Jayesh Raghuvanshi Expert

Hello @Paras Shah Follow the below approach * Contact your organization's IT department, whenever the person leaves for some particular time his account is mapped to a manager or some other persons mailbox because everyone is not aware about him leaving the org and they can mail him directly for an assistance * Try to find…

Hi @Michele Liberman Jira automation doesn't support setting issue links directly though the edit issue actions, I assume below approach can solve your issue * Use Advanced JSON section with proper API and add the issue link should be structured using update block with issue links * Ensure issue links type should be same *…

Hello @Tom Cooper You can create the same using Confluence automation, follow below steps * Create a new automation rule * Choose a particluar trigger like page created or page updated * Add an action to create a Jira issue * Save and enable it Thanks Jayesh R

Hello @Kornelius Idland I assume below should solve your issue * Transfer Board Memberships between accounts * Contact Org admin and request him to update email or transfer content Thanks Jayesh R

Hi @subhan inamdar * Contact the org admin of the site and explain him the same and try to resolve the issue * If org admin can't create a ticket with atlassian support and it will require the org admin to accept some permissions to make those changes Thanks Jayesh R

Hello @Serhii Kremeznyi Ext There is no way to merge the licenses managed by 2 different atlassian accounts when one is deactivated. You can do the following * Contact Atlassian Support to transfer the ownership * Change the billing/technical contact on Atlassian account for licenses Thanks Jayesh R

Hello @Jonathan Porta Below mentioned could be one of the possibilities for your issue * User not synced to confluence * Page or Parent page restriction Thanks Jayesh R

Hello @Camille Ledda The issue you are getting can be due space level permissions, page restrictions, KB access setting in the linked JSM project or anonymous access Follow below checklist to investigate * Check the Confluence Space Overview Permissions * Check the Parent Page restrictions * Verify who can view setting in…

I can still see some broken images of badges hope to get it fixed soon. Excited!!!! for latest Atlassian app designs.

@Katie Clayburn Kindly check if your account is not locked by accessing admin.atlassian.com or if not then contact https://trello.com/contact for help.

Hello @Charu Chandak The error is linked to issue https://jira.atlassian.com/browse/MP-72

Hello @Charu Chandak I can see you are logged in as jitendra.sharma@aef.edu.in, can you confirm this is correct? Thanks Jayesh R

Great Article !!!!!

@[deleted] Thanks for the clarification, appreciated your response.

Hello @Papan Construction You can achieve it with automation for Jira or Scriptrunner plugin. We can help you with the same. Thanks Jayesh R

This error you are getting is due to the project specific permissions where you don't have access.

Check the same.

Hello @Daniel Ferreira Below are the possible ways you can explore to investigate * Check the board filter's permission there could be a reason the users don't have filter permission * Check the Project Permission for the relevant users * Connect with Atlassian Support, it could be indexing issues which can be solved by…

Hello @Charu Chandak Kindly provide an error screenshot which will help us to investigate, as a precautionary step suggest you to open a ticket with Atlassian Vendor for the same. Thanks Jayesh R

Hello @harry sheng Yes v2 api is depreciated by Jira you will need to use v3 API only.

@Brandy Richbourg The only way is to give the anonymous access to your confluence site or confluence space to make it public. Thanks Jayesh R

@EMR There is no option to go to old shortcuts, but as a workaround you can use some keyboard remapping software tools on your local machine to use the old shortcuts key and map them to the new shortcuts Thanks

Hello @Oliver Regueiro I assume you are Product admin but you need Site admin or Org admin access for changing the Product Plan Thanks

Hello @Oliver Regueiro It seems like you are a product admin in your cloud site which gives you control to confluence application but doesn't gives you permission to control billing rights For Upgrading the Product Plan you might require any of the below role: * Site Admin Access * Org Admin Access You can see more…

Spaces in Jira is not an ideal approach as whats I assume, Jira Projects was the correct terminlogies. Software Projects JSM Projects These terminolgies are gone nowww. :( 

Hello @Radoslav Yordanov While there are few request from atlassian to create a feature for space exports but they are currently in gathering interest phase https://jira.atlassian.com/browse/CONFCLOUD-40457 https://jira.atlassian.com/browse/CONFCLOUD-37995 My suggesstion: Confluence Cloud doesnot support fully supported…

Hello @Farid Karimov This can be achived with the combination of Mail handler and Automation Rules Step 1: Setup Mail Handler * Create a service account or email account with mailbox * Configure Incoming mail Server with relevant account details (Assuming you know it) * Create a mail handler which should create an issue…

Hello @Julien.Faury The issue you are facing is with the Native atlassian MFA which is controlled by atlassian, your old tennant is still trying to verify you with the Atlassian legacy MFA and since you have moved this is where your account is stuck. Suggested Resolution: I would suggest you to engage with atlassian again…