Brant Schroeder Community Champion

@Richard Beltramé What are you seeing in the logs?

@rohini_gautam Welcome to the Atlassian community Each project has a single portal associated with it. If the Customer Request types are the same for both clients then it should not be an issue to have them in the same portal. We have thousands of clients that share the same portal. Each client can only see the Requests…

@Richard Beltramé I would suggest submitting a support issue to Atlassian here https://support.atlassian.com/contact/ While you are waiting for a response please look at the Confluence logs. Are you seeing any errors in the logs on startup? The errors should help identify what issue your instance is having at this time.

@Jason Chayer You could have an automation event fire that could populate the estimation field. That is the only way I know of that you could use the delivered product to get what you are looking for. You could use an app like ScriptRunner that could be triggered off of the field.

@Dawn Compton Welcome to the Atlassian community We usually use Confluence for that and it has a lot of available templates. * https://www.atlassian.com/software/confluence/templates/product-requirements * https://www.atlassian.com/software/confluence/templates 

@J.P. Mehlhaff Great questions. * Do you ever need to share a report with the customer based on their issues, such as open issues grouped by status or SLA adherence? If so, how do you go about that, considering the lack of reporting ability in JSM within the customer's UI? If we have reporting like this that we have to…

@Jean Philippe Plaza Welcome to the Atlassian community What are you coping from and to?

@Ana Martinez Arroyo I would strongly recommend following Atlassian's documentation on clustering. https://confluence.atlassian.com/doc/set-up-a-confluence-data-center-cluster-982322030.html and https://confluence.atlassian.com/doc/clustering-with-confluence-data-center-790795847.html This will address all aspects…

@Pierre Martin-Dumont sorry I missed the automation portion. You would have to use the API to get that information in an automated fashion and you would have to build the integration that would provide that. I believe the app EasyBI would be able to pull that information as well if you want to go the app route.

@李洪波 I found this KB that might be related https://confluence.atlassian.com/confkb/after-upgrading-confluence-shows-error-occurred-during-template-rendering-contact-your-administrator-for-assistance-error-1283491784.html 

@李洪波 Welcome to the Atlassian community What changes did you make to before the restart?

@Pierre Martin-Dumont Welcome to the Atlassian community You can export content and user analytics from the space's Analytics screen: * Go to your space and select "Analytics" from the left-hand menu * On the tabs, select "Content" or "Users" * Limit what content to include * Select the breadcrumbs (3-dots) icon in the…

@Robbie Welcome to the Atlassian community Were you able to solve the issue?

@Caitlin Marshall Welcome to the Atlassian community You can do that as the new issues come in. There are several ways to accomplish it. Are you using an email handler to create the issue or are you using the API?

@Éder Dias Abrahão that button already exists in the editor at the top. Why don't they just use that?

@Bridges, Rachel Welcome to the Atlassian community The other person can see your changes but you can not see the updates on the page? Are your changes merged with their changes?

@IT Admins Welcome to the Atlassian community What SSO service are you using?

@Leonard Bryant You can copy and paste from excel or you can use the Confluence API and do it programmatically.

@Éder Dias Abrahão Are you hoping to have a button that would allow a user to click it and then it would insert a web link of their choice into the page? Or are you hoping it would be a link that is already defined and would just insert at the time it is clicked.

@Lokanayagi Arumugam Can you expand on what you mean by your question?

@Leonard Bryant Welcome to the Atlassian community Where would you be prepopulating the information from? What is the data source?

@Tive Denedo Welcome to the Atlassian community The lessons open in a new window and when you are done you just close it and it should have the full course list visible and you can click to the next lesson. Is it not working that way for you?

@Tashiro, Hideyuki You can post recommendations here: https://jira.atlassian.com/secure/Dashboard.jspa?selectPageId=10440 Please provide as much detail as possible, including screenshots etc.

@Vera Valshonok You would need to change the format on the instance https://support.atlassian.com/jira-cloud-administration/docs/configure-the-look-and-feel-of-jira-applications/ 

I have yet to do a cruise. Not a fan of lots of people.

@Jovana Moc I am not able to replicate but I also no longer have any pages to convert to the new editor. I would suggest submitting a support request. I am wondering if when the editor is updated if it is creating a new page. This is the only thing I can think of that would impact the order of the pages that you have…

@Shane Cooney Welcome to the Atlassian community You can go to the advanced search page in Confluence and it will create a search URL that you can copy and used based on the different filters that you put in place. You can also create your own CQL query as that is all the advanced search page is doing.

@Jovana Moc can you please explain the specific steps you are taking that cause the reorder to happen? Are you just updating page content and saving it? Are you changing the page name? What type of updates are causing it to reorder?

@Harsh Bansal If you look at the page in Confluence how many versions does it have compared to the page that is successful? Do you use any apps? Could the app be in one of those versions? Could one of the versions be corrupt?

@mbitzis You JSM issue does not have a Request Type associated with it. When an issue does not have a Request Type it will not email the customer. Set the Request Type and it will then send an email.