Anahit Sukiasyan Community Champion

Dear @Marco Scicluna Prepopulating the Summary field through an automation rule typically won't work as expected because automation rules are triggered after the issue is created. This means they can't populate fields during issue creation. These possible solutions may be helpful: 1. Use a Custom Field Configuration * You…

@Mark Whitmorewhen manually entering the exact name of the option in Jira automation (e.g., for a single-select or multi-select custom field), no special syntax such as an = operator or quotation marks is required. You simply type in the exact text of the option as it appears in the field configuration.

@Monique vdB thank you so much! Tamanna has contacted me and we've booked a call already. Have a nice day!

@Andy Gladstone I’m currently looking to connect with the community manager or someone responsible for Atlassian activities in Yerevan, Armenia as I've applied for Community Leader opportunity in my city. Would you be able to help me find the right contact or point me in the right direction as a Community Leader already?…

Dear @Abbas Khwaja Welcome to the Community! Jira does not natively allow an issue (e.g., an Epic) to belong to multiple parent issues (e.g., Features) if you’re using standard hierarchy setups (like Jira Advanced Roadmaps). However, there are some workarounds, you can try as below: A. Use Issue Links: * Create Links…

Dear @Ali Oğuzhan Kayhan Welcome to the Community! * If you're part of an organization, reach out to your site administrator. They can update your email address in the system and reset your access. * If you’re unable to contact an admin (or if this is your personal Jira account), you’ll need to contact Atlassian Support…

Dear @mg_conneto_com Welcome to the Community! Definitely, you can downgrade from the Standard plan to the Free plan if your team size decreases to 10 or fewer users.

Dear @Monique vdB Thank you so much for sharing this! I’m thrilled to share that I’ve recently received the Rising Star recognition 🌟 and have already applied for the Community Leader opportunity. I’d be very glad if you could consider my application and would love to hear any updates. Looking forward to contributing even…

Hi @Mark Whitmore Welcome to the community! If you can't find "Other Requests" in the dropdown, it may be because the value is not available in the list of predefined options. In this case: * You can either type in the exact name of the option manually (if it's a single select field). * If it's a multi-select field, ensure…

Hi @Christine de Thibault Welcome to the Community! The colors in the JIRA Calendar widget usually indicate the status or priority of issues, but they can vary based on how your JIRA system is configured. Here’s a general breakdown of what the colors typically mean, though it’s always a good idea to check your specific…

Dear @Angelie Stephens Thank you so much for sharing this exciting update and for adding more ways to become a Rising Star! I’m thrilled to share that I’ve recently received the Rising Star recognition 🌟 and have already applied for the Community Leader opportunity. I’d be very glad if you could consider my application and…

Dear @Harish N Welcome to the community! You can do that in 2 options: either using 3rd party plugin/app or using Jira's Built-in Features. However, you can use the following steps to achieve your goal using Jira's Built-in Features: * Bulk Export and Import: * Go to the source project and use the Issue Navigator to filter…

Dear @Hyoeun kim Welcome to the community! To recover the Lost Projects, you can try to: a. Check for Projects in Trash (Cloud Recycle Bin): * Navigate to Projects > Trash in the Jira settings. If the projects were deleted during the import process, they might be recoverable from the trash within 60 days. b. Verify Backup…

Welcome and Happy New Year, @Steffy Thomas

This is such a helpful guide for scaling Agile with Jira! I really like how you emphasize the importance of visibility and capacity planning-it’s key to keeping everything on track when managing big projects. Customizing Jira to fit business needs and linking issues between projects are fantastic tips for better…

Dear @Yuliia Vyborova In order to add watchers, the user has to have three things: * Application access (Jira or Jira Service Desk License) * Managed Watchers permission in Project Permission scheme * Access to the project (Added to project role or permission scheme) If you are Jira Admin or Project Administrator then *…

Replace customfield_XXXXX with the actual ID of your custom field for "Organization Users."

Hello To set up an automation rule in Jira Service Management (JSM) to automatically add Request Participants based on the selected Organization for Onboarding issue types, your approach with {{issue.organization.members}} and {{issue.organization.people}} isn't working because those are not valid smart values in Jira…

Hi @Tomislav Tobijas Got it, thank for your response! Voted and started watching the ticket, thanks :)