Caterina Curti Atlassian Team

Hi Joel, Here is also a feature request to streamline the import of Bitbucket issues into Jira Cloud (hosted by Atlassian): - JRACLOUD-67311 - Ability to Import Bitbucket Issues into JIRA in JSON This also contains some "workarounds" that can be used if the JSON import does not work on the first try. Cheers, Caterina -…

Hi @Pamela Denchfield, Thanks for sharing the details, I've found a suggestion in our issue tracker on this: - BSERV-10787 - Add ability to watch multiple branches As you can see, there are already some other customers interested and I invite you to join the conversation there as suggested by Imran.

No problem @Vivian Zhang! I'm glad it is working now! For development related questions, you can also ask on our Community dedicated to developers: - https://community.developer.atlassian.com/ 

Awesome news @TWN_karlhendrik! Thanks for sharing!

Hi @Stephen Shorrock, You are right that the option is called "External System Import" (I updated the reply above). Which version of Jira is currently installed? At which stage do you get the option to upload the JSON? In my test everything is managed via the user interface. This is where I'm asked which fields I want to…

Hi @Stephen Shorrock, You can import Bitbucket.org issues directly from the Jira interface without any need to perform an export and import. Here are the steps: - Choose the cog icon > System. - In the External System Import section, select Bitbucket. - Complete the fields as prompted in the wizard. Depending on how your…

That's interesting and I've seen similar cases in the past, but there does not seem to be a straightforward (and one fit all) solution for this. What about using the Import code from an existing project option instead?

Hi @ujkimbitbucket, When running Bitbucket Server in Docker, you can still use the DIY option but there will likely need some adjustments to be made. High level, what is required is the following: - Stop Bitbucket or put it in maintenance mode / lock it - create a backup of the database - create a backup of the home…

Hi @Pamela Denchfield, At the moment, when using Bitbucket Server or Data Center (self hosted by your company), it is only possible to choose between one of these two options: - A commit is pushed to the repository on the default branch - A commit is pushed to the repository on a non-default branch (this includes all…

Hi @TWN_karlhendrik, Based on the log, it looks like there may be a missing library on the Server hosting Bitbucket. I found this article that may help addressing this problem. As alternative, you could also attempt to import the repository using the Import an existing Git project into Bitbucket Server on the following…

Hey @Peter Dyballa, The "Application failed to authenticate" message indicates that Fisheye can reach out to Crowd but there is likely a configuration mismatch between the two applications. Usually this happens when the user directory (name or password) in Crowd and Fisheye don't match. The best way to proceed is to check…

Hi @dead mike, If the repository contains more than 10 committers, the indexing will stop. It is very likely that the evaluation license used did not have this limitation as it was issued for a higher number of users. Is this repository a Git or Mercurial one? If that's the case and you are ok in losing the history of the…

Hi @Jérôme Pouiller, Each user can update the Context lines in the Diff view by updating the personal user's profile. More details are available on the Changing your user profile page. The other two options cannot be up set permanently. Cheers, Caterina - Atlassian

Hi @Adrian Davies, Did you already try re-indexing by using the "Re-clone and Re-index" option? If not, that's what I would suggest doing first. Here are more details on how to perform a re-index: - Re-indexing your repository While doing that, let's also check if the initial connection works. Maybe you can try to add…

Hi @Vivian Zhang, The problem is likely with the way the authentication is performed, let's understand more about the plugin. Is that running a curl command, maybe using Phyton code? Or is it based on Java code? In case you are using REST APIs, the authentication options are listed on the Bitbucket Server - REST page (see…

Hi @Alexandru Oprisean, Having descriptions on multiple lines does not seem to be supported at the moment by https://bitbucket.org (also known as Bitbucket Cloud). I would like to better understand how this would help. Can you add some more details on this? Cheers, Caterina - Atlassian

Hey @Lee Goldsmith, Another thing we can check is if there are any Single Sign On add ons interfering with this. Are you aware of any SSO add ons being installed? Or maybe the bundled SAML SSO feature (only available for Data Center licenses) is enabled? To check for installed add ons, you can browse to the…

Adding a repository to the Watch list is for sure the right way and all the details are available on the Manage email notifications for watched objects page. When watching a repository in bitbucket.org, you should receive a notification in the following case: * When another user creates or updates a pull request. Updates…

Hi @Samuel Donadelli, Workflow triggers are configured in Jira but are based on operations performed in other tools (Bitbucket Server in this case). In order to use the the "Branch created" trigger, you'll need to use the Jira issue key in the branch name. A common pattern would be the following: - Jira issue key: PROJ-1 -…

Hi @Samuel Donadelli, It looks like a webhook may help in this context. On the documentation, we state the following: [Webhooks] provide a lightweight mechanism for letting remote applications receive push notifications from Jira, without requiring polling. For example, you may want any changes in Jira bugs to be pushed to…

Hi @bjornmagnusson, This is not possible at the moment with Bitbucket Server itself. I also don't think that there is any plugin on the Atlassian Marketplace that provides this feature. If you want, you can raise this as a feature request here or let us know and we can raise it for you. Cheers, Caterina - Atlassian

Hi @Alexander, This seems to be related to the proxy configuration rather than the application itself. Can you share the configuration of the proxy used for Bitbucket Server? Also, which version of Bitbucket Server is installed? Starting from 5.+, the proxy related configuration is in the bitbucket.properties file while…

Hi @Girish Shenoy, The instructions by @Daniel Wester are great (thanks Daniel)! We also have a page covering this topic and providing links to the official documentation pages for the various steps: - How to establish staging server environments for Bitbucket Server The page also provides instructions on what needs to be…

Thanks Adam! Always happy to help!

Hi @Dave Sky, Are you using Bitbucket Server (self hosted by your company) or https://bitbucket.org (also known as Bitbucket Cloud)? The page linked refers to Bitbucket Server, the documentation for Bitbucket Cloud is here: - Manage email notifications for watched objects In case you are using Bitbucket Server, you should…

Hi @Intertrust IT Admin, Let's start by checking the details on the SVN login fails page. It is very likely that this problem is caused by multiple repositories using different credentials. If that's the case, this can be resolved by performing the following configuration change from the SVN Authentication Issues article:…

I see that Bitbucket Server sends notifications to: the author, reviewers and watchers of a pull request Would you like to exclude any of these users from receiving the notification? Or you wish to exclude certain events (e.g. a merge, a decline or a reopen) to send notifications? Or maybe you want a specific user never to…

Hi @Vipin Chaudhary, The best way I could find is by checking the atlassian-bitbucket-access.log. Every time a task is updated marked as resolved or as unresolved, you'll find a line with the following content in the log: PUT /rest/api/latest/tasks/1 The 1 here is the task id, which is an incremental number. While this…

Hi @Pankaj2204, Can you share which add on are you using? You can add the link to the Atlassian marketplace listing here. Bitbucket Server also provides a set of Notifications on pull requests that could be useful in this case. Have you considered using the bundled notifications? It would be interesting to know what the…

Hi @bucket box, Are there any errors or warnings in the $BITBUCKET_HOME/log/atlassian-bitbucket.log file? Can you share the Bitbucket Server version as well? Cheers, Caterina - Atlassian