Comments
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Hello, Ben from the Atlassian Networking Team. We believe this was caused by a over-zealous web application firewall rule. We believe we have fixed the problem. Can you please retry and let us know? If it's still not working, can you please give us the "Request ID" printed at the bottom of the screen? Ben.
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@Isadora Antunes Lourenço Pereira can you please provide me with the Trace ID printed at the bottom of the error message, or a screenshot?
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@swara.s Please try again. :)
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UPDATE 25/1/25: Jira Cloud now uses AWS Cloudfront. AWS Cloudfront blocks GET requests with a Body payload. See https://docs.aws.amazon.com/AmazonCloudFront/latest/DeveloperGuide/RequestAndResponseBehaviorCustomOrigin.html#RequestCustom-get-body Most commonly we see API clients and integrations sending {} [] "" '' . Please…
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I'm so glad to hear that Mykola. Best of luck to you. My heart goes out to Ukraine.
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@Mykola Poleheshko Ben from the Atlassian Network Engineering team. We and many other Cloud SaaS organisations rely on a geo-location database provided by Maxmind https://www.maxmind.com/en/home . You can check where Maxmind believes an IP address is geo-located using their tool here: https://www.maxmind.com/en/geoip-demo…
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Hello everyone, Ben from Atlassian here. If there is any slowness it is not from pndsn (Pubnub) domains. The reason the browser is reporting "Waiting on..." for this domain is because it is a service Atlassian products use for live in-product updates e.g. "X has updated this Jira" or "Y has commented on this Confluence…
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Hey @Nic Brough -Adaptavist-, thanks for participating. I work on the Atlassian Cloud Network Engineering team and would like to point out: https://www.atlassian.com/trust/reliability/infrastructure Today, Atlassian maintains data centers and hosts data in the US, Australia and Ireland. By hosting data in multiple regions…
