Tinker Fadoua - [Seibert US] Community Champion

Aha @Mehmet Cedit that could be the issue because they work different way than regular projects. Let me check please and will get back to you. It shouldn't take that long or I will ask other champions for help. BEst,

Welcome @KS and @Tony aboard!

@Mehmet CeditAren't you using by any chance a Next-Gen project?

@Alexey MatveevGood catch, thank you for your help! I am not familiar yet with Next-Gen.

miguel@gapmaps.com Not sure what is the issue but I am able to see "workflows" under "Project Settings"

@Amir Colnectplease try to open a support ticket. It seems like everything is back to normal now.

@Mehmet CeditIf you are the board admin, you have to click on board settings -> card layout then select the fields you want to see in your tickets on the board:

@Amir Colnect It could be that Atlassian is doing some maintenance as I am getting some weird behavior here on the community site and also "Problem loading the page" on the Atlassian Support page. Just be patient and try in few hours again. All the best,

@Amir Colnect I used Atlassian Cloud from 2015 to 2016 (Exactly for 11 months). Best,

@LuLu There isn't a lot you can do with JIRA default Mail Handler. If you want to customize templates per projects or customers you will have to use an App. Not advertising for any company here the one I used in the past is JEMH. Best,

@Amir Colnect I am not a big fan of Atlassian Cloud, however when the company I used to work for decided to go with Atlassian Cloud performance was never an issue. We had offices all over the world, and we all were using the same tools. Since there isn't much you can do from your end, I will suggest you to click here and…

Assurez vous que toutes les macros pour JSD sont activees @Hugues R. Pierre Louis Quand vous allez sur la page des "Add-ons"

Qu'est ce que vous voyez sur les "logs" @Hugues R. Pierre Louis? Quelle erreur?

@Hugues R. Pierre Louis Est ce que vous etes un utilisateur de JIRA Serveur ou Cloud? Est ce que vous etes administrateur de JIRA? Au plaisir,

@Mehmet Cedit Are you a JIRA Server or Cloud user? Best,

@AshPlease click on Force Garbage Collection. Graphs displaying all in Red will trigger issues with the performance of JIRA if not make adding add-ons impossible and throwing errors on the UI. Best,

Marked in red are the differences:

@Ash Please click here and let me know if this is helpful. If not I can try to find another Atlassian document. Best,

@Ash How many users do you have? Best,

@Carl Christianson Sorry to hear about your issue. What application are you using for your user management? Crowd? LDAP? JIRA? I don't think the issue is related to the backup (I mean your backup missing something) you are skipping so many versions. Please make sure to read the release notes before making this huge jump. I…

Thanks @Kristina!

@Bunty Why not use subtask that you can track on a board? You won't need a plugin and you will be able to see the activity. Best,

Welcome @nitssnatha!

😄 I was able to spot 5 so far, I am still working on it

@Debra Martin not a problem, elaboration is always appreciated.

You still have time to win since we are canceling our tonight's meetup due to the bad weather.

@James Johnson, @Nic Brough -Adaptavist- is right. Please check to make sure that workflow scheme wasn't changed then you can check if the workflow itself wasn't changed. You have to log in as an Admin by clicking on the cog, then select issues, the left frame will have issue types schemes, workflow schemes,.... OR Click…

@James Johnson We are community champions (volunteers) helping here. Please click here to open a ticket with Atlassian. Best,

My pleasure :)

@Donald Anderson There is no word yet regarding next-gen for JIRA server users. Enhancements are still made at the cloud version: https://www.atlassian.com/roadmap/jira-software Best,