DPKJ Community Champion

Mind maps are always great.

You can do that, Go to Applications -> Application Access and have a look at what groups are included as service desk agents. Remove your administrators from the group.

Happy hacking.

oh! great.

Sure @Ghaith Haddad I am happy to help without secrets :-) If you like you can upvote/like/accept answer.

As much as I know, Atlassian is rolling out Bathing Email Notification to Jira cloud very soon (as they have added it to confluence cloud), you can participate to push then in this issue - https://jira.atlassian.com/browse/JRACLOUD-1369 On other hand Filter Subscription part works fine with Jira cloud. You can use it and…

Or JQL Search Extension plugin

I think this is not possible with stock JQL. You will need something like `JQL Tricks` or `Script Runner`

Two things can help you here, Batching Emails Notifications - https://confluence.atlassian.com/jiracore/batching-email-notifications-975041049.html Issue Filter Subscriptions - https://confluence.atlassian.com/jiracorecloud/working-with-search-results-765593781.html (Look for Subscribe to search results) As you are cloud I…

If you are on AWS EC2 why don't you generate Amazons Certificate, it will free for all Amazon services and works everywhere. Here is guide - https://aws.amazon.com/certificate-manager/ On self signed certificates and using them with Jira, you can follow this Apache Tomcat server ssl guide (as Jira uses tomcat server to run…

This is because of "New Issue View", Atlassian is adding features to it. You can fall back to old ui to check if features exists there.

Can you share settings?

You need to remove scheme="https" proxyName="jira.productionenvironment.com" proxyPort="443" This tell Jira that your site url is "https://jira.productionenvironment.com", which is not correct for test instance.

I have not tried one email multiple developer account scenario. But you can try this, I don’t think that will be an issue.

You can create developer instances for this kind of trainings. Atlassian is very generous in this. Here is link - http://go.atlassian.com/cloud-dev

Look at this and validate again - https://confluence.atlassian.com/confkb/after-upgrading-confluence-you-are-unable-to-create-new-pages-or-spaces-785457379.html Also don't forget to restart confluence after changing your `server.xml`.

I cannot provide you with C# sample as I am on Mac but here is Node.JS sample that can help you. // This code sample uses the 'request' library:// https://www.npmjs.com/package/requestvar request = require('request');var bodyData = `{ "name": "<ASSIGNEE_NAME>"}`; var JIRA_BASE_URL = "<YOUR_BASE_URL>"; var ISSUE_KEY =…

This is JSON payload that you send to API as body just like you do when you call POST methods.

Have you checked if your custom field is visible on 'Issue Create Screen'? If not, make it visible there for Project 10011 and Issue Type 'Story'.

Yes @Artem Kulikovskyi as @Jack Brickey suggested you should checkout 'Insight' on marketplace. Meanwhile if you are interested in doing it yourself without plugin writing a custom plugin is only viable solution.

I think you need to connect with Atlassian Support. Meanwhile you can try to, create a fresh database (with utf8mb4 collation type) and copy all data from old database to new, and check if this resolves your issue. On my instance it got stuck at this after update toJira 8.0.x and but when I updated to Jira 8.1.x it…

Two things, * Have your changed settings for proxy etc in your <installation>/conf/server.xml file* Look for '<Connecter>' tag in this file and check for proxyPass, proxyName, scheme like values in it. * Have you also cloned you HOME folder.

Have you tried Jira restart? Error on my system disappeared after restart.

Your rest call should look like this, curl -D- -u username:password -X PUT -H "Content-Type: application/json" https://<JIRA_BASE_URL>/rest/api/2/issue/<ISSUE_KEY>/assignee -d "{\"name\":\"<ASSIGNEE_NAME>\"}" Once you hit this API get response and parse it as JSON and it contains key 'errorMessages' or 'errors', it implies…

@joseluisqlet me check my dev config, and I will get back to you.

This is supported via CSV Export in Trac and CSV Import in Jira Cloud.

What version of Jira and MySQL are you on?

As discussed on Skype here is link to help and guide you - https://confluence.atlassian.com/confeval/jira-service-desk-evaluator-resources/jira-service-desk-customizing-the-customer-portal

You need to change settings in `conflunce.cfg.xml`

You need keep $CONFLUENCE_HOME as mapped volume so 'confluence.cfg.xml' doesn't update every time you restart. You can find this link helpful - https://github.com/cptactionhank/docker-atlassian-confluence/issues/22