Jayesh Raghuvanshi Expert

@Urmila Debata This usually happens when the page has unpublished changes or a scheduled publish, or the landing page’s report macro is cached, so the published view doesn’t show your latest edits yet. Edit mode shows your draft, which won’t be visible to others until you Update the page or the report macro refreshes on…

@Robart Use CQL and REST in Confluence Data Center to find .MSG attachments, verify true duplicates by metadata or file comparison, and delete by first moving to trash and only purging once reviewed to avoid accidental loss. Add a review step with labels to mark candidates before removal to keep business and personal…

@Jayakrishnan S Don’t “transfer” data between two Atlassian accounts—in Jira Cloud, all issue history, ownership, and access live on the same accountId, not the email, so the right fix is to put new@domain.com onto your existing account; merging separate Atlassian accounts is not supported. If new@domain.com already has an…

@Jessica Fallon You can use below filters for your requirement * Stories + their subtasks for specific epics: project = X AND parentEpic in (EPIC-1, EPIC-2, EPIC-3) AND issuetype in (Story, Sub-task) AND status != "Won't Do" * All child work (stories, tasks, bugs) and their subtasks for specific epics: project = X AND…

@Aleksandar Salevski The failure is caused by two issues: a mismatched JSM app version (5.12.x artifacts left behind) on a Jira 10.3 platform and SQL Server replication blocking DDL on Assets’ AO tables during startup, which together trigger “Something went wrong” and OSGi “failed to load” errors. SQL Server reports…

@John Prestel This is a backend timeout: the @-mention user search call is exceeding the upstream response window and the load balancer returns 504, which is usually transient rather than a client misconfiguration. Expect it to clear as service load normalizes or after a short retry window Possible Causes * Service latency…

@Pratik Budruk Deletion can be completed once you remove any associated domains (verification not required), cancel all products, and then use Delete organization from Organization settings > Profile If you’re on annual billing, use Contact support to cancel the product first; deletion becomes available after the…

@Lindsay Thron Grouping objects (including Cmd+G on macOS) is not available in Confluence Whiteboards yet, but it’s a known request and listed on the product team’s “what’s coming” roadmap. Until native grouping ships, use Sections to move related items together as a single unit on the canvas Suggestion Prioritize native…

@murali_reddy Most issues like in your screenshots come from a mix of legacy vs cloud editors plus pasted tables carrying hidden styles, so there isn’t a one‑click auto‑fix for existing pages; the reliable approach is to convert pages to the cloud editor, clean pasted formatting, and standardize new pages with a template…

@Sathish Kumar You can’t fully automate the “Connect Slack channel” step on Jira Cloud today—there’s no Automation action or public REST API that attaches a channel to an issue the way the manual button does. Instead, either simulate the behavior with Automation that posts all issue updates into the channel, or add a…

@Franco Aníbal Frías Atlassian Projects is part of the Atlassian Platform Experiences and provides a lightweight, cross-product “project” record with start/end dates, milestones, owners, and weekly status updates; it is separate from Jira projects and is not a replacement for them. If it isn’t visible in your site yet,…

@julie_calboutin The payload is reaching Jira Instance 2, but it’s not being parsed into the automation context because the request isn’t arriving as a JSON object that the Incoming webhook trigger can read via the {{webhookData}} smart value, usually due to Content-Type or structure issues, or using the wrong smart value…

@Noble Sengar Don't be worried, you Server license won't be gone, it will be there. As a safe side, I suggest you to create a sandbox env for your cloud site and trigger migration to sandbox to validate. But I assure your on-prem site will be as it is, no issues with license or anything. Thanks Jayesh R

@Dan W For your requirement of "every other hour starting at 6am stopping at 6pm Monday-Friday," the correct cron expression is: 0 0 6-18/2 ? * MON-FRI The most common validation error in Jira Cloud automation cron expressions is the "You must use '?' for either the day-of-month or day-of-week" error. This occurs because *…

@Barbara Szczesniak Kindly accept the answer if you like the suggesstion.

@Barbara Szczesniak Only organization/site admins can add a new external person and choose whether they become a guest or a licensed user; ordinary users (including guests) can share a page to trigger an access request, but they cannot grant product access or assign the guest role themselves. Access requests route to…

@Ebuhan Atacoglu You can cancel Confluence Cloud from Atlassian Administration by selecting the correct organization, opening Billing, and canceling the Confluence site/product subscription; if you don’t see any subscriptions, it’s typically because you’re in the wrong organization, don’t have Billing admin permissions, or…

@Barbara Szczesniak Emoji reactions don’t count as a “response” for these mention digests, the digest is typically sent daily, items stay in the digest until you actually reply with a comment, and the setting is user‑level (not an instance‑wide toggle), so standard @mention notifications still go out even if someone…

@Philippe Bettez-Poirier Below is suggessted fix according to me * Set “Exclude any completed issues after” to the planning horizon needed (e.g., 365 for year-long visibility), understanding that including more completed issues will increase plan load time and count * Validate Resolution is set by the Done transition’s…

@Ayush Pathak For Masking * Atlassian Guard Detect lets authorized analysts redact sensitive data directly from alerts, replacing content with a solid bar and supporting restoration via API within 30 days, which aligns closely with “mask/unmask with auditability” requirements for Cloud * Nightfall supports manual redaction…

@Sandra Arday If you like the suggesstion kindly accept the answer, it will be helpfull for me. Thanks Jayesh R

@Dommalapati Chandrababu Naidu You can show both the Test case and its linked Defect on a Jira dashboard, but the native gadgets cannot display fields from a linked issue in the same row; to list summary, status, and assignee for linked issues together, use a marketplace gadget or a reporting app that supports linked‑issue…

@Buddy Toe Jira Cloud does not let you create new status categories or change the built‑in category colors; only To Do (grey), In Progress (blue), and Done (green) are supported systemwide. Practical workarounds are to color cards on boards/queues with JQL rules or to use a marketplace add‑on that recolors status badges…

@Sahaya Jenistan This banner usually means Atlassian Cloud is waiting on a backend sync (often user/profile or site data) and may clear after a short delay, but if it keeps reappearing throughout the day it often indicates a platform incident or a stuck account provisioning flow rather than a project configuration issue.…

@Sandra Arday Add a Group Picker custom field (e.g., “Assignment group”) and make it required or set by automation up-front Add the workflow property to the statuses where you want the restriction enforced: set jira.permission.assignable.groupCF with the field’s ID, so only users in the selected group are assignable in…

@Patrik Vincej * Refresh to clear cache * check the zoom % in browser settings.

@김대성 A 504 Gateway Timeout from CloudFront indicates an edge location waited for the upstream (origin) but didn’t receive a timely response, so it terminated the request. The message explicitly states the server couldn’t be reached, often due to high traffic, connectivity issues, or configuration errors, and includes a…

@Laura Bridges Yes—bulk page restrictions aren’t available in the Cloud UI, but you can do this quickly by scripting the Confluence Cloud REST API: use CQL to find the target pages, then apply “allowlist” page restrictions to permitted groups or users in a loop Confluence Cloud restrictions are “allowlists,” so to block a…

@Anil Mishra I am confused if you are developing plugin in DC or cloud, because you mentioned Java servelet features which are available in DC not cloud Below is my suggesstion as per the Confluence DC Your listener sees a null user after refresh because the filter is running before Confluence/Seraph finishes…

I have below List * JSM * Structures * JSU * Time in Status * JEMH * Scriptrunner for Jira * Xray * Zephyr Scale * Eazytime * Advance Roadmaps