Tinker Fadoua - [Seibert US] Community Champion

@Rajeev Singh I just tried your website and I am getting the same exact error. When you scroll down on the page after clicking on Contact Support you should see the following: Did you try to submit a ticket? I don't think anyone within the community will be able to assist you as this is hosted in Atlassian Cloud. Let me…

I am late but will give it a try

@Rajeev Singh I am little bit confused when you say you tried to create a new instance. For cloud there is nothing you do from your end, Atlassian creates the instance for you, you select your domain that's the only step. * Can you please tell me exactly the steps you are following? * Is this your first time trying to use…

@emagnun Did you try to create a filter (JQL) in Jira With the team members only? then import the macro to Confluence page and try the exact steps you did then see if you will get the graph you want. Best, Fadoua

I am glad it was nothing major! It happens thank you for accepting my answer even though I didn't help you. Best, Fadoua

Yes you can. If you click on the + on the Confluence Ribbon while on Edit mode Then enter in the search field Excel as shown on the screenshot. When you have time I will suggest you to invest some time checking all macros available under the "+" sign Let me know if you have any questions as you are still learning about…

What version of Jira please?

Welcome @Scott Shane 👋🏼!

Indeed @Taranjeet Singh , I went to Morocco.

@Terry Morris What error are you getting please? Can you please check the jira log and share with us the error? Best, Fadoua

@Mirian Camarillo Why don't add the document to your page using the Excel Macro? Did you already try it or not? Best, Fadoua

Can you please send me the link to the plugin you are using? Automation for Jira is not available for me under find new apps

Based on the following document, you don't need to do anything. Just keep using the plugin. You won't need to renew the license once it expires as Advanced Roadmaps is included in DataCenter. It is always recommended to read the release notes as they are very helpful:…

@Elyse Grasso My bad I will get back to you tonight with all details.

@Elyse Grasso Any tests that can affect the business and users should be run in a test environment. My best suggestion is to create a test environment with the same exact configuration and data from Production, then try anything you want. Also never make changes in prod during business hours. If you have any questions…

I am having some limitations with my instance. Let me check a different way

@Karl Samson What process are you using to import the docs? Because if you are trying to add them as attachments then yes there is a limitation in the attachment size in the UI that can be changed Best, Fadoua

@Imdad KP Will you be able to share your screen? I wasn't able to install the plugin in my personal instance as there are requirements I am not meeting. Best, Fadoua

@Gilad Shtern I didn't get your answer. What do you see on the logs? It is where you need to check so that we can understand the reason you are having the problem with the custom field.

What errors are you seeing on the logs? Fadoua

@Imdad KP let me check then get back to you no later than tomorrow.

@Imdad KP Do you have ScriptRunner? Because you can use a script listener. Not advertising for the plugin vendor but you can achieve a lot with it. Best, Fadoua

Thank you for your quick reply even though you are super busy @Daniel Eads !

My guessing is a feature request is internal process then you should check with your admins how you usually submit them. We involve Atlassian only when there is a Bug in the application that is out of your admins control. If you have any questions please let me know. Best, Fadoua

Seriously it is weird as I am logged in and I don't get anything like your screen. @Daniel Eads can you please assist has here?

Please logout then try to submit the ticket 

it is so weird, I have a cloud instance and I am seeing a totally different screen. Can you please log out? 

are you logged in using your company's email?

Can you expand the "Do I have a Cloud Product"?

Weird you are getting the community page. Can you please go back and start from scratch? Send me the top section of your screen as I am seeing a message there