Tinker Fadoua - [Seibert US] Community Champion

@Nick LaRoche I am working on personal documentation tonight I ma noticing some unusual behaviour with "Table of Content" Macro. I am a Cloud user as well. My guessing it could be a glitch. If it persists over the weekend I will report it to Atlassian. In between please keep me posted. Best, Fadoua

I am in the US on NY time (EST)

Will you be available Sunday afternoon? You can share your screen so that I can guide you

Looking at the screenshots why do links show as localhost with some weird characters? Configure other applications doesn't seem right to me

and I assume it is not a problem at all. You are able to create Jira issues from inside Confluence and link projects to Confluence spaces

@Laura Minniear Did you try the same operation on a different browser? Best, Fadoua

Are Jira and Confluence communicating without issues? Meaning you can create Jira issues from inside Confluence and link a project to a Confluence page?

@siebenhofer Sorry I had an extremely busy day Going back to your issue. I think we need to work first on the user directories. Can you please send me a screenshot after hiding any confidential information for the user directories in both Jira and Confluence? Best, Fadoua

@Nick LaRoche The following is the screens I asked you if you made any changes to it:

For the ones already moved let me think of it then get back to you no later than this morning.

The only suggestion I can think of is to either add a component or label to every issue when it gets created so that when you run your JQL You will be able to find the issues moved to other projects @Yang Ooi If you have any questions, please let me know Best Fadoua

Welcome to the Atlassian Community!

@Yang Ooi Are you familiar with JQL? Here is a link to start with: https://www.atlassian.com/blog/jira-software/jql-the-most-flexible-way-to-search-jira-14 Going back to your question you can not search a project from inside another project in JQL. You can search for issues that meet certain criteria All the best, Fadoua

@George Ivanov Can you please elaborate little bit about your issue? I am not sure if I got it right. You want to make sure that your plugins are working properly? Best, Fadoua

@lorenzo perez Not sure what can be triggering this weird behaviour but let's try the following: You delete both files the one with the old info and the one with the new info. Try to clear your browser cache /history then add the attachment with the new info and see what will happen. Also did you try different browser to…

@sangsub.kim You can have a status called whatever name you like. For example archived, the move the issues from done to archived. Do not map the status to the board. Then you will have a clean board and your archived issues will be still available in Jira. All the best, Fadoua

@siebenhofer what about deactivating one of the accounts? You won't lose any data and once you do the import you can re-enable the account. Should we give it a try? Best, Fadoua

My pleasure, we will fix it I am sure :) Have a great night!

Rudolf I am stepping away from my computer for 1 hour. Please let me know how it goes. Your issue is my priority today. If flushing the cache doesn’t work I will check more to see if there are any other workarounds. Best Fadoua

Confluence administration -> cache statistics

You need to clear Confluence cache 

Did you try to clear the cache in Confluence?

All documentation is pointing to the email I guess it is enough 

Definitely you will need to do it from Jira since it is the one you use for user management. you can not make the change in Confluence directly.

@Nick LaRoche My mistake I meant headings if you have headings you should be able to see your table of content. Did you make any to the content macro? Best, Fadoua

@Joachim Prinsloo May be not the best suggestion but the way I do it in every job is to have inside a space three pages: * Public * Private * Archive Public is the one that is open to all users within the company. Private is totally restricted. There is no way you can restrict a space then grant access to certain pages…

There is a bug that unfortunately hasn't been fixed yet by Atlassian: https://jira.atlassian.com/browse/CONFSERVER-59654?error=login_required&error_description=Login+required&state=2777365b-b1c2-490d-8da0-96770b59f51d

@siebenhofer Someone already reported a similar issue than yours please take a look at Atlassian recommendation: https://community.atlassian.com/t5/Confluence-questions/Unable-to-import-XML-space-to-Confluence-Server-exported-earlier/qaq-p/1307536 Please let me know how it goes. Best, Fadoua

working on it at the moment

@siebenhofer Do not make any changes to the DB please you will break the application. let me check tomorrow morning and promise to get back to you. It is late here in the US ;) Best Fadoua