Viswanathan Ramachandran Community Champion

Hi @Pia Kuijpers f you click Set up what happens? * Does it show an error message? * Does it say already configured? * QR code?

Hi @Hardik Babbar Thank you for posting this and good to know it is already in safe hands with Atlassian support. Do post here what they diagnosed and the fix provided. * Did you check it is not OAuth scope mismatch or token issue? * The fact that JQL search works but Rovo Search doesn't as these two calls likely use…

Echo @Kris Klima _K15t_ about there isn’t any perfectionism. hi @Anna Wilson It’s about accountability. Ex: - create automated lifecycle management - review pages by peer periodically - archive pages, spaces automatically when not used over x period - encourage teams to use templates for creation of pages - educate them to…

Hi @alexvonchrismar I hear you. We the community can’t do that. We don’t have access. You must contact support team https://support.atlassian.com Once you contacted support and if you sorted, please share the findings and details so it can help others. Just a thought. Even though you successfully cleaned your history and…

Hi @Kathy Dickason * did you check the logs? * also, Confluence 9.x has changed the REST endpoints, did you modify that? * did you access the URL endpoint in the browser and it returns? 

Hi @Mauricio Melo Thank you for providing the steps you have tried. Additionally, have you tried the below? * Clearing your Local OAuth Cache ? * Revoke Existing Authorisations on Atlassian's Side ? * If revoking or clearing cache already tried, did you check if you have permissions? you might need to check with your…

Hi @Patsy Gellibrand Yes, Out of the box, Confluence's Live Search macro only indexes Confluence content (pages, blogs, files), not dynamic data rendered. It treats the placeholder as text, but it can't query the Jira data in real-time based on what a user types into a standard Confluence search bar. However, you can…

hi @Pallab_Empyra_com Spot on. This is the classic Jira Sprawl dilemma that almost every scaling organisation eventually faces. In my experience, the root challenge usually boils down to Independence vs 0Alignment. Teams want the freedom to define their own processes, but leadership needs standardised data for…

hi @Nicke Ford Does the activity itself shows Anonymous? If the sprint history or UI literally attributes the action to Anonymous, did you check * there are no automation rules? * no 3rd party app performed the action? * any REST API integrations have permission to manage sprints? * check if any user(s) are recently…

hi @Rocky Asante Thanks for posting this. I hope you meet the below? * org ID or directory ID belong to the same Atlassian organisation ? * The Admin API endpoint is right? * The token is associated with an organisation admin with all scopes? The other likely reason could be * The organisation doesn't use the supported…

Hi @Natalia_Kovalchuk_SaaSJet_ Good to see. Jira's native Issue History is excellent for tracing changes on a single work item, while Audit Logs capture administrative events. This app seems to extends visibility across multiple work items with searchable, exportable change history making compliance reporting, audits, and…

 Hi @Daria Kulikova_GitProtect_io Good points and it is well practically framed and actionably relevance to modern SaaS. My Viewpoints (How to actually achieve this balance): To keep data both highly secure and highly productive, organisations should focus on three practical principles: * Context-Aware, Just-In-Time…

hi @Rob Peters is your onboarding process driven by external scripts or webhooks? Because Confluence Cloud templates don't allow you to type a variable directly into the Jira Macro edit UI, the trick is to use Jira Automation to spin up the page via the Confluence Cloud REST API v2. This allows you to inject the dynamic…

If I could wish a magic and ask for Jira feature to save teams from endless confusion and administrative overhead, it would be Resolution as a field separate from Status. Hear me out. * In theory, it makes sense:* Status is in the lifecycle and Resolution is how it got there. * In practice? It is the single biggest source…

Hi @AGASTYA SHARMA Good post The boundary should sit at ownership and accountability. AI handles scaling and consistency, while humans own decisions, quality, and risk. The Core principle is * AI governance rules about how it can generate, edit, or suggest content (templates, styles, tools) * Human governance is who…

Hi @AGASTYA SHARMA Interesting question. Yes, AI can absolutely create a form of technical debt in Confluence knowledge. Imagine, Before AI, documentation in Confluence were managed through human-led processes: ownership, review cycles, and manual quality controls. Trust came from: * Known authors and their reputations. *…

hi @Ori Cohen I'm afraid No. Similar question asked https://community.atlassian.com/forums/Jira-questions/Auto-managed-sprints-quot-Anonymous-quot-user-updated-issue/qaq-p/2668454 See also KB article - https://confluence.atlassian.com/jirasoftware/configuring-a-sprint-to-auto-start-and-auto-complete-1688898644.html * The…

Hi @Pritesh Gohil Please see https://support.atlassian.com/organization-administration/docs/what-is-an-atlassian-organization/ The table of contents on the right is your answer. As an Atlassian Organization Admin, your job is much broader than simply creating users or managing licenses. You’re effectively responsible for…

hi @AGASTYA SHARMA It's a common pain point. We all know that uncontrolled custom field growth can create challenges around administration, user experience, reporting consistency, and potentially indexing/search performance I echo @Kai Krause In my experience, custom fields usually become a problem when they are not…

I also noticed you tagged Confluence and asked about Jira. Confluence is primarily a collaborative knowledge management and not a traditional Content Management System (CMS). it is ideal for * Technical documentation * Project documentation * Internal knowledge bases * Meeting notes * Product requirements * Runbooks *…

hi @TomodachiLifeROM Yes, Jira can manage the content production process, although it isn’t a Content Management System (CMS). With the unified Jira platform, you can create a business project using a Project Management template and customize workflows, issue types, automations, and dashboards to manage the entire…

Agree, pagination is the most scalable option for large migrations. You can approach this as export pipeline rather than a one-off GraphQL query. Use pagination to retrieve tests in batches, then transform the JSON into a flat CSV/Excel format. This makes the process scalable, repeatable, and easier to rerun for large…

hi @Tanima Srivastava It looks a plugin. Do you have this Confluence Open API plugin ? * The error indicates that the Confluence Open API plugin is failing to initialise its OSGi/Spring context during Confluence startup. (net.oharagroup.confluence.plugins.confluence-open-api) * Can you disable the plugin ? * Try to clear…

hi @Omer Yaylagul did you try the Xray GraphQL API - https://getxraydocs.atlassian.net/wiki/x/hgWoAg 

hi @Alejandro Nieto thanks for posting this. Can you check the following? * Run an Exchange Online Message Trace for the recipient at the time the verification code was requested * If the verification email appears in Message Trace, investigate Defender quarantine, Anti-Phishing policies, transport rules, or any…

hi @Ruthay V_ Coney is your subscription actually active ? * Go to Settings → Billing. * Confirm whether the workspace is on a paid plan or Free. * Is there’s a Cancel subscription button? * Go to Settings → Workspace (if you’re the workspace owner). * Downgrade to the Free plan if required. * Then delete the workspace and…

I'm sorry @HenryRawas I understand how tiring and frustrating it is. If you're on supported plan, I recommend you to reach out to https://support.atlassian.com

to echo Ignacio, first move all the issues from X to Y. Then create a new scrum board from the Y project. 

hi @HenryRawas Could you confirm: * Are you using Embedded Git or System Git in SourceTree? (Tools - Options - Git) * Is this happening with all Bitbucket repositories or only one? * Does the problem occur only after restarting SourceTree, or it happens while SourceTree remains open? Also, if could run these and share the…

hi @Harper_ Peter see relevant thread https://community.atlassian.com/forums/Sourcetree-questions/Setting-up-API-Token-with-SourceTree/qaq-p/3260075#M47478