Tinker Fadoua - [Seibert US] Community Champion

You are very welcome @Raphael Su !

@Raphael Su If you are a cloud user, Base URL can be changed by Atlassian Team only, In this case it is not the project URL that you are trying to change it is the Jira URL. You will need to raise a ticket with Atlassian by clicking here Best, Fadoua

@Raphael Su Are you a cloud user or Server user? Also can you send a screenshot of the URL after hiding any sensitive info? https://support.atlassian.com/jira-cloud-administration/docs/edit-a-projects-details/ Since my screenshot is not what you were referring to any additional info you can provide us will be very helpful.…

@Raphael Su Is this what you are looking for?

Congratulations all partners wishing you the best!

Thanks @Nic Brough -Adaptavist- for your comment! Greatly appreciated!

@dalia.giai How is it going? Best, Fadoua

@Mike Rink you are very kind! Thank you for updating the link! Greatly appreciated 🤗

You should download something like the following: atlassian-servicedesk-4.13.3-x64.bin Please follow the steps on this link to install JSD: https://confluence.atlassian.com/servicemanagementserver/installing-jira-service-management-939926011.html

@Mengmeng YU I don't think .obr is the right extension Let me check please then get back to you. Best, Fadoua

@James M It can be done using a plugin. There is no way that it can be done using Jira out of the box. Let me know if you have any other questions. Best, Fadoua

@Shirly Tsang You should be good if you decide to migrate to Cloud. Comala does have the plugin available for Cloud users. https://marketplace.atlassian.com/apps/142/comala-document-management?hosting=cloud&tab=overview Let me know if you have any other questions. Best, Fadoua

@vickywang19860102 I will suggest you to submit your question to the vendor, may be a configuration is missing. Best, Fadoua

@Ryan Liu Once I download the repo to my local machine. Any changes I make I push them using feature branch. My feature branch can have any name of my choice. Once in Git I always make sure I am inside the right branch before committing. Otherwise nothing will get pushed What is the error you are getting? Best, Fadoua

@Mengmeng YU What applications are you looking to install? Confluence? Jira?.... Please elaborate little bit. Best, Fadoua

Please try the following documentation in the order I am sending them: * https://support.atlassian.com/jira-software-cloud/docs/set-up-the-roadmap/ * https://support.atlassian.com/jira-software-cloud/docs/create-epics-on-the-roadmap/ Let me know how it goes Best, Fadoua

My favourite Macro is Expand! It saves so much space on the page and also makes easy to read.

Thank you @Jenn Riek ! It is working!

@Jenn Riek Permission issue with the google form please

This sounds very challenging 🤨

I will start that on this date so many lives were lost in Haiti's Earthquake. I had a coworker from Haiti. We lived the whole stressful situation with him as he couldn't get hold of anyone from his family. Some of his family members who made it through the earthquake, had some repercussions related to the earthquake. Very…

@dalia.giai I have to try it after work hours on my work laptop because I have lot of projects and sprints. I will try it tonight or no later than tomorrow. I am asking for your patience please Best, Fadoua

Step by step doc: https://confluence.atlassian.com/doc/migrating-to-another-database-148867.html

Anything that can be done through workflows I am for it! Thank you guys!

@Nicholas Hernandez Exhausted all the options, sometimes as mentioned earlier, migrating to a new freshly configured DB can do the trick. Best of luck! Fadoua

@Nicholas Hernandez check this out: https://confluence.atlassian.com/confkb/database-troubleshooting-for-mysql-13138.html

@Nicholas Hernandez \ Confluence Status Command to see if Confluence is up? Also you followed the steps described here: https://confluence.atlassian.com/doc/database-setup-for-mysql-128747.html I know it sounds repetitive but sometimes we miss small details. Best, Fadoua

@dalia.giai I didn't forget about you, I am still trying...

@Nicholas Hernandez When I faced issues like this one with my customers, I had a new DB created because sometimes there are some issues that no one was able to resolve and some configuration we can never figure out what's wrong with it. Copy Data to the new DB. This will be my suggestion. Best, Fadoua

Even though this is an old post please take a look at it, the problem looks similar to yours: https://community.atlassian.com/t5/Confluence-questions/Confluence-not-starting/qaq-p/59306 DB is the problem