Kishan Sharma Community Champion

You will need the mail server logs for sure and since you are on cloud, you will need Atlassian support teams help for that. Another case might be that, the user might have setup rules in their mailbox to move/delete mails from jira :)

Our team has gone fully remote due to pandemic like everyone else and has responded very well to the change and shown great capacity to absorb it.

There is not an easy way to achieve this. This thread has answers to your questions.

Nice idea to gather feedback from diverse teams!

This is good one, gave us few reasons to use Trello ;)

Great idea to know more about your team!

We do daily stand up virtually on Zoom and share each other updates!

1. You can definitely setup a workflow with the statuses you mentioned. (To Do, Next, In-Progress, Delayed, and Completed) 2. Then you create issues/tasks and add labels to it eg: Platform 3. Then in your Kanban Board, you configure swimlanes based on Queries and add JQL eg: labels = Platform This way you can visualize the…

You can add any relevant name or the Board Name and add the Board Link as Joseph mentioned.

I hope you have got all the answers you wanted in earlier comments. If not you can find some information here and also sign up for a free demo https://www.atlassian.com/software/jira/service-management

I can understand the pain. As a workaround for now, you can close the subtasks in bulk and complete the Sprint. I would recommend raising a case with Atlassian Support to troubleshoot if this is a bug/glitch and advise a solution.

May be you can try closing the subtasks and see if you can complete the sprint after that. If that works just reopen the subtasks again if at all you want to work on them.

Ok great, now if you click on Complete Sprint, ideally the sprint should get completed without any errors.

Have you moved the stories and their sub tasks in the backlog manually ? The error suggests that there are few subtasks which are incomplete, which might be child of your stories. By any chance, If the subtasks are still in the sprint and are in progress status, then the error you are seeing is likely.

Hi There, do we have a Atlympic leaderboard to see how fellow members are doing ?

3....2.....1...Go!!

Hi Adrian, Like Dirk and Patrick suggested you can add a field to select a site for customer, based on which you can create different queues in your project. You can also use components/label functionality to escalate/transfer tickets from one queue to different queue or team.

Logically it should work. If the request is not part of security level, you should be able to add participants to it, so that they are alerted for any changes made to the request. Anyway, can you please share what errors did you get ?

This seems to be an open ticket being tracked here - https://jira.atlassian.com/browse/JRASERVER-63305 You will find few workarounds in the comments section of this open ticket.

I am new here, but i am in ;)

Thank you Nic, that's good to know. Appreciate your response.

Thank you Sam for your answer. Looks like we don't have worry about anything else apart from changing the DNS and base URL in JIRA.