Kai Krause Expert

Hello, There are few German speakers here. If you have problems with the invoice, you should contact Atlassian directly: https://support.atlassian.com/trello/docs/why-cant-i-submit-a-support-ticket/ It will be difficult for us to help you here in the user community because we don't have access to your account :-) You can…

Hi, you can use Application Links: * Jira and Confluence Integration: You can create application links between Jira and Confluence. This allows you to link Jira issues to Confluence pages, create Jira issues from Confluence, and display Jira reports in Confluence. REST APIs: * Each of these applications provides REST APIs…

Hi and Welcome. When setting up Jira Software Data Center (DC), Jira Service Management (JSM) DC, and Confluence, you have a couple of options regarding installation and configuration. Option 1: Separate Virtual Machines for Jira Family / Confluence Pros: Isolation: Each application runs independently, reducing the risk of…

Hi Mark, For me, in a similar situation, the issue was that what was meant here were the teams that were created in Opsgenie, with their IDs and not the team that was created in the JSM und People. Hope it helps. BR Kai 

Hi, i think {{reporter.accountId}} will do it. Look here How to auto-populate the Assets object field based on the "Reporter" field of the ticket using automation | Jira | Atlassian Documentation BR Kai

Hello and Welcome, in this case the best help you will receive help in the Latest Forge topics - The Atlassian Developer Community . BR Kai

In JSM, implementing a conditional approval workflow with the specific requirements you've outlined—where a majority must approve alongside mandatory approvals from a specific subset of individuals—is complex and often isn't feasible with out-of-the-box functionality alone. Current Limitations * Approval Steps: As you…

Hello and Welcome, t think in Confluence, email notifications for comments do not typically include the full content of the comment in the email body. Instead, the notifications usually provide a brief summary and a link to view the comment directly on the Confluence page. A customization in data center is possible, but…

Hello, This seems to be a known requirement/bug to me. I think the topic can be found here https://jira.atlassian.com/browse/JRACLOUD-59335 BR Kai 

Hello and Welcome. you have the possibility to setup a allowlist, No email is filtered from a domain, when added to the allowlist. Here you find the documentation: Manage your allowlist | Jira Service Management Cloud | Atlassian Support Hope this helps. BR Kai 

Hi, actual this function is not implemented. This requirement is under https://jira.atlassian.com/browse/JRACLOUD-40049. You can vote and watch and will informed when its implemented. I mean in the marcetplace you can find Plugins also. BR Kai

Hi and Welcome, the Atlassian support offers you can find here Atlassian Support Offerings | Atlassian Support | Atlassian Documentation BR Kai

Hi, when you look here About External Assets Platform the External Assets Platform is shutdown on 31.12.2024. Support and Guziddance you finde here: Shutdown Notice: Update on deprecation of the External Assets Platform - Announcements - The Atlassian Developer Community BR Kai

@Joe Zaynor Hi, for the desginations Atlassian Certified Designations : Atlassian and in the past for the first ACP certfication Get certified with Atlassian : Atlassian you receive a T-shirt. dont know if this is actually so. BR Kai 

Hi, i´m new here. Working about 10 Years with Jira.

Hi and Welcome , actually i think the function is not implemented. There is a requirement at atlassian and you can find it here: https://jira.atlassian.com/browse/JRASERVER-59482. Vote for it and watch it so you become updates when something is changeing . BR Kai

I'm excited to see what comes in the future

Hi, i´m new here. Working about 3 Years with JSM Cloud and DataCenter

Hi, i receive a T-Shirt for Atlassian Administration Expert Designation and also a bottle, a pen and other stuff for the designation. A jacket could would be new. BR Kai

Hi, i´m new here. Working agile round about 12 Years 

Very nice webinar. The activity hub is great

Hello and Welcome. when you click on the button Start preparing for free you will find these courses Prepare for the Managing Jira Projects for Cloud certification : Atlassian (Hope the link works) For good preperation look into the exam details also i think. Have fun. BR Kai

Hi, Welcome and Happy New Year. I have completed the ACA-900, among other things. There were no questions in my exam that were not mentioned in the preparation materials. It helped me to review the points in the free cloud version when preparing. Br Kai

The Learning Pathes are https://university.atlassian.com/student/path/968311-get-the-most-out-of-jira-service-management and https://university.atlassian.com/student/path/2254935-explore-advanced-jira-service-management-capabilities-as-an-agent BR Kai

Hi and welcome. JSM Agent Essentials sample questions : Atlassian here you can find some questions. Prepare carefully with the proper resources linked here Prepare for the Jira Service Management Agent Essentials certification : Atlassian. BR Kai 

Hello and Welcome, Depending on the requirements. In the standard function, anyone who has submitted a ticket can share the ticket with others in the customer portal. either with authorized individuals or with an entire organization. You can create the organizations under Customers in the project settings. Another option…

Hi, i´m new here. Working about 3 Years with JSM Cloud and DataCenter

I think the automation of meeting notes would a great point to start 

Hi Nishant, you can try Data Center app development for Atlassian products, but in my opinion its much more complex as scriptrunner. I think scriptrunner is the simplest way actually to do it. You can try to find other plugins in the Explore apps for Atlassian products | Atlassian Marketplace for your requirements . BR Kai

Hi Anca, I think the easiest way will be to insert the status into the database. A similar procedure is described at https://confluence.atlassian.com/jirakb/unable-to-edit-or-delete-status-in-workflow-1402413104.html . BR Kai