Caterina Curti Atlassian Team

Thanks @Dev Jadeja for flagging this. Your colleague shared this thread with us. Let's move thist conversation to the post in the developer community: here: https://community.developer.atlassian.com/t/adding-readjira-scope-which-is-required-to-get-labels-is-causing-errors-in-other-apis/56311/9 Caterina

Hi @Pete Sullivan , From the error message, it looks like the problem might be related to the fact that the server site is not public. I'm not the most expert in this area but I would suggest checking if the server URL is available to the internet, if the baseURL is correctly set and maybe also if there is any proxy…

@Harshit Somani When using ACE (https://developer.atlassian.com/cloud/confluence/getting-set-up-with-ace/), there are also options that are also options that are much more straightforward. They are documented in the https://bitbucket.org/atlassian/atlassian-connect-express/ Read.me file in the How to send a signed outbound…

A few years later and really just cross posting the thread from the developer community started from this one: https://community.developer.atlassian.com/t/logging-to-atlassian-confluence-log-with-log4j-from-plug-in-running-confluence-7-0-1-from-the-sdk/32020

Hi all, Please check the message I've just posted in the Atlassian developer community about what happened and what is the correct way of requesting the API endpoints in the future for "OAuth 2.0 (3LO) apps": - https://community.developer.atlassian.com/t/getting-503-error-while-calling-confluence-api/49429/14 In case there…

Hi @Maki Marun , Thank you for posting here and welcome to the Atlassian community. The Atlassian Developer Community would be a better place to ask for Forge related questions. Here is the direct link to the Forge category where you can post a thread there: https://community.developer.atlassian.com/c/forge/45 That…

Hi @Peter Stüben , I just ran into this myself and I've been able to fix the problem of the forge-issue-translation example app. If you pull the repository and deploy the changes, the app should be working fine. Here is the pull request if you are…

A few more things that could help with the troubleshooting and resolution here. I'll keep adding more as I discover them Enable development mode One more thing to check is that the Enable development mode checkbox needs to be enabled. This is explained here…

Just a note to add that, when using the default ACE settings, the port is the `3000` one so the URL to check is http://localhost:3000/.

Hi @Sai kiran P , For the user to be able to log in, you'll need to make sure that the group he belongs to (or the user him/herself) has the "Bitbucket User" permission in the Global permissions. To go there, click the 'cog' menu in the header to go to the admin area and click Global permissions (under 'Accounts'). This is…

Hi Michael, Do you see any timeout related errors in the logs? I just noticed that some log lines seem to be truncated. If that's the case, can you try to add the -Datlassian.plugins.enable.wait at startup? The default value is 300 so we can try to set it to 600. Here is our doc for that: Unable to start the plugins due to…

Hi Michael, I just noticed you also asked about this in this question. Let's continue the conversation on the other thread. Thanks, Caterina

Hi @michael.klinger , Can you try to clear the plugin directory to see if this helps? Here are the steps: * Stop Bitbucket Server * Delete the following directories :* <Bitbucket_Home_Directory>/plugins/.bundled-plugins * <Bitbucket_Home_Directory>/plugins/.osgi-cache * Start Bitbucket Server…

Hi @michael.klinger , The screenshot is not readable so I cannot tell what the error is exactly from the visible stacktrace in the log. Can you paste it here? Was there any change in the container itself? If it is not been deleted and recreated, I don't see why there should be a problem after a restart of the system…

Hi Ajay, Similar issues are usually caused by a problem with a plugin. This is the key message from the logs: The plugin key '${atlassian.plugin.key}' must either match the OSGi bundle symbolic name (Bundle-SymbolicName) or be specified in the Atlassian-Plugin-Key manifest header To identify which plugin is causing the…

Hi @bunlongheng This article is about Bitbucket Server & Data Center while I see you are trying to create a repository in Bitbucket Cloud (bitbucket.org). This is the end point that can be used to create a repository in Bitbucket Cloud, in particular you want to use the POST method: /2.0/repositories/{username}/{repo_slug}…

Hi @Laura Hinojosa Please see this comment by Imran (the Bitbucket Server and Data Center product manager for this feature) on the feature request. The feature is available for Data Center customers since the 5.14 version but, at this stage, it cannot be used by Server customers. BSERV-11008 is the new feature request for…

Dear @Taranjeet Singh Thank you for your patience! I have been working with Chris and Sarah to answer the outstanding items for you. Let me try to provide more details on this subject here and please do let us know if there are still any open questions. To answer your question: * Yes, we recommend customers to synchronize…

Hi Amit.Jaggi@macquarie.com , That's correct. The 6.13.3 version of Confluence is an Enterprise Release and includes support for OpenJDK (Zulu included). As of today, the first Confluence version supporting OpenJDK is 6.13.0 (the source of truth for this information is CONFSERVER-16431). Caterina

Hi Amit.Jaggi@macquarie.com Here are the links to the requests for Jira and Confluence about the OpenJDK support: - Jira: https://jira.atlassian.com/browse/JRASERVER-41589 - Confluence: https://jira.atlassian.com/browse/CONFSERVER-16431 The version introducing the support is available in the "Fix Version/s" field. Caterina

Hi Amit.Jaggi@macquarie.com I can confirm that the information in the "What does it mean you support OpenJDK? Which distribution?" FAQ item is the correct one and that we will support our products running on the Azul OpenJDK (Zulu). Cheers, Caterina

I 100% agree with you on this @jredmond This was also mentioned in the Jira related question.

For Bitbucket Server / Data Center, you can log in by adding the following parameters to the Bitbucket URL: ?j_username=<user>&j_password=<password>

Hi Christelle, Are there any errors in the logs or in the console when starting up the application? I would start looking for the atlassian-bitbucket.log and the launcher.log in the $BITBUCKET_HOME/log folder. As part of this upgrade, it is also required to migrate the settings from the server.xml to the…

That's correct @Hua Soon SIM _Akeles_, thanks for following up on this. The bug report lists the fix versions (in the Fix Version/s field).

We later confirmed that this a bug and it has been resolved in the most recent versions of Bitbucket. See the bug report for details including the fix versions (listed in the Fix Version/s field).

Hi @Paul, Could you share the full stack trace here and the corresponding line from the access logs? Another question from us. I see that you told us about "automated jobs", do you see this problem when the git request is performed by TeamCity? You can get the lines from the access logs by searching for the "request id"…

In very special conditions (including very high load testing), there are two main reasons that could lead to this behaviour. Disk size is checked at cache creation Bitbucket checks for available space when starting to create the cache and not when populating it. This means that if the space is available when a repository…

Yes, JMX counters are available on the Smart mirrors as well. All counters available on the upstream/primary server are available on the mirror as well. Here is an example of the JConsole connected to a mirror.

Hi @Amritha Chakkanadan, We should investigate the root cause of the issue further, since this is unlikely that the syntax highlight is causing the behaviour and disabling it will fix it. At the same time, we need to keep in mind the impact on the end users once the syntax highlight is not available. Disabling syntax…