Chu Dam Expert

hi @Ankit Rastogi Is there any way to give access on restricted pages for all spaces in one go so that API can return count including restricted & deleted pages? Well by script calls to the API it doable but there is no others ways around as far as I know... How we can use site admin key for API? I mean how can I fetch API…

Hi @Dwight Holman For others that have used Jira Server; I'm curious to know: * Have you already migrated to Cloud? How long did it take? Are you happy? * Are you planning to continue using Server (or Data Center)? Why? * Is anyone planning to replace Jira with something else? 1/ Yes i have migrated a lot of customers to…

Hi @Drew Angell Is there a way to add some sort of a notice or a flag if/when somebody is already looking at a ticket so we can avoid the both of us responding to the same ticket at the same time? Simply add a status in your workflow to show that someone is working on it... Something like "Taking into account" status or…

Hi @Anagha Devi 1. Yes you can create as many boards as you want in a single project. You will have to improve the current workflow on the project to all your needed test status, and change the current "Done" status into something like "Done for dev". Then with Automation when a developer move the ticket to "Done for dev",…

Hi @Ben van Klinken All my pipelines are working for now... but there is still an incident in progress on Pipelines. You can follow the status here: https://bitbucket.status.atlassian.com/ I guess it's better to wait for the incident to be fully resolved. Cheers, Dam. 

Hi @Oleksandr Tymofyeyev With native features only you will have to build a filter for each assignee yes... There is some apps that can do better and improve the Dashboard statistics experience like Rich Filters for Jira Dashboards which is one of my favorite…

HI @Patricia Johansson As I see in the doc of Archiving issues in Jira Data Center: https://confluence.atlassian.com/adminjiraserver/archiving-an-issue-968669980.html There is an API to get all exported issues: 2/archiving?all=true/rest/internal/ Then I guess you can also you expand param on that API... There is also a doc…

Hi @John M Dubil , As I see in Scriptrunner doc, there is no JQL functions to help you get your project variables in a JQL search: https://docs.adaptavist.com/sr4js/latest/features/jql-functions/included-jql-functions I can't find documentation about the project variables also, strange... You can maybe code your own JQL…

Hi @Oleksandr Tymofyeyev , 1/ You can use this JQL for 2022 for example: resolution is not EMPTY and (resolutiondate >= 2022-01-01 and resolutiondate <= now()) You can save this filter and then use it in a dashboard to show some weekly statistics with the Recently Created Chart gadget: 2/ Same idea but the JQL will include…

Hi @Helen Shartukh , I'm not sure to understand properly the problem here, Epic links and Linked issues are 2 different things in Jira... Can you please add more details or maybe some screenshots to describe your problem? It will help to better understand it and hopefully find a solution :) Cheers, Dam. 

Hi @Hirofumi Matsumura , Well as you need to assign issues to other users in your Jira Cloud, users will need an account on it to be able to connect and collaborate. Why don't you use directly the Jira Server to collaborate with your colleagues in the Jira Server platform? There is no magic here unfortunately, if you need…

Ah I see... All issues should burn down the burndow chart when they are done (with resolution field set). There is maybe some different workflow depending on the issuetype in your project... You need to set the resolution in all workflows on Close or Done status for all issue types. At least I think you have some good…

> I am seeking to do is implement some automated guards to make sure that we are all more careful about adhering to particular workflows. I see better now what you need also... I think you can find a possible solution with git hooks... and Bitbucket support git hooks. There is a nice doc about that here:…

Of course I read your question... Your comment is not nice, stay calm and gentle please. I was mentioning the doc of Bitbucket Cloud cause first a part of your need can be done on repository level directly on the repo config. Before looking at hooks and stuff around, have a look at what's possible to do directly in the…

Hi @Ankit Rastogi , I'm afraid you can't in Confluence Cloud API, the doc is clear: https://developer.atlassian.com/cloud/confluence/rest/api-group-content/#api-wiki-rest-api-content-get "Only content that the user has permission to view will be returned." But with the expand options you can view where restrictions are and…

Hi @Tobias Daur , It is possible to restrict comment and edition but on space permissions level. Here is the documentation that explain all spaces permissions for Confluence Server: https://confluence.atlassian.com/doc/space-permissions-overview-139521.html I hope it helps. Cheers, Dam.

Hi @Max DeCurtins , In Bitbucket Cloud, you can set branches permissions and branching model for each repository separately: * The doc for permissions: https://support.atlassian.com/bitbucket-cloud/docs/use-branch-permissions/ * The doc for branching…

Hi @Alex Here is a JQL to do so where XXX = the user you need to search as assignee assignee = XXX AND (updated = endOfDay() OR created = endOfDay()) You can improve your knowledge on JQL using this page: https://support.atlassian.com/jira-software-cloud/docs/advanced-search-reference-jql-functions/ I hope it helps.…

Oh ok... So it's not the Resolution field. Then do you have a specific field for Story point? or are you using Time based estimation? You need to configure the scrum board with the proper field for Story point or Time based... @Ogburn_ Dustin Here is the doc to check this config on a…

Hi @Ogburn_ Dustin , Jira doesn't use the status to mark issue as done or resolved, Jira is using the Resolution field for that. If your burndown chart is not updated its because your issue are using the status Done, put you need to set the Resolution field as well. Here is a doc that explain it…

Hi @David Gomez Garcia Here is the documentation to push a python package in Google Cloud Platform using Bitbucket Pipelines: https://support.atlassian.com/bitbucket-cloud/docs/deploy-to-google-cloud/ I hope it helps. Cheers, Dam. 

Hi, If you have another user that is administrator for jira, then you can change the password of this original administrator account. Here is the documentation to changer a password in Jira Server / Data Center:…

You will need to use the Updated date field in the JQL... this field is updated every time an update is done on an issue. https://support.atlassian.com/jira-software-cloud/docs/advanced-search-reference-jql-fields/#Updated So the JQL filter should be: status = "Awaiting Customer" AND NOT status CHANGED AFTER -3d AND…

Humm I see... "no change at all during that 3 days period": this is quite hard to do in JQL... The CHANGED operator can be used with the Assignee, Fix Version, Priority, Reporter, Resolution, and Status fields only.…

Hi, All versions have a 2 years support period. All OEL are based on the major version, the first major version: * 7.13 version was released on 2021/08/17 > +2 years > OEL = 2023/08/17 https://confluence.atlassian.com/doc/confluence-7-13-release-notes-1044114085.html * 7.18 version was released on 2022/05/30 > + 2 years >…

Hi Laurent, The doc to build approval workflows with JSM Cloud is here: https://support.atlassian.com/jira-service-management-cloud/docs/add-an-approval-to-a-workflow/ For a group approval in JSM Cloud, here is the doc: https://support.atlassian.com/jira-service-management-cloud/docs/add-a-new-custom-field-to-a-project/…

@Sandy Greenberg did you had a chance to try the JQL filter I suggested? :) 

Hi Dnyaneshwar, Well as I see in CMJ doc: https://botronsoft.atlassian.net/wiki/spaces/CMJ/pages/876314681/Multi-project+Snapshots You can create a multi project snapshot, and deploy it so that multi project will move at the same time. I'm not an expert using this app, but it looks possible. I would also suggest that you…

aah :) in JQL you can do: status = Closed AND NOT status CHANGED AFTER -3d This is a valid JQL search, but I'm not 100% sure about the result cause I don't have the set of data to test this JQL but it should do the trick :) Can you please try and let me know? Cheers, Dam.

Hi Sandy, Its already a known topic here: https://community.atlassian.com/t5/Jira-Service-Management/Is-it-possible-to-use-any-automation-to-close-tickets-after-3/qaq-p/1424284 If you go down in this page, I like the approach of Harry Heathcote using Automation only (no SLA) or also Italo Qualisoni [e-Core] using…