Germán Morales Community Champion

Hi @Blessie , welcome to the Atlassian Community! This matches TRELLO-1868 if users are opening the card directly from the in-app notification while they are on another board or page. In that situation, the notification arrives, but the new comment may not appear in the card’s activity feed. The current workaround is to…

Hi @Thorsten Illig-Martin , welcome to the Atlassian Community! The Premium prompt does not mean that your original board has been deleted. Start from the Trello Home page instead of the old bookmark, open Boards, search for the board name, and select View all closed boards. If the Workspace previously used a trial or paid…

Hi @James Lighton , The combination of collapsed card widths, lists losing their internal scrolling, the missing board background, and the one-pixel drag preview strongly suggests that part of Trello’s front-end styling is not loading. Your Safari and incognito tests rule out normal browser cache and extensions, but they…

Hi @Sreelatha P K , You cannot remove the card while it is the payment method linked to an active Jira Standard subscription. The fact that the annual payment has already been completed does not unlink it; Atlassian requires a replacement payment method before the current card can be deleted. This must be done by a billing…

Hola @Javier Fdez_ , bienvenido a la Comunidad Atlassian. Lo más probable es que Jira Service Management esté mostrando dos identidades distintas: la cuenta Atlassian sincronizada con Google Workspace, que ya tiene la dirección nueva, y un perfil de cliente portal-only creado anteriormente con la dirección antigua. Primero…

Hi @Ludwig Einicke , Yes, both handovers are possible. The main corrections are to build the complete expression in its own variable and use replaceAll(), because replace() treats its first parameter as literal text. * myDynamicBlock: (?:^|(?<=, ))1{1,{{maxOnesMinusOne.concat("}")}} * regExTest:…

Olá @Alanis , bem-vinda à Atlassian Community! Como o problema começou após a troca de computador, o primeiro passo é verificar se algo na nova máquina está interrompendo a conexão do Trello, como uma extensão, cookies bloqueados, antivírus, proxy ou firewall. * Abra o Trello em uma janela anônima ou privada e teste…

Hi @Ari , for Jira Cloud the 180-day retention is a hard cap: older activities are removed and cannot be recovered. Atlassian Guard Premium or Enterprise can provide broader event coverage and webhook delivery, but neither extends the native retention window. For compliance, the cleanest design is to collect two separate…

Hi @Steve Russell , this is a Jira Cloud List view regression rather than a configuration issue. Welcome to the Atlassian Community! Atlassian has logged JRACLOUD-99329 for this exact behavior: with Show Hierarchy enabled, a child work item appears under its parent and again as an independent row. The related…

Hi @Jens Philipp Eggers , Only a board admin can reopen a closed board. The fact that it appears under View all closed boards confirms that your current account is still a member, but the missing Re-open option means Trello does not recognize that account as an admin. Since you have already checked every account that may…

Hi @jverdoza , welcome to the Atlassian Community! You cannot currently combine a fully anonymous Customer Service Management support website with Don’t allow customers to create accounts. Anonymous access requires Allow customers to create accounts together with Allow anyone to view your support website without creating…

Hi @Rebecca MacDonald , welcome to the Atlassian Community! The repeated Disconnected from Trello messages make a connection or network-path issue more likely than a computer problem. The next useful test is not another computer: it is a different network and an empty board. * Connect one affected computer to a phone…

Hi @David W_ Jackman , this does appear to be a Trello regression. Welcome to the Atlassian Community! Atlassian’s current board documentation still states that double-clicking between two lists should insert a new list. The broader Trello guidance also says that double-clicking free space should open the Add list…

Olá @Raiana Lima Consultoria , bem-vinda à Atlassian Community! Se você sempre acessava o Trello com Continuar com Google, provavelmente nunca definiu uma senha separada para a sua conta Atlassian. O ponto principal é recuperar o acesso à conta Google ou ao endereço de e-mail associado ao Trello. Se você ainda sabe qual…

Hi @Myriam Denise Engelbrecht , welcome to the Atlassian Community! This message usually means that you are signed in to an Atlassian account that is not connected to your existing Trello profile. It does not, by itself, confirm that your old Trello account was deleted. Do not create a new Trello profile yet. * Sign out of…

Hi @Charles Nnabugwu , On a Free Workspace, every Workspace member is already a Workspace admin. If you cannot open the affected Workspace’s Members page, your account is probably a guest or only a board member. A current Workspace member can add you to the Workspace. First check the collaborator total under Workspace →…

Hi @Saikat Kuila , The first thing to verify is whether you are a space admin for the space where the page was deleted. Only a space admin can open Space settings → Content → Trash and restore deleted content. If only the published parent page was deleted, its child pages were not deleted. Confluence moves them to the…

Olá @Mariana Carvalho , bem-vinda à Atlassian Community! Antes de refazer o cartão, tente recuperar a última descrição que foi salva. O Trello mantém as versões anteriores da descrição no histórico da API. * Abra o cartão e copie o identificador que aparece na URL logo após /c/. * Já conectada ao Trello, abra…

Hi @wedding planning checklist , The simplest setup is one Jira business space using the Project management template. Use Categories for the major areas, such as Budget, Guests, Venue, Vendors, Travel, and Final preparations, then assign each Task to the appropriate category. Use subtasks only for small steps that do not…

Hi @Katie Manning, I have just tested a single-page PDF export on another Confluence Cloud site and it completed successfully, so the problem is not affecting every site. Since your new one-word page also fails, this is unlikely to be caused by the content of one specific page. Ask another user on the same site to export…

Hi @Christine Samblanet, The comments and activity section has not been removed. In Trello’s new card-back design, it is collapsed and moved to the floating navigation menu at the bottom of each open card. Open a card and select Comments and activity from that bottom menu to expand the section. The Activity option in the…

Hi @Ricardo Salta , welcome to the Atlassian Community! Unfortunately, the fact that the deletion occurred 13 days ago does not create a documented recovery window. The 14-day grace period applies when someone requests deletion of their entire Atlassian account. A Trello profile removed under the dormant-account policy…

Hi @jeroen_wilmes , Atlassian has not published a commitment or delivery date to merge Teams and groups. They remain different objects today: Teams are used for collaboration and planning through the Team field, team profiles, mentions, and capacity planning in Plans, while groups remain the admin-managed security objects…

Hi @aaron_simon , welcome to the Atlassian Community! This looks more like saved calendar state than a release or dashboard configuration. I could not find a Jira Cloud setting that defines which month the Work item Calendar gadget opens on. First, open the same dashboard in a private or incognito window. If it opens in…

Hola @SERGIO CRISTALDO , bienvenido a la Comunidad Atlassian. El mensaje de la captura no apunta a un problema con los permisos de Jira ni con la invitación. Atlassian no está pudiendo validar reCAPTCHA durante el inicio de sesión. * Que el usuario abra la invitación en una ventana privada o en otro navegador actualizado.…

Hi @Burim Dervishi , welcome to the Atlassian Community! This is likely being caused by BigPicture scheduling, not by a global Jira Data Center setting. Jira’s native Due Date field does not use the Tempo or BigPicture working calendars, while BigPicture can adjust tasks around non-working days and synchronize the…

Hi @Danielle Christoffel , welcome to the Atlassian Community! You cannot currently sort Home → Your Items from newest to oldest. This view contains checklist items assigned to you across your boards, and Trello displays them in due-date order, not by when each item was created. The Date created sorting option only applies…

Hi @Import _ Hoa , If you did not add a payment method, you will not be charged. When the trial ends, Trello will either return the Workspace to Free or ask the billing admin to select a plan, depending on the billing experience. To end the trial immediately, use Trello in a web browser, open the Workspace, then go to…

Hi @Anna Ziętek , This matches a known Rovo limitation rather than a missing or incorrectly uploaded Confluence attachment. Atlassian tracks it under ROVO-388: Rovo can process images uploaded directly into Chat, but it cannot currently process images embedded in Confluence pages or attached to Jira work items. That…

Hi @Avinoam Weitman , welcome to the Atlassian Community! Rovo Chat currently has no publicly documented way to list, edit, cancel, or delete schedules created directly from Chat. The conversation management page only allows you to rename or delete chat history, and Atlassian does not state that deleting the conversation…