Tinker Fadoua - [Seibert US] Community Champion

Please ask the admin to edit the workflow and make sure that no condition is applied. Most of the time Conditions on the workflow can be the blocker.

Check if there is a Condition on the Workflow between In Review -> QA Edit the workflow and let us know what you see on that transition

I think you meant the Custom Field Configuration and make sure that "Issue Types" include Task as well. I wanted to take it easy on the user and go with him step by step. Sometimes the Issue Type is already on the list but users can be using a different screen

Ok Vu let me share your question with other Community Champions see who has some knowledge about your issue. Thanks for your patience!

Did you add the Story Point Field to the Issue Type Screen? Once you do it you should be able to see it on the ticket and Backlog/Sprint as well.

Hi Alvin, What errors are you seeing on the logs? Also it could be a system plugin that was disabled during upgrade.

Hi Giedre * You can always add issues to the Sprint once it started. On the report they will show with an Asterisk. * Card Colors can be selected when you click on "Board Configuration" * Regarding your JQL query what are you trying to achieve exactly?

Hi Vu, Since there is no update yet from Atlassian on the ticket I sent you yesterday, I will suggest you to open yourself a ticket with Atlassian and share your concerns with them. They may be able to help you. Click on Atlassian Support to open a ticket with Atlassian. Hope this helps!

Hi Xavier, You mean adding Story Points to issue type "Task"?

@carolyn frenchI sent you the link check your Stride. I forgot to tell you.

Hi Vu Here is the link to the issue related to the JAR file, you can vote on it: https://jira.atlassian.com/browse/JRASERVER-66511

Hi Anne, Actually it is better to disable a user vs delete their account so you can keep a history. Regarding license no an inactive user doesn't count against the license(under user management in JIRA when you type the user name make sure the box by active is unchecked).

Krishna, I shared your question with other champions and all confirmed that it is impossible to do.

Hi Krishna, Can you please tell us the steps you followed to be able to have on the backlog both Story Points and Time Tracking?

Are you using any plugins for your board? Working on it again today....

@miikhyreally glad that you liked it! :)

We all have to start cleaning our screens :)

Glad you liked the game guys. Thanks @Monique vdB for encouraging me to post my game because I was little bit worried that it may be boring!

I think I know which one because it was my thought about one of the differences

I am laughing at your comments @Matt Doar

Were you able to spot all of them @Matt Doar?

Do you think it is an easy one?

Looking for what could be the fix

Thanks @Community Manager! I didn't experience the issue when I tried to attach images recently. Attached is my IOS version

Ok I see what you are trying to achieve. Are you on Cloud or Server? If Server which version are you using?

Where is it displaying right now on your backlog Krishna? The Screenshot looks like the backlog. Sorry I am trying to understand your question so that I can provide some help

Thank you so much guys for taking time to inform us about the fix for the issue!

I sent you my info @brendanfoley4 if you are still looking for people.

Unfortunately what you are trying to achieve will need a plugin. Attached are the post functions I have in my cloud version. Being a could customer doesn't give you a huge selection when it comes to plugins. Adaptavist ScriptRunner may help you since it is available for Cloud users.