Tinker Fadoua - [Seibert US] Community Champion

@Andy - PTC Redundant hang in there my friend. My deep condolences for your lost. If it can help and make you feel that you are not alone. Not sure if you saw my comment in Slack I broke my foot in a very silly way on Christmas Day. Saturday night I had to rush my 9 yo to the ER as she had nose bleed 7 times. Yesterday I…

Refrain from any changes at the moment as they will create a mess in your instance. Is there a way for you to create another Jira instance with docker? So that you can try importing your project properly following Atlassian guidelines.

@CyberSage I missed one of your answers yesterday You said you imported a project: * What Jira version was your project created in? * Before importing the project did you follow Atlassian documentation? Made sure that you have everything the same between source and target instance otherwise you will see errors and this one…

ok let me see what I will be able to find in the logs @CyberSage 

Ok let me ask you this question: did this behaviour just start? Was the information displaying properly before @CyberSage ?

@CyberSage Please be really careful when you are checking the system plugins. Click on the arrow pointing to the right by the plugin name it will show you how many macros you have in total if it says for example 20 of 23 then you know that 3 of them are disabled.

@CyberSage you didn't attach the screenshot

docker restart jira Also are you Jira Admin? If yes you should be able to see the cog at the top right corner on the application. Click on it and then try to go to manage apps

I also found the following @CyberSage : https://confluence.atlassian.com/jirakb/error-occurs-on-detail-module-under-issue-view-page-300811192.html

Unfortunately you can only copy/paste the logs @CyberSage . Did you check if all macros under system installed plugins are enabled?

@CyberSage Since you mentioned container I am assuming you are using docker. Did you try to list your containers? What are you seeing? There will be couple commands to run in order to make sure that your container is still there, and wasn't deleted. Is your license still valid? Best, Fadoua

@Ezop_Idea First of all, never add this kind of files to a configuration file as it will result in crashing the application. What are you trying to do exactly so that we can try to help you? Best, Fadoua

@Ben Toohill Here is the link to open a support ticket with Atlassian Team: https://support.atlassian.com/contact/#/ Best, Fadoua

@Ben Toohill I promise to send it in the morning. Best Fadoua

Hi @Ben Toohill Yes definitely it is the problem When I asked you to have the user log in from another computer it was to make sure it is not his Jira Profile that's triggering the issue. Either he has to work from a different computer or you will have to raise a ticket with Atlassian. Let me know if you need the link to…

@[deleted] That error looks familiar. It happened to me in the past. {}^\`"<>" protocol="org.apache.coyote.http11.Http11NioProtocol" put this line right after the pipe |. Restart and let's see what happens. Best, Fadoua

I am looking at a document for ACP-200 @Brant Nesbitt Review the documentation for Confluence Users, Confluence Space Administrators and Confluence Application Administrators * Confluence Documentation (Server) * Confluence Documentation (Cloud)

@Brant Nesbitt Glad to have you in our group, we hope you will enjoy being a member!

@Mathieu Lebougre Here is what another community leader suggested: there is a cheaper solution as SumUp plugin in Timesheet report and Gadgets Let me know how it goes. Best, Fadoua

Good morning @Brant Nesbitt My pleasure! As far as I know the ACP-200 is for both Cloud and Server. You should expect more questions server related. Best of luck! Fadoua

Good morning @Mathieu Lebougre I doubt there will be one, however I posted the question in our Atlassian Community Leaders Slack. I will keep you posted. Best, Fadoua

Yum Yum I love Avocado. I am with you on this one @Monique vdB some days I can read a word the way my brains wants it. 

That I am not sure. I will have to check then get back to you later.

@Grant Taylor-Hill Thank you for accepting my answer!

@Jaana Brown Can you please share the app you downloaded? I was able to find one for JSD but not Jira Software Best, Fadoua

Great that you were able to find the issue @Ben Toohill ! If satisfied with the help I provided please don't forget to accept my answer. Best, Fadoua

@Ben Toohill Did you try to have the user log in from someone else computer, then access Jira using Safari? let me know if it is something you tried

@Ben Toohill Did you configure the app links? From the screenshot i see you are using cloud. I promise to try it tomorrow

@Ben Toohill You mean that your app links are configured properly and everything work fine switching back and forth between Jira/Confluence. However once in Chrome it doesn't work properly? Just making sure I got your question right. Best, Fadoua

@Carlos Guanes Look at the top right under your avatar, then make the dashboard as your default page. For server user, I know it is feasible. Let us know how it goes. Best, Fadoua