Kishan Sharma Community Champion

Hi @Dialectik For the google smtp service, i can see "AuthenticationFailedException" in the error, you can refer this thread where similar issue was fixed.

Hi @Nannette Mori Can you please try the workaround mentioned on this KB article to see if that helps ?

Hi @Michael J Levesque Welcome to the Atlassian Community! Seems like there was an incident which has affected many customers and it is still being investigated. Refer this link. You might have hit with that issue.

Hi @Mark Saunders Welcome to the Atlassian Community! Have you checked if the user has been added in the space as well ? It is a common mistake wherein users are not part of the space, but are given view/edit permissions on the pages.

Hi @ILJUN LEE Welcome to the Atlassian Community! Seems like there was an incident which has affected many customers and it is still being investigated. Refer this link.

Hi @Kaitlyn Weber great that its working for you now. Have you subscribed team calendar with google calendar ? and newly created confluence calendar events are not appearing in google calendar ? OR there are some unknown events appearing in your confluence calendar ?

Hi @Jitendra Bisht Welcome to the Atlassian Community! Have you tried clearing your browsers cache ( clear data for "Cookies and other site data" and "Cached images and files.). If that is not helping too, I would suggest reaching out to Atlassian Support for further help.

Hi @Pooja Sharad Wagh There could be some duplicate rules in your workflow ? and you will need to delete one of them. Please refer this similar thread on how you can troubleshoot it.

Thanks for confirming. Do you have postman installed locally or using the web version ? 

Great @Hieu Nguyen thanks for sharing!

Hi @Artur Hamernik Not sure if the rest API version is causing any issue here. I can see that you are using /rest/api/2 while using Postman and /rest/api/3 from your application. Can you try changing it to /rest/api/2 in your application and check if it makes any difference ?

Hi @Anh Nguyen Welcome to the Atlassian Community! You can change your email address by going to https://id.atlassian.com/manage-profile/email

Hi @Hieu Nguyen The error log says - "AuthenticationFailedException - Username and Password not accepted". I have found one article which might help.

Thank you Jacob for the screenshot, this is something that needs attention from Atlassian support team for troubleshooting, so I would suggest asking your admin to raise a support ticket with Atlassian, if this is not resolving on its own and occurring again.

Hi @jacob.dambock Welcome to the Atlassian community! Could you please provide a screenshot of the error to better understand what issue you are facing ? Thank you!

Hi @Diliara Nuriakhmetova Welcome to the Atlassian Community! @Ollie Guan is correct, you need to upgrade your plan to set permission on spaces. If required, you can grant all users permissions for your space, that will grant all the users in your site access to the space and this action cannot be undone on the free plan,…

Hi @janice tingーーっl Welcome to the Atlassian Community! You can refer below examples created by few users - Example 1 Example 2 You can also refer DACI template which is a bit similar and available in confluence.

Kudos to all the Community Managers @Bridget @Monique vdB and organizing team to pull off this awesome #Atlympics event! Thank you so much #Atlassian for this Award !!!

Great, you are welcome @Björn , please accept the answer if you have found it useful, so that it will help others having similar query in future.

Hi Ayush, as Velizar mentioned, running a query on the database will get you the users list in your confluence server.

Hi @Edwin Mudaliar This should not happen as the mitigation script is simply updating few files on the server and doesn't touch any other configuration files. The problem could be something else, for example you can check if the comments permissions are granted on the space.

Hi @alex Welcome to the community! For Confluence Cloud, this is currently not possible and you can try below options: * Remove the users' permission to view the space until after it is finished. (See Space Permissions Overview) * Use Manage Watchers to make sure no one is watching the pages being changed.

Hi @Kaitlyn Weber yes these are personalised settings, meaning these will be set for your profile only and not for all users.

Hi Andrew, The knowledge base recommends articles to customers and agents using keywords it pulls from the Summary field of a request. So when a customer types something in the Summary field of the request type, they will be shown articles based on the keywords they type. Refer below screenshot - As per this link, Users…

Hi @Arno Chen 你能检查一下应用程序日志，看看你遇到了什么错误吗？ 默认情况下，可以在 <local-home>/logs 目录中找到应用程序日志文件。

Hi @b5krunner You have added your question in confluence product collection, for better answers I would suggest posting this question in Bitbucket product collection

Hi @Björn Welcome to the Atlassian Community. I was able to create a child page with below JSON Body. In below example - 1234 is the page ID of my parent page under which i wanted to create a child page - POST - https://kishansharma.com/wiki/rest/api/content { "type":"page", "title":"Created-From-API", "space":{…

Hi @Heldesk Team Not sure if I understand the question correctly - the user is currently added to a local group in confluence ? and that group has been given Admin permissions on the space or entire site, which is not working ? or something else?

Hi @Trinh X_ Nguyen this question has been discussed a lot of times in the community. Please refer comments in below articles to see if any of the answers help. Article 1, 2, 3, 4

Hi @ss Please check if this article helps.