Viswanathan Ramachandran Community Champion

Hi, This is public forum, please mask/remove your email address ASAP. Try this.. * Log out of your Atlassian account if you are currently signed in. * Go to the Atlassian Login Page. * Click Can't log in? at the bottom of the sign-in prompt. * Enter gmail address and select Send recovery link. * Open your Gmail inbox,…

@Akankshya_M _Amoeboids_ Jira and Confluence are no longer treated as places where users track bugs or go to place to gather documents. The biggest trend is turning them into a central mesh that connects high-level business goals directly to execution, keeping marketing, product, and engineering aligned. Mesh shouldn't…

Thanks, appreciate if you let us know the solution. You can contact Atlassian support for help. 

Try and go to this direct URL https://www.atlassian.com/company/contact/purchasing-licensing#/ * Select Your account * Reactivate subscription * Choose your site * Click Need more help * Submit support ticket * Enter the details in the description

I shared my opinion here as well https://www.linkedin.com/pulse/pragmatists-dilemma-viswanathan-ramachandran-jsote

TL;DR: No, the Jira Coding Agent (JCA) sandbox view is ephemeral. The live preview container is destroyed as soon as the session ends, so past visual sandbox environments cannot be re-opened. Only the chat, execution logs, code diffs, and generated PRs are retained. Workarounds to Capture & Audit Past Visual Fixes *…

This is likely SSO login issue or the user is deactive or missing access. If you're organisation admin.. * Go to admin.atlassian.com - security - identity providers or SAML and make sure certificate usually x509 is not expired * Go to Directory - Users , search for the user, and verify they are listed as a ctive with Jira…

Hi, Can you give us more details? Where do you see this error? On what prompt or operation?

Hi @Júlio Lemos The issue is caused by Bitbucket's OAuth 2.0 Client Credentials architecture. When using client_credentials, bitbucket acts as a bot principal (app_user) tied strictly to the workspace that owns the OAuth consumer and not the personal account that created it. Even if your user account has access to the…

Hi @Priyanka Ingle * is rovo enabled? * has it worked before? * Did you try to log out completely from all your sessions and try again? * did you try in incognito mode? different browser? status.atlassian.com shows healthy. If none of the above works, please raise a support ticket with atlassian.

Hi @sankalp_khare echo Arkadiusz Plus, you can use CQL for ex: https://<yoursite>.atlassian.net/wiki/rest/api/content/search?cql=type=page%20and%20lastModified%20%3C%20%222026-02-21%22 If you prefer using the standard Confluence interface, you can use the search directly in the browser: Open the Confluence Search…

Confluence Databases do not support version control, draft states, or two-way sync with pages. Anyone with edit access can change database entries live without an approval step. If you need version-controlled database behaviour, here are the two standard ways to achieve it: The Native Confluence Way (Page Properties Macro)…

Hi, Under Billing/subscription - do you see option to change plan to free plan or deactivate subscription? If you still like to delete, you need to cancel all the subscriptions associated with the account. You can raise support ticket with Atlassian to cancel your subscription. Go to https://support.atlassian.com -…

Hi @Annie Is this your personal site or company managed? If company managed, you might have to check with VPN, security policy. Your IT team handles these.. If this is personal space, can you login at all using mobile browser? This could be app storage or cache issues, try clearing them. Have you tried reinstalling the app?

Hi @Daniel Lupton Short answer: Confluence Databases do not currently support native, field-level draft and approval workflows. Edits to entries happen in real time and immediately overwrite live data. However, if you are migrating from a page-based approval workflow, you can replicate approval controls on your compliance…

Hi @Anastasia is it already deactivated? what is that you see in Billing/subscription section? See https://support.atlassian.com/subscriptions-and-billing/docs/reactivate-a-subscription/ If you do not see reactivate, raise a support ticket with Atlassian, you can still raise though its free plan. Choose Billing, Licensing,…

If it helps, see https://support.atlassian.com/organization-administration/docs/grant-access-to-a-sandbox/ Atlassian Cloud sandbox does not automatically come with the exact same user access permissions as production after a data copy, while configuration schemes and global settings are cloned, user access and group…

Hi @Kent G The primary reason calls return empty payloads comes down to URL endpoint routing and scoped token permissions. * Empty Payloads: Service accounts use Scoped API Tokens, which require routing through Atlassian's accessible resources URL [https://<api.atlassian.com>/ex/jira] instead of your standard…

Hi @Hamza Bounaim Jira Cloud does not natively support that. You can try these marketplace apps: * https://marketplace.atlassian.com/apps/1221971/pageify-for-jira-automate-pages * https://deviniti.com/support/addon/cloud/advanced-confluence-integration/latest/parent-page/ or * Smart Links / Embedded Pages: Apps in this…

Hi @KAZUNORI KOBAYASHI This is a UX design flaw/trap. You're welcome to submit a ticket to them stating your modal. However, here are a few practical ways to prevent this from happening: If you have admin access (or can speak to your Bitbucket administrator), you can set up guardrails so the server automatically rejects…

Hi @Matthias Leipert Welcome to the community. See post-migration-phase and Confluence-cloud-site-details It is a lot there, but you will be there. Strategic Steps for Your Admin * Audit App & Feature Entitlements: Verify your subscription tier (Standard, Premium, or Enterprise), as features like AI, Automation limits and…

Trello boards are essentially visual theme engines. Instead of forcing party into a rigid calendar template, it can turn a theme into a dynamic, card-based party planner. Here is how to structure a Trello board using themes as the blueprint: List NameCard ExamplesHow It WorksTheme & VibeMoodboard/Colour Palette, Playlist…

Hi @Connie Carlson Gladly, this is a Sunday special vibe But... Who needs a boring corporate template when you’ve got a killer theme and creativity? Themes are the real secret weapon. Instead of a rigid event-planning template, you just need a strong theme to act as your invisible scaffold. A theme instantly decides your…

Hi @Sri Ram "Kudos on creating your first app! Could you edit your post and make the installer link readable? If you can upload to github for example ? Also, do you have a public roadmap or place to drop feature requests as you keep building? Quick question: * Permissions: Does the app account for page permissions, or does…

Great article. Here's my strategic take. Why it happens in the first place LLMs cannot inherently distinguish between instructions and data - both arrive as plain text in the same context window. When Rovo processes an uploaded file, a JSM/CSM ticket, or any externally supplied content, malicious instructions embedded…

Hi @Lewis Jones The short answer? It comes down to risk, infrastructure, and compliance. Here is the breakdown of why many platforms start (and stay) in USD: 1. USD is the "Universal Baseline" Currency See Dollar Dominance Because most global cloud infrastructure, SaaS tools, and payment gateways charge businesses directly…

Hi @Siva Kumar No, Xray Data Center does not provide a native configuration to define status priority (such as FAIL > EXECUTING > PASS) for overall test execution status. Quick Answers to Your Questions: 1.Native Status Priority? No. Xray’s evaluation engine is recency-driven (based on the latest Test Run timestamp), not…

Hi @Richard Cho This might of your interest : https://jira.atlassian.com/browse/ECO-1693 Seems a current limitation between how M365 Copilot Custom Federated Connectors and Atlassian Rovo MCP handle authentication: * The Problem: M365 Custom Federated Connectors require standard OAuth 2.0 with a static enterprise App…

Hi @Quincy Adler-Colvin The flag strongly points to an environment-level token, session, or stale provisioning state rather than a simple permission oversight. Try these * Log out of Atlassian completely * Try clearing the browser cache, cookies, restart and try again installing the app * Or try incognito mode to install…

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