Kishan Sharma Community Champion

Hi @Nina Karjalainen Instead of replying in separate thread, will respond here. Since you need to find out Bugs that were created and not closed between start date and end date, the query I mentioned will work for you. eg: Lets assume you want to search for Bugs that were created since 1st Jan'22, until the end of…

Hi @Nina Karjalainen Welcome to the Atlassian Community. You can try something like below - project in (A, B, C) AND issuetype = "Bug" AND created >= 2022-08-01 AND created <= 2022-08-31 AND status != Closed The above JQL is searching for Bugs created between 1st Aug'22 and 31st Aug'22 in A, B, C project and whose status…

Hi @Jeremy Wagor If you have setup HTTPS, then you can hit below url- (assuming that you have port 8443 enabled and setup context path as "confluence") https://your_server_FQDN:PORT/<contextpath>/login.action?auth_fallback eg: https://myserver1.mydomain.com:8443/confluence/login.jsp?auth_fallback…

What's the status, the Customer asks Where is my ticket, the Agent asks Jira tickets, Jira tickets, Everywhere

Hi @Bhagavan Goud From the error it looks like either the parameters are incorrect or that the json package is incorrect. Please see the KB Get an internal server error message when trying to create a new issue through REST method You can refer example here and make sure you are using the correct headers, payload, and…

Hi @Bhagavan Goud are you able to create a project manually from the UI ? 

Awesome, that worked like a charm @Andrea Pannitti thank you so much, appreciate your help 👍😊

Hi @Bhagavan Goud Firstly, you will need to create an API token from your Atlassian account: * Log in to https://id.atlassian.com/manage-profile/security/api-tokens. * Click Create API token. * From the dialog that appears, enter a memorable and concise Label for your token and click Create. Then follow Basic auth for REST…

Yes, this functionality already exists. As I mentioned earlier, when you create a Global Template, it will be available to all your new/existing spaces across the site. Refer these steps on how to create Global Template on cloud.

Hi @Omkar Borle Currently it is not possible to create a space template on cloud. There's already a suggestion raised on this - Creating a Space Template I would suggest you to vote for it and start watching it for future updates. Until this feature is released, you have to take the manual steps that you are currently…

Hi @Mengmeng Yu In that case, you will need to configure this directory as "Internal with LDAP Authentication User Directory" which will not sync all your org's users to Jira, but will only add users to the internal directory when they try to login to Jira and it will just check their password against the LDAP directory.…

If you want all your organization employees to be able to login to service desk, you will have to get a separate LDAP bind account created which will sync all your org's employees info to Jira. You need to configure that as a separate user directory, so that those users can login with SSO. This way you don't need to use…

Hi @Michal Boruta Atlassian have defined some guardrails eg: 10MB per single attachment/ 3000 attachments per issue. Operating above these guardrails, may cause issues like - * Issue view loads slowly. * Load on shared home filesystem (for example, while loading of thumbnails) * Issue operations (such as view, update) or…

Hi @Mengmeng Yu Can you confirm if you want to open Jira Service Desk portal access to all your employees ? If yes, then have you configured a user directory under user management that can pull all your employees data so that they get access to your Jira Service Desk portal. 

No problem Laurent, currently there is not an option natively in the settings to restrict the filetypes, only an option to either allow or block attachments. This will be coming as a native feature but not sure when it will be available, I would suggest you to click on "Start watching this issue" link on this suggestion to…

Hi @Laurent Souza Ferreira Welcome to the Atlassian Community! Unfortunately, it's not possible to restrict file uploads by extension/ file type in Jira Cloud. There is already a feature request raised with Atlassian which is currently in Under Consideration status, you can refer it below - * JRACLOUD-61024 Allowlist and…

Hi @Aaron Steinmetz I agree, the documentation should be updated by Atlassian until there's a fix available instead of users trying it and finding out themselves about this bug. I would suggest you to add it as a comment on https://jira.atlassian.com/browse/CONFCLOUD-73076 and also by clicking on "Provide feedback about…

Welcome to the Atlassian Community @[deleted] !!

Hi @silvana Welcome to the Atlassian Community! Assuming that you are looking to get access on Confluence Product on Atlassian Cloud or your company managed Server/DC instance. Community members might not be able to help you in creating account. You might want to check with your colleagues around to see who are your…

Welcome to the Community @Walia, Mandeep !!!

Hi @Akshith Kumar Currently it is not possible to create custom field that project admins can manage. However, there are several third party add-ons that might solve your use case: * Profields * JIRA Metadata Plugin * JIRA Project Specific Select Field.

Hi @rckonda Welcome to the Atlassian Community! You can find detailed steps of requesting and configuring SSL certificate at - Running Confluence Over SSL or HTTPS Hope this helps!

Hi Aparna, as space admin you can - * Go to the space and choose Space tools > Permissions from the bottom of the sidebar * Choose Edit Permissions. Refer details steps on this link If you don't have space administrator access, you won't see that option and might have to check with the confluence admins to help you further…

There's a suggestion raised Exporting pages to PDF will use lower resolution for images which is currently in Short Term Backlog status. You can vote for it and watch it for further updates.

Yes, that's a better option until similar feature is released by Atlassian.

Hi @Aparna Gupta Welcome to the Atlassian Community! One of the common cause for such issues is when the users are not added to the Space Permissions. Users might have been added to the page (via page restrictions), but not on the space ? Can you please confirm if that has been checked already ?

Hi @Abraham Georges You can try something like below - Number = Number.replaceAll(".0","");

Hi @Miriam Hopton You have a valid use case, so yes, you can suggest a new feature, by creating an account then use the Create button in the header here Hope this helps.

Hi @madhukarangula Welcome to the Atlassian Community! Currently there's no such feature available that can embed Jira Dashboard to confluence pages. There's already a suggestion raised with Atlassian - Confluence Macros - could there be a macro added that displays a JIRA Dashboard within the page ? I would suggest you to…