personal account so I would suggest opening a support issue with Atlassian. https://trello.com/contact#/ If you have any issue submitting a support issue let me…

@Keith Sottung I believe the only way to add Confluence pages is to add already created pages to the board as links. There is not currently a way to create pages like Jira issues.

@Anil Can you share a little more about your project. What issue types are requiring epic names? What type of project is it? 

The fix was on the Atlassian side and there would not be any steps for you to resolve the issue other than refreshing the page or clearing cache. Submitting a support issue sounds like a great idea.

The know issue you referenced has been marked as fixed so it should not be impacting your users. The users that are having issues what steps are they taking, what does the issue look like (screenshot), what browser are they using? Do they have any browser plugins installed? Have they tried clearing their browsers cache to…

Why is it only working for some? are all of you not licensed users?

@Siobhan O_Leary Donkin Customers can be grouped into Organizations. When a customer in an organization creates an issue they can associate it with an organization. This issue will then be visible to everyone in the organization. You will need to determine if you would like this for your customers or not. Here is…

@Daniel Stokes can you still see them as attachments on the page or have they been removed? Also are you on server or cloud?

@Daniel Stokes Welcome to the Atlassian community Where were the gifs stored? Did you upload them to the page or were they linked to gifs shared on the web or a different Confluence page or space?

@NScott Welcome to the Atlassian community That is delivered functionality that works on a lot of different attachments but not all of them. You will need to add the attachments macro to the page and then view the file through the attachments macro and then you will see the comments feature.

@Sreekanth Chakravarthy Welcome to the Atlassian community Edit page Click Video Show As Link Remove Link Remove Text Add Multimedia Macro Point Macro to Attachment.

@Siobhan O_Leary Donkin Welcome to the Atlassian community You should be able to do what you are trying to accomplish using assets. How do you have your customers setup? Are you using organizations?

@Keith Robben I am not aware of a way to turn off the open article in new window function. I know on server it used to use a proxy user to make those pages available but I don't think it works that way in cloud. You can submit a support issue to refined here https://help.refined.com/page/contact-us For anonymous access to…

@Bin Xiong can you provide some additional information. What application are you in? is it cloud or data center? What steps can I take to recreate the issue?

@Nikhil Owalekar you would have to create your own macro to track the created page and even then I am not sure how you would make the relationship.

@Keith Robben It looks like you have refined theme installed on your instance. The link you are setting is opening the article in Confluence. If the Confluence space is not setup to allow anonymous access (everyone can access it) then it will require you to login.

@JJ Check the post functions on each transition and make sure that they match. Sounds like an event is not firing which is needed to complete the transition. Can you also share what the field is that you added, is it a custom field?

@Mahitha P Welcome to the Atlassian community Can you please provide additional information. Where is the employee data coming from? 

@Paula Eltringham Welcome to the Atlassian community From Atlassian's documentation, this is how it works. Other projects (soon to become Related projects) - easily view and access other Jira projects (Software, Service Management and/or Business projects), which you have worked on over the last 30 days. This tile will be…

@Patricia Francezi_iDev_ A couple of years ago they did not in cloud, here is their response. "Hi Ericka, BigPicture/BigGantt gadgets work only for Server / DC. Cloud has limitations in terms of including external gadgets which are not available as full-jacket addons on the Cloud marketplace. " If you have not got an…

@Dong Park This KB will help you out - https://confluence.atlassian.com/confkb/upgrading-hangs-when-generating-pre-upgrade-recovery-file-590938663.html so what you shared is correct. Your instance is probably very large thus causing the issue.