Tinker Fadoua - [Seibert US] Community Champion

@sda sdais this same user able to add attachments in other projects?

I think you will have to check the installed-plugins directory to make sure that it is no longer there, and run a query on the DB as well because some plugins do use their own tables

I agree with Nic, can you please send us a screenshot of the workflow dropdown?

Are you sure there aren't any conditions in the workflow?

What are the steps you took before going with this major upgrade?

Did you check his/her permissions? See if he/she was granted the permission of adding attachments to an issue

Are you using the same workflow scheme in your different projects? Also make sure that you have the right workflow for the issue type you are using. If you can provide more details it will help.

I don't think there is a way to get notified if this field gets changed.

I agree with Greg, assuming also that you only have JIRA internal directory to access JIRA no other directory was added.

* https://confluence.atlassian.com/jira060/creating-a-custom-workflow-370705086.html * https://confluence.atlassian.com/jira062/configuring-workflow-588581847.html

Sorry it is a property not a postfunction.

Hi Yousaf, you will have to add a post-function where it greys out the comment section once ticket is closed.

Hi Steven, It depends on how you configured your notification scheme. Are you doing it by groups? Or individuals? Do you apply the same scheme to different projects(which I don't like at all).

Morning Kristen, I checked yesterday night, the "Create on Transition" won't work because of the different conditions you have. I suggest a script if you can use the ScriptRunner. Best Fadoua

Can X be in more than one team?

Ok I will try it and get back to you

ok what about giving me 2 JQL queries and I will try it in my Dev environment of course I will change the assignees name to users I have in my instance.

you can set it to happen before the "Creates the issue originally"

Did you try the post function "Write field on issues returned by JQL Query or issue list?"? I am looking at the screen the target field can be Assignee and then you type your JQL query

Not adverstising for any company, however do you have the Create on Transition plugin for Bob Swift?

You will have to add a screen on the last transition call it "Resolution" and add the resolution field to it. This issue will be fixed for you. I have different resolutions "Work Complete", "Won't do","Blocked",... In case you reopen the ticket thats when you need a post-function to clear the field.

Yes they can. I am doing tit at the moment.

Let me please ask you first the following: * Do both instances run the same version of Confluence? * Are both instances running in Cloud? Or Server? * Do you have Export permission? Best,