Kishan Sharma Community Champion

Hi @장원의 심부름꾼소년 In certain cases, if there are active pending products associated with your account, or if your account is designated as a Billing or Technical contact for a Bitbucket Cloud workspace, you may not be able to delete the account yourself. I have requested assistance from Atlassian Support team regarding this…

Hi @Sandeep Patil Welcome to the Atlassian Community! Atlassian support is investigating an issue with multiple Atlassian products that is impacting a large number of Confluence and Jira Cloud customers. It is likely if you are experiencing any issues relating to logging in or accessing Atlassian products at this time it…

Hi @Rajeshwari Kayan Welcome to the Atlassian Community. Could you please confirm which plan you are currently using? If you do not have site administrator access, you will not be able to submit a support request directly. In that case, it is advisable to contact your site administrators and ask them to raise a ticket with…

Great tips, thank you for sharing @Hari Krishna 

Learning to use Rovo for content creation, whiteboards, and databases was engaging. Best practices and prompting tips proved useful. Overall, the event was informative and beneficial. Thank you, Communiteam, for this event. I look forward to what comes next! 💙

Hi @shangshang_wang An external user in Atlassian is someone whose Atlassian account isn’t managed by your organization. If you want to allow external users to access your organization without verifying their identity, you can set authorization method to None in your external user policy, so that external users are not…

I tried this out yesterday when I was setting up a database and I was really impressed. Rovo is awesome!

Very useful prompts, thank you for sharing!

Thank you, Rovo, for saving time by creating great documentation with context.

This event looks promising, though I am a bit late to join.

Excited to try this out, thank you for the prompting tips and tricks!

Hi @pcondal If the underlying issues belong to a non-public project, anonymous users lack Browse Project permission Even if you make the dashboard and filter public, gadgets like Pie Chart will display only data the viewer can access. In short, it is not possible to achieve this use case, unless you enable "Public" access…

Atlassian Support teams are investigating reports of intermittent errors for SOME Jira Cloud customers for Automations triggering. You can subscribe to below incident to receive updates: Jira Status - Automations aren't triggering on work item creation, field updates, or comment additions

Hi @Henry_ Jia It is likely that your instance was impacted by the incident - Outbound Email, Mobile Push Notifications, and Support Ticket Delivery Impacting All Cloud Products, which stands to be resolved as on Dec 27, 2025 - 05:20 UTC

Hello @Sophia Aliaskar If you have app admin/site admin access, you should first check below setting : * From the top navigation, select Settings, then Products. * In the side navigation, under Integrations, select Compass. * Check if new projects use Jira or Compass components by default. * You can change this setting and…

Hello @Rene Lavallee To delete your organization: * Go to Atlassian Administration. Select your organization if you have more than one. * Select Organization settings > Profile. * Select Delete organization. Once you delete the organization, you'll receive an email notification. All other admins in your organization will…

Yes @Application Support, the data would have been deleted in that case, so recovery is not possible.

Hi @Application Support It is possible that your Jira cloud site was deactivated due to inactivity. You can read more about this here - What happens to Free plan apps if they're inactive for too long? Jira If all the Jira Cloud apps on your site are on a Free plan, your Jira Cloud apps will be deactivated after a period of…

Looks like AWS global outage is impacting multiple services. Live updates: AWS global outage, Amazon, Snapchat, Roblox and Fortnite down | CNN Business

Thank you for helping Chitra. Hi @nikgol , could you please share the old instance URL here? and answer the queries asked by Chitra ?

Hi @Chitra Nagdeo I hope you don't mind me tagging you directly. Despite requesting help on this thread, Atlassian Support Engineers have not responded. Could you please assist or suggest way forward on this ? Thank you!

HI @nikgol Atlassian support team usually replies within two business days. I'll send another request to get quicker attention.

Hi @nikgol Welcome to the Atlassian Community! I have requested assistance from the Atlassian Support team on this post. You will receive a response soon.

Hi @Lazaro Coelho Welcome to the Atlassian Community! You can check a couple of things below: Verify if you have Link Issues permission on the project (Project Settings -> Permissions). If you have the permission, ensure "Work item linking" is enabled under Jira admin Settings -> Work Items -> Work Item features -> Work…

Hi @Patil Harsh The official Atlassian MCP Server is only supported on cloud. Although I have not tried it myself, I have found a community-driven project, sooperset/mcp-atlassian repository on GitHub, which is distinct from Atlassian's own official remote server. Its major advantage is its broad compatibility, supporting…

The issue has now been resolved. You can refer more details here - Degraded performance to multiple Atlassian experiences 

Hi @HelpDesk Support Team Access to Jira and Confluence cloud products was degraded between 04:39 and 04:52 UTC today due to an erroneous certificate. The issue has now been resolved. You can refer more details here - Degraded performance to multiple Atlassian experiences 

Hi @한상훈 Welcome to the atlassian community! Access to Jira and Confluence cloud products was degraded between 04:39 and 04:52 UTC today due to an erroneous certificate. The issue has now been resolved. You can refer more details here - Degraded performance to multiple Atlassian experiences 

That's great, happy to help @Deepak Vm Please do accept my answer if it was helpful.

As per the latest update the issue has been resolved. Are you able to access your site now @Deepak Vm ?