Anwesha Pan Expert

Thanks @Mohammed Shakhib

Hi @Thorsten Schöning If you want immediate emails containing the actual comment text and changes for searchability in your email client, you can adjust your personal notification settings by turning off email notification batching in Jira cloud. You can do the same by following the below steps: Click your Profile Avatar…

Hi Sean👋🏻 First of all, welcome to community! ✨ and I understand how frustrating it can be! Depending on how your billing was set up, you can follow the appropriate options below: Option 1: If you were billed via Loom Go directly to —> Loom Billing & Support Request Form. Select —> Billing & Subscriptions from the…

Thanks @Matthew Sinclair 🙂 We have been using these hacks in our team and had been so useful

Hi @Enbal Singer 👋🏻 First of all, welcome to community! ✨ If you cannot access any Jira pages on manulife-gwam.atlassian.net (including pages/projects you previously accessed during testing), this is not a browser/cache issue. Please follow the below step-by-step resolution: Request site access by submitting an internal…

Hi @Andy Atkinson I understand how frustrating it becomes, when the automation doesn't work as expected. Could you please share what are the steps you have used to automate? ✅In the meantime, here are few workarounds: (please feel free to ignore if you have already been doing these steps) Method 1: Use AI for generation…

Hi @Fahim Ahmed Yes you can access the roadmaps anywhere. Below are few links to access them: You can access the official Atlassian Cloud Public Roadmap —> Cloud Roadmap. To use it, filter by Product: Jira Software or Jira Plans. Filter by Delivery Window: Coming soon (Next 3 months), Future (3–12 months), or Recently…

Thanks @Yousaf Sajid for sharing this article with the Report link.

Hi @Florian Juen In addition to what @Arkadiusz Wroblewski mentioned about using Loom Meeting Agent, you can also do one of the following options based on where you document your meeting notes like Confluence, Notion/Docs, or Loom directly. Option 1: You can use Confluence Live Doc + Loom Smart Link Workflow —> If you…

Yess!! I am also on the same boat with @Tomislav Tobijas 🙈 My learning paths are completed & they are not synced to Kudos.

Hi @Florence PICARD As already everyone mentioned that by default in Jira, sub-tasks cannot have an independent Sprint field value, nor can they be assigned to a different Sprint from their parent Story. A sub-task always inherits the Sprint of its parent issue. In my previous team, we used to do the following based on…

Hi @Alain Micallef.Grima 👋🏻 First of all, welcome to community! ✨ As @Joseph Chung Yin had mentioned, wait for 15 mins & retry. You could also try the following options: Try to recreate it in Incognito mode. Try creating a Blank Space first instead of creating from a template. If a blank space succeeds, the issue was…

Hi @Andy Atkinson👋🏻 When you manually type @username in Jira, the Jira Cloud editor inserts a structured Atlassian Document Format (ADF) Mention Node, whereas most AI agent tools and REST API endpoints submit comments formatted in Markdown or plain text strings. When Rovo tries to mention someone, it passes the resolved…

Thanks for providing more details @Tolga Pekiş 🙂 This is is entirely on the vendor's hosting infrastructure. Looks like the SSL/TLS certificate for the vendor's backend server expired on September 29, 2026, hence you are receiving the error. Please raise a support ticket via their Atlassian Marketplace Support Portal Hope…

I am seeing this notification after posting an answer in the Q&A groups. "Your comment will appear after it is approved." After that I am not able to see my comment in Draft or notification.

Hi @Fahim Ahmed Individual Capacity Planning directly into Jira Plans has been one of the most requested capabilities to bridge the gap between high-level team forecasting and day-to-day individual resource reality. 1. Current State (MVP Focus) The initial release was intentionally scoped as an MVP (Minimum Viable Product)…

Thanks @Tolga Pekiş for providing more details with the screenshots. 👍️ This is definitely not related to your browser or Jira dashboard. It looks like to be related to the certificate issue which expired on Sep 29, 2026. Please feel free to raise support ticket for the Atlassian marketplace app. Hope they are able to…

Hi @Martin Biancuzzo👋🏻 First of all, welcome to community! ✨ You could try the below troubleshooting steps to quickly resolve this: Switch Workspaces : Click the Workspace dropdown in the top-left corner of your Loom dashboard (next to the Loom logo). Check if you are in a default Starter/Personal workspace and switch to…

Hi @AriannaMiao👋🏻 First of all, welcome to community! ✨ The error HTTP 404: Account {73784eea-2de1-4fad-bb09-ac4a88412ba3} does not exist (account-service.account.not-found) occurs due to an internal microservice desynchronization between Bitbucket's core Workspace registry and the Bitbucket Pipelines backend provisioning…

That's awesome @Martina Brühl! Thanks for letting me know 🙂

I am with you on this @Dave LIAO 😶 Beside this I got annoyed recently when I spent hours pouring love into making dessert for our friends, only to get zero acknowledgment.🙄 Honestly, it made me never want to bake for them again! But I brushed it off knowing it was delicious ☺️ and having my hubby as my ultimate cheerleader…

Hi @D. Garcia About the garbage posts, they are currently working on it and mostly got resolved.

It happened again now, I was able to report the post.

Hi @Lara Brzezinski👋🏻 First of all, welcome to community! ✨ As @Tansu Akdeniz has mentioned, this might be due to duplicate accounts which might have got created may be one with work email & another with personal email. I would suggest you to try the below troubleshooting steps: Step 1: Identify the Username and Email of…

Hi @Tolga Pekiş 👋🏻 First of all, welcome to community! ✨ I am sure you would have already tried the below options: Check if you are facing the issue in Incognito mode as well Check if it's happening in both Edge and Chrome Check if third-party cookies and cross-site tracking are not blocked for *.atlassian.net You could…

yeayy!! Congratulations to 4500! 🎉🎉🎉

Hi @Julia Foden Only Community Champion & Community Managers can post in that group. This rule is mentioned here.

Hi @Matthew Sinclair You are showing as Rising Star

Hi @Omar Mohamed Fathi It looks like you have 2 profiles, one says Omar Mohamed Fathi (Label - Rising Star) and another says omar.fathi (Label - Newcomer)

Glad to know that you were able to submit a ticket to the helpdesk @Sake Beekman 👍️