Juan Carlos Pin Rising Star

I propose creating the "@Jimmy Seddon Award for Extraordinary Community Support" — a beautiful way to thank him for everything he's done. THX JIMMY!

Hi @Iuliia Bespalova nice to meet you!! Have you checked that the user has the correct role in space config? Also, as @Alan Bruce suggests, you can run the permission helper, or even ask Rovo something like "why is Johanna Hempel not available to be assignee in project DSD"?

Hi @Andrea Robbins thx a lot for the thoughtful explanation! I get the point. I'll tinker with it until I get what we desire! RGDS!

THX @Arkadiusz Wroblewski

Hi @Arkadiusz Wroblewski Thx for your answer! Indeed, I understand that the parent object has its own type attributes, but, as you mentioned, setting objects as abstract could make them mere containers, or "folders", or even categories, right? just an idea.

Indeed @Christos Markoulatos -Relational- ! just minutes ago I posted this, I got Atlassian's email :) Let's hope it's solved soon.

Strange, this is also happening here, and we already had a delay in the rule to let the agent retrieve results. Maybe are we hitting any luse limit?

@Bert Dombrecht This is just what I needed, I had the Agent's response, but I was in doubt about how to parse it and search the items in it. THX!

Hi everyone! My win in recent times has been arranging a School Trip abroad for my 15-year-old kid, to the UK, with a LOT of paperwork, bureaucracy, and things to set-up. She's now there having the time of her life and I'm super proud of her, of my wife, and me that this has come to a good end!

Ohhh @Bill Sheboy Thx a lot!!! This makes sense, since I have two accounts linked to the same profile, and sometimes it takes longer to see things as done. I'll keep those links just in case! RGDS!

Previously, in our Onboarding of new employees, emails and excel sheets were scattered all across the IT dept. Now, a new Onboarding ticket makes subtasks for each member depending on a multiselect list of required app permissions. Next step: Make Assets as a single source of truth of which app has which user and automate…

Hi @Chad Henderson Fields in forms can be called in a smart variable. * In your form set a label for it * In your forms lists, in the three dots, get the form ID * Then in your automation set a variable called itequip and link it to your fom fiel lable like this {{issue.forms.<Form ID>.itequip}} * Values are store [1],…

THX! @Monique vdB Super useful list!!! I know that ACE Attendee badge is pused, but, what about Rovocon? any way to unlock that? I attended yesterday here in Madrid.

Yep @İrem Uluç @Marc -Devoteam- I think you need to set some approvers previously via automation. 👍🏻

Hi @Kgechane Keorapetse and WELCOME! Atlassian tools are like... for everything! Wanna track work with your team? Try Jira! Wanna get all the knowledge in your company in one single place? Get Confluence! Wanna deliver fast and reliable service and answers to your customers? Jira Service Management! And a looot more! And…

Right @Huwen Arnone _Deiser_Devoteam_ ! Sure, let's take one in the next! It was really great, thx for the warm welcome. Also! I don't want to forget to mention that the event was super well organized and the venue was soooo nice.

#RovoConMadrid was yesterday my first ACE. And it was great! Seeing so many people sharing the passion and knowledge was truly inspiring. Many thx to @Huwen Arnone _ACE_ for welcoming me to the community 😄😊🫡

@Tobias C. I see you and raise to

Hi @Jericho Sison We change the value through automation, and this way, everyone in that org can see that ticket in their portal. If the user is already in the org, you can edit the field to add the org itself

I remember this logo back in 2014 when I started in an NSOC for a telco startup. Cool times. 

@Angelie Stephens @Kevin Lee Super Duper compact piece of knowledge!! really useful to onboard everyone to the use of Confluence!

Hi @Angelie Stephens, after having completed both of the tasks, I can't see my badge :( Is there anything missing? and then again: THX @Angelie Stephens & @Kevin Lee for getting this so straightforward for newcomers.

Hi @Huwen Arnone _Deiser_Devoteam_ I'm also attending to the RovoCon!! Hope we can meet and chat a little! ❤️ love to the Community Events organizers also!

ThX @Angelie Stephens and @Kevin Lee! this is super useful for our new teammates! We'll share these mini courses for sure all across the company!

❤️I'm loving sharing experiences with another Success Champiooonnss!!❤️

Finally! Finally! Finally! Finally! We're starting to get rid of(more or less) of the managed groups!! This is much easier than maintain when org admins and project admins are not the same! Wiiii!